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Prompt text on Contact forms not disappearing when entering text and not redirecting through to correct page when submitting

Community Beginner ,
Jun 12, 2018

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Hi,

I have just discovered that on my contact form, the prompt text does not disappear when you enter the text request, so you can't see what you are writing, then when you submit the form it is not taking you to the select "From complete" page, it only shows the following:

{"FormResponse": {"success": true, "redirect": "form-complete.html"}}

The email does send and comes through but this looks pretty shit, especially as you can't see what you are writing.

I have tested a new Muse Contact Form and a couple of external ones from Muse Free and all are the same. The Muse Free ones work fine on the demo but as soon as you put them into Muse they don't work anymore.

I have seen treads that this seems to be a problem but can't seem to find any solutions or options.

Any ideas anyone?

Thanks,

Sally

Thanks, I couldn't choose Adobe Muse!

I have found the solution to the contact form problem, it was a Mail Chimp sign up form that was causing the problem.

It also caused my slideshows to not work so have now removed from the site and everything is fine!

Just thought that I would let you know,

Thanks,

Sally

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Prompt text on Contact forms not disappearing when entering text and not redirecting through to correct page when submitting

Community Beginner ,
Jun 12, 2018

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Hi,

I have just discovered that on my contact form, the prompt text does not disappear when you enter the text request, so you can't see what you are writing, then when you submit the form it is not taking you to the select "From complete" page, it only shows the following:

{"FormResponse": {"success": true, "redirect": "form-complete.html"}}

The email does send and comes through but this looks pretty shit, especially as you can't see what you are writing.

I have tested a new Muse Contact Form and a couple of external ones from Muse Free and all are the same. The Muse Free ones work fine on the demo but as soon as you put them into Muse they don't work anymore.

I have seen treads that this seems to be a problem but can't seem to find any solutions or options.

Any ideas anyone?

Thanks,

Sally

Thanks, I couldn't choose Adobe Muse!

I have found the solution to the contact form problem, it was a Mail Chimp sign up form that was causing the problem.

It also caused my slideshows to not work so have now removed from the site and everything is fine!

Just thought that I would let you know,

Thanks,

Sally

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147

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Jun 12, 2018 0
Adobe Community Professional ,
Jun 12, 2018

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Jun 12, 2018 1
Community Beginner ,
Jun 12, 2018

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Thanks, I couldn't choose Adobe Muse!

I have found the solution to the contact form problem, it was a Mail Chimp sign up form that was causing the problem.

It also caused my slideshows to not work so have now removed from the site and everything is fine!

Just thought that I would let you know,

Thanks,

Sally

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Jun 12, 2018 1
kglad LATEST
Adobe Community Professional ,
Jun 12, 2018

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you're welcome.  and thanks for the follow-up.

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Jun 12, 2018 0