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Re: Always need to sign in CC apps

Community Beginner ,
Jul 30, 2018

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Not only Muse but i got all my app here from ps, ai, id,xd, and more... it just happened about a week. i Just change my password and it still happen... if i log in into cc. another app will sign out.. for example i just log in with cc if i opened PS ,muse or  XD they need to sign in again. and if click sign in the CC application automatic will sign out. I think there a bug here...@adobe

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Re: Always need to sign in CC apps

Community Beginner ,
Jul 30, 2018

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Not only Muse but i got all my app here from ps, ai, id,xd, and more... it just happened about a week. i Just change my password and it still happen... if i log in into cc. another app will sign out.. for example i just log in with cc if i opened PS ,muse or  XD they need to sign in again. and if click sign in the CC application automatic will sign out. I think there a bug here...@adobe

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Jul 30, 2018 0
Adobe Community Professional ,
Jul 30, 2018

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Did you already try to "deinstall" CC? If you do so, you get asked wether to "repair" CC instead of deinstall. Maybe that helps?

Best Regards,

Uwe

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Jul 30, 2018 0
Jul 31, 2018

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The problem is probably in the data that CC has stored locally, meaning that the re-installed applications will still be referring to the bad information.

I am moving this thread to the Adobe Creative Cloud​ forum where it can b  e dealt in a better way.

Meanwhile you can also try - Use the Creative Cloud Cleaner Tool to solve installation problems ​which would be an obvious suggestion to you there as well.

Hope helps.

Thanks!

Ankush

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Jul 31, 2018 0