Recaptcha Private Keys Disappearing

[alexist62099751]

When I go back to make edits on a few of my sites, the private key in my recaptcha is gone.

When I re-enter it, whether pasting it in or typing it out, it doesn't stick and I am therefore unable to upload the site. If I go ahead with the upload, I'll get the error "Could not contact ReCaptcha."

Is anyone else having this issue?

I spoke with an Adobe rep on the phone the other day and he suggested I create another contact form, which is irritating to reformat on every site I have to work on. Not to mention, it only worked on one of the sites. He also did something with my appdata folder which apparently didn't work either.

Please help!

[benq83012188]

I have the same problem.

The public code was saved, but the private code disappears when I opened the widget again.

Is this problem to be solved?

[MeInOz · Accepted solution]

I had exactly the same problem in Muse with reCAPTCHA and the FTP wouldn't save the credentials either.

On the Adobe chat support they recommend deleting Dreamweaver (yes Dreamweaver) and saying YES to removing PREFs - problem solved.

Re-load Dreamweaver.

I am using an iMac OS 10.12.6