• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Relinking asset causes muse to crash

Explorer ,
Aug 24, 2017 Aug 24, 2017

Copy link to clipboard

Copied

Hi,
I have a PDF Icon asset that is used countless times though-out a large site I have been working on. It is the only asset remaining unlinked in the site, and each time I try  to relink the asset I get the following error and Muse crashes. Can anyone advise if this is an issue with muse or could it be possible my .png file (asset) has something going on with it.

to relink the asset get the error : PDF ICON ERROR.png

Views

155

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Aug 24, 2017 Aug 24, 2017

Copy link to clipboard

Copied

LATEST

Hey sonjas,

This might be an issue because of .png file corruption.

would you mind sharing your .muse file with me so I can have a look at it?

Please do attach the .png image as well which you are trying to relink and attach a screenshot showing its place in your file.

For sharing the muse file you can upload it to Dropbox or WeTransfer and send it across to me in a private message.

A private message can be done by clicking on my username and choosing "'message" option.

Regards,

Ankush

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines