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Responsive Doesn't Work

Explorer ,
Aug 28, 2017

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Hi everyone,

Firstly, I have updated to 2017.1.  Yesterday when I was testing a client's site, I was able to view the Tablet version on my tablet, all good so far.  This morning all I did was change the name of the folder in my server (so the client can view the site) and since then the Tablet version reverts to the Phone version - which I haven't even started to format and only have dummy pages in.  Can someone please advise why this could be happening?  I have gone back checked the files and folders in my server and all seems to be fine.  Thanks in advance.

As a side note...it would be great if Muse could do what WordPress does and create the Tablet/Phone versions automatically

Thanks everyone x

HI guys, all sorted ... way too many late nights.  Thanks for input x

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Responsive Doesn't Work

Explorer ,
Aug 28, 2017

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Hi everyone,

Firstly, I have updated to 2017.1.  Yesterday when I was testing a client's site, I was able to view the Tablet version on my tablet, all good so far.  This morning all I did was change the name of the folder in my server (so the client can view the site) and since then the Tablet version reverts to the Phone version - which I haven't even started to format and only have dummy pages in.  Can someone please advise why this could be happening?  I have gone back checked the files and folders in my server and all seems to be fine.  Thanks in advance.

As a side note...it would be great if Muse could do what WordPress does and create the Tablet/Phone versions automatically

Thanks everyone x

HI guys, all sorted ... way too many late nights.  Thanks for input x

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Aug 28, 2017 0
Aug 28, 2017

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Heyy novavas,

This looks like an incorrect redirection issue.

However, we can suggest you well after studying the site.

Can you please share the  URL with us?

Regards,

Ankush

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Aug 28, 2017 0
Explorer ,
Aug 28, 2017

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Thank you Ankush, here is the link:  Home

NOTE:  This is ONLY at draft stage.

thank you for your assistance.

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Aug 28, 2017 0
Explorer ,
Aug 28, 2017

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HI guys, all sorted ... way too many late nights.  Thanks for input x

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Aug 28, 2017 0
Aug 29, 2017

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Hey,

Kudos to you for getting this fixed, however can you please share if you have any info for solving this issue and also the root cause?

It will help us further identifying such cases and resolving timely.

Cheers,

Ankush

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Aug 29, 2017 1
novavas LATEST
Explorer ,
Sep 03, 2017

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Hey Ankush,

It's actually quite embarrassing (like I said, too many late nights) ... I was actually linking my Tablet pages to the Phone version.  That's the reason why all the pages were being viewed in the Phone version (the Phone version is a little different to the Tablet version for obvious reasons).  Once I saw the incorrect links it was an easy fix

Thanks for your assistance.

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Sep 03, 2017 0