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So is that it then? Muse won't launch

Engaged ,
Oct 06, 2020 Oct 06, 2020

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Hi.

 

Tried launching Muse today. Windows 10 version 1909

 

Try to luanch Muse 'Adove application manager is needed to resolve this problem' With a link to creative cloud.

 

I have run cleaner and reinstalled creative cloud and Muse, same result.

 

I know support has ended, but I dont see why it had to be killed, or do I have a local issue?

 

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Community Expert ,
Oct 06, 2020 Oct 06, 2020

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Do you have a paid Creative Cloud ALL APPS plan? 

 

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Finally, disconnect your device from the Internet BEFORE launching Muse.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Engaged ,
Oct 06, 2020 Oct 06, 2020

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I'll give all that a try tomorrow and yes I have full cc subscription, the pain of it is felt every month.

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New Here ,
Oct 14, 2020 Oct 14, 2020

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hi,

thx for this advise, but it still doesn´t work?

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Engaged ,
Oct 14, 2020 Oct 14, 2020

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Sadly this does not work.

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Community Beginner ,
Apr 16, 2023 Apr 16, 2023

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LATEST

If Adobe Muse is not working on your new device as it will open load and then immediately shut down. There is a qi=uick fix solution to this problem

Step one: Download the most current version of Adobe Muse
Step two: Copy the PlugPlugOwl.dll from Adobe Indesign
Step three: Copy the VulcanMessage5.dll from Adobe Indesign
Step Four: Run Adobe Muse in Windows 8 compatibility mode

If you do not know how to open in Windows compatibility mode this to is a simple solution.
First, open Windows Explorer and navigate to wherever you have installed adobe muse.
Now right-click on mouse and click "Show More Options"(shift+f10)
Then find "Troubleshoot compatibility" This will walk you through setting up the program to run in compatibility mode and also allow you to save these settings for future openings.


Also if you love this solution, then give me the adobe firefly beta! Im dying for it.

 

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