Some files on the server may be missing or incorrect

New Here ,
Aug 03, 2017 Aug 03, 2017

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I am on version 17.0.4 and getting the message 'some files on the server may be missing or incorrect' when trying to access my website jamescraigit.co.uk

I have re uploaded the files many times and tried uploading them directly through Muse but still getting the same issue. Please help?

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LEGEND ,
Aug 03, 2017 Aug 03, 2017

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Can you give us s link?

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New Here ,
Aug 04, 2017 Aug 04, 2017

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www.jamescraigit.co.uk

Thanks

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LEGEND ,
Aug 04, 2017 Aug 04, 2017

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There is no site published on this domain. It only informs, that the domain is registered sinca a short time:

Screen.jpg

Nevertheless, here a thread, which might solve your issue (if it is one): https://forums.adobe.com/thread/2357661

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New Here ,
Aug 04, 2017 Aug 04, 2017

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Hello,

I've got also an error when I uploaded my site after installing the new version of Muse. There is no help from Adobe... no mail of phone-number... no chat.... and it's urgent...!? only this forum. I saw some solutions on the site: empty cache... didn't work. I also deleted all the files on the server and uploaded my entire site again.... no succes. They also said to just the xml file AppPrefs.xml... but this file was not in the map on my Mac. Is there anyone who has an other solution..?
Thanks in advance! Michiel Netherlands

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LEGEND ,
Aug 04, 2017 Aug 04, 2017

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Please read my comment, which I have already linked above: https://forums.adobe.com/thread/2357661

and follow the instructions precisely. I bet, you have the file on your machine, but you are searching in the wrong „Library“ (There are at least 3 „Libraries“ on your Mac, and the one in question is normally invisible and the file in question can’t be found, if you use the „Search“ command of your system „out of the box“.

If you follow the instruction I posted in the linked thread, you find the correct library and the correct file.

Just look here:

By the way: A link to your site would help. Because, if we don’t have this issue it is very likely a cache issue on your individual machine.

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New Here ,
Aug 04, 2017 Aug 04, 2017

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Hi Günter,
Thanks for your answer. I find the xml, changed it and uploaded my entire site again... but no succes..
My website: www.stiermassa.nl
Maybe you see the error...??

Thanks Michiel

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New Here ,
Aug 04, 2017 Aug 04, 2017

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Problem solved.... did it again and had succes.

Cheers!

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