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Still having Error 400: Font not available issues with Muse

New Here ,
Nov 13, 2018

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I have tried all of the solutions of signing out of CC, quoting Muse, signing back into CC and re-launching Muse.  But I still keep getting the Error 400: Font not Available.

What worked temporarily is that I removed the web font (Cabin) and then added it back in.  This worked for a couple of days.  Now it is not working.

I have web clients that need to have items posted to their sites on a daily basis.  Adobe and their fonts being hosted in the cloud is nothing but a nightmare.

I need a solution soon!

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

"Me Too" Error 400

Error 400 with new MUSE 2018 again

I guess, you also tried the threads, mentioned above?

The second one may point to the right direction, but I don`t know your site or your link or if you use any 3rd party widgets which may cause the error.

Personally I had an issue today with an error 500, but this was one, because I was not locked in properly into the CC.

This doesn`t seem to be your case as you locked out, repaired and locked in again.

I also must admit, that I try to avoid typekit as much as possible and use WebEdgeFonts, which are google fonts mostly if not all.

But who am I to tell a designer which font to use?

Kind Regards,

Uwe

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Still having Error 400: Font not available issues with Muse

New Here ,
Nov 13, 2018

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I have tried all of the solutions of signing out of CC, quoting Muse, signing back into CC and re-launching Muse.  But I still keep getting the Error 400: Font not Available.

What worked temporarily is that I removed the web font (Cabin) and then added it back in.  This worked for a couple of days.  Now it is not working.

I have web clients that need to have items posted to their sites on a daily basis.  Adobe and their fonts being hosted in the cloud is nothing but a nightmare.

I need a solution soon!

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

"Me Too" Error 400

Error 400 with new MUSE 2018 again

I guess, you also tried the threads, mentioned above?

The second one may point to the right direction, but I don`t know your site or your link or if you use any 3rd party widgets which may cause the error.

Personally I had an issue today with an error 500, but this was one, because I was not locked in properly into the CC.

This doesn`t seem to be your case as you locked out, repaired and locked in again.

I also must admit, that I try to avoid typekit as much as possible and use WebEdgeFonts, which are google fonts mostly if not all.

But who am I to tell a designer which font to use?

Kind Regards,

Uwe

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Nov 13, 2018 0
Adobe Community Professional ,
Nov 14, 2018

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If it's a constant source of irritation, I would remove that web font entirely. 

Stick with the web safe font-families  for Win/Mac.

CSS Font Stack: Web Safe and Web Font Family with HTML and CSS code.

Nancy O'Shea, ACP
Alt-Web.com

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Nov 14, 2018 0
Adobe Community Professional ,
Nov 14, 2018

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Did you use this "Cabin"?

Bildschirmfoto 2018-11-15 um 07.38.48.png

Maybe you also used cabin from google font and use it both as a system font and a web font?

If so, delete cabin from all instances and use cabin from typekit window only.

To use web safe fonts only is one more ridiculous hint from Nancy, and it even is not save at all, if you watch her link.

Who wants 89 % or 92% safety? On Windows different from Mac? I drop over to dreamweaver forum and tell them how to place textboxes.

Better place the font with your website, please.

Kind Regards,

Uwe

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Nov 14, 2018 0
New Here ,
Nov 15, 2018

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Uwe,

Yes - I used the Cabin font right from Adobe web fonts.  This website has published just fine for almost 2 years, and now all of the sudden I am getting the Font not available issue.

I have tried all of the quit Muse, sign out of CC, sign back into CC, relaunch Muse - and none of this helps.  This is a large site and would take many hours to go through and change the font.   In the end, I am afraid I am going to choose another Adobe web font that will also have issues.

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Nov 15, 2018 0
Adobe Community Professional ,
Nov 15, 2018

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"Me Too" Error 400

Error 400 with new MUSE 2018 again

I guess, you also tried the threads, mentioned above?

The second one may point to the right direction, but I don`t know your site or your link or if you use any 3rd party widgets which may cause the error.

Personally I had an issue today with an error 500, but this was one, because I was not locked in properly into the CC.

This doesn`t seem to be your case as you locked out, repaired and locked in again.

I also must admit, that I try to avoid typekit as much as possible and use WebEdgeFonts, which are google fonts mostly if not all.

But who am I to tell a designer which font to use?

Kind Regards,

Uwe

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Nov 15, 2018 1
Adobe Community Professional ,
Nov 15, 2018

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See this help article. 

Error 400: Font not available

Adobe Fonts (formerly Typekit) have retired many fonts.  I looked for Cabin on their site and couldn't find it. I suspect that's why you're getting Error 400.   As I said in reply #1 remove the offending font and replace it with something else.

Search fonts | Adobe Fonts

Nancy O'Shea, ACP
Alt-Web.com

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Nov 15, 2018 1
Adobe Community Professional ,
Nov 15, 2018

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As one can see from my Screenshot, Cabin was available yesterday. Where did you look? Are two different sources?

I was kind of wrong. I "found" it on WebEdgeFonts. which should be a google font as well.

Maybe it works as a selfhosted webfont?

Kind Regards,

Uwe

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Nov 15, 2018 0