Copy link to clipboard
Copied
Hi all,
I am relatively new to Muse. For the most part, I have found solutions on this forum but run into an issue that I can't seem to resolve.
I only have 1 sub-menu and for some reason, the text for 'Charities' is slightly cut off (see image) in the desktop view
Is there something I am missing that is causing this? I have already checked alignment with the other text and it's all the same. I see it in preview and when published to the business catalyst.
The font is Open Sans (company standard font it's on all of our material) size 16. I did change reduce the size and still had the same issue.
Made using the Muse menu widget
I did center align the text and the error wasn't there only when I left align it as shown
As I said in my first post: Your fonts are partially converted to images, because you are mixing system fonts and web fonts (which probably aren’t correctly installed) in a very weird way. (What exactly happened, I can’t say, because for that it would be necessary to have a look at the font management on your computer): I assume, you are sometimes using a „non standard font“ version of „Arial“ or the system font „Open Sans“ (not the web font) and – above all – you forgot to control all states of
...Copy link to clipboard
Copied
Hey Amsphere,
We would be able to help better after looking into your file.
Please share your .muse file with us as per these instructions - Please Provide a .muse File to Help Us Fixing Your Issue!
Thanks,
Ankush
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi Gunter, sorry for late reply.
I have checked the file now and followed your points.
I am definitely using Open Sans. I even checked by changing the font (ariel, times) and still getting the problem (even with other fonts I am getting the same issue)
I double checked the bold setting and it's definitely off
Copy link to clipboard
Copied
Could you please share this file without any elements except the menu and a standard font (Arial, …) applied (–> Dropbox, Creative Cloud Files, …)?
For sharing, please follow these advices: https://forums.adobe.com/docs/DOC-8652
Copy link to clipboard
Copied
I have uploaded it to my CC Files
Copy link to clipboard
Copied
As I said in my first post: Your fonts are partially converted to images, because you are mixing system fonts and web fonts (which probably aren’t correctly installed) in a very weird way. (What exactly happened, I can’t say, because for that it would be necessary to have a look at the font management on your computer): I assume, you are sometimes using a „non standard font“ version of „Arial“ or the system font „Open Sans“ (not the web font) and – above all – you forgot to control all states of your menu.
If you aren’t aware of font converting, please read my post 4 in this thread: https://forums.adobe.com/thread/2357163
If you are not quite sure, how to install web fonts correctly, please read this: https://helpx.adobe.com/muse/using/typekit-web-fonts.html
In your case, some fonts, which you are using, are converted to an image, and cause the effect, you are encountering:
To fix the issue, have a look at this screencast:
Copy link to clipboard
Copied
Oh I see now, the icon on the left of the font name in the menu indicates image or web font. That would of been easier to explain, OK so I have now installed Open Sans web font from typekit so will see if that is better