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i made two sites using adobe muse and also set up form widget using widget library
my first site
works well when i try to send email using form that i add on webpage.
but
doesn't works when i send email. also exportx the error message 'the server encountered an error'
i use same third-party host service in korea, dothome corporation.
service provide php mail service and also checked doc of third-party host problem shooting that wrote by staff.
also i check business catalyst, web form menu, i can send mail sucessfully.
how can i fix this problem
please help
thanks
Vin
Thanks for the file Vin, I uploaded the file to couple of servers and the form actually is working.
I know this sounds strange, but sometimes due to some glitch somewhere the problem can show up.
Just curios if you have contacted your hosting for this issue , as if one form is working then why not the other ? Also when exported to different servers the form works which points to a doubt if something from server end is causing the form not to perform the action.
Thanks,
Sanjit
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I see the problem, tough to suggest what could be the problem without checking the file.
Please upload the file and share the link with me.
Thanks,
Sanjit
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kinon recast - Download - 4shared - Vin Seungyul
done with 4shared and upload muse file
thanks for your kindness
VIn
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Can you try to upload here : http://wetransfer.com/
and share the link.
The one you have shared is asking to login or sign up.
Thanks,
Sanjit
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got it!
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i upload file and i wait for your answer
please help again
thanks
Vin
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Thanks for the file Vin, I uploaded the file to couple of servers and the form actually is working.
I know this sounds strange, but sometimes due to some glitch somewhere the problem can show up.
Just curios if you have contacted your hosting for this issue , as if one form is working then why not the other ? Also when exported to different servers the form works which points to a doubt if something from server end is causing the form not to perform the action.
Thanks,
Sanjit