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Trouble with publishing to Business Catalyst

New Here ,
Apr 15, 2018 Apr 15, 2018

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Hello,

I'm getting a strange error when attempting to publish a Muse site. I am using "publish to Business Catalyst" and I receive the following error:Screen Shot 2018-04-15 at 5.36.58 PM.png

Does anyone have any idea what this means and how to resolve it? When I click ok it takes me to the Adobe Business Catalyst system status webpage and everything is up and running on their end. Any help would be greatly appreciated!

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correct answers 1 Correct answer

LEGEND , Apr 15, 2018 Apr 15, 2018

it means one of two things;

you are not signed in or Adobe BC is down

in the main ui i.e, with out a site open, look for your icon in the top right... if that is there then the problem is at Adobe BC

Screenshot (121).png

fyi the status website only shows the main server is up... there are a 1000 little nuls between you and them that can go off line to stop you

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LEGEND ,
Apr 15, 2018 Apr 15, 2018

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it means one of two things;

you are not signed in or Adobe BC is down

in the main ui i.e, with out a site open, look for your icon in the top right... if that is there then the problem is at Adobe BC

Screenshot (121).png

fyi the status website only shows the main server is up... there are a 1000 little nuls between you and them that can go off line to stop you

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LEGEND ,
Apr 15, 2018 Apr 15, 2018

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there is a 3rd option;

if you have a 3rd party css | data base then you may not be signed in with them

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