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Upload to FTP host not working

New Here ,
Apr 08, 2020

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Hello

Since Muse has been discontinued and support is no longer availible — has the 'upload to FTP host' been disabled as well. It may be a coincidence but I have two live Muse websites and both will not upload with this feature.

I get the message 'Failed to retreive MD5 fingerprint from server'.

Has anyone else had any trouble uploading their websites via this method since the 1st April?

Thanks

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Upload to FTP host not working

New Here ,
Apr 08, 2020

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Hello

Since Muse has been discontinued and support is no longer availible — has the 'upload to FTP host' been disabled as well. It may be a coincidence but I have two live Muse websites and both will not upload with this feature.

I get the message 'Failed to retreive MD5 fingerprint from server'.

Has anyone else had any trouble uploading their websites via this method since the 1st April?

Thanks

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Apr 08, 2020 0
Adobe Community Professional ,
Apr 08, 2020

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Upload to FTP hasn´t been disabled except PCs had this issue in the recent past.

On my Mac everything works as intended and expected.

If using a PC, unfortunately the last and only possibility might be to upload via File Zilla or any similar ftp-app.

 

Kind Regards,

Uwe

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Apr 08, 2020 0
Adobe Community Professional ,
Apr 08, 2020

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Contact your host.  Ask if they've changed anything on their end.

 

Also refer to this help article from A2 hosting.

https://www.a2hosting.com/kb/getting-started-guide/publishing-your-web-site/publishing-your-web-site...

 

Nancy O'Shea, ACP
Alt-Web.com

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