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Website compatibility issue with public terminal using kiosk software

New Here ,
Aug 02, 2017

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I need help to fix an issue with a new website for a library that was creating using Muse. The website (www.mdcll.org) works fine with different browsers, but on the library's self-service kiosks the website appears as a blank page. The kiosks run KioWare lockdown software (the software uses Internet Explorer 11 to display sites). Does anyone have any suggestions on steps I could take to make the website work with the kiosk software? The issue appears to be with some of the javascript that the site uses? Thanks in advance for your help!

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Website compatibility issue with public terminal using kiosk software

New Here ,
Aug 02, 2017

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I need help to fix an issue with a new website for a library that was creating using Muse. The website (www.mdcll.org) works fine with different browsers, but on the library's self-service kiosks the website appears as a blank page. The kiosks run KioWare lockdown software (the software uses Internet Explorer 11 to display sites). Does anyone have any suggestions on steps I could take to make the website work with the kiosk software? The issue appears to be with some of the javascript that the site uses? Thanks in advance for your help!

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Aug 02, 2017 0
Preran LATEST
Adobe Employee ,
Aug 04, 2017

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Hi,

I am not sure if the experts here can help with your question. If it is a JavaScript issue, I suggest posting on a coding related platform to see if there is any incompatibility with the script on recent browser versions.

Thanks,

Preran

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Aug 04, 2017 0