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website not responsive but only on mobile devices

Community Beginner ,
Jan 26, 2019

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I found this solution.

But the site is hosted on businesscatalyst and the name (ciessecorsi.com) is only registered on Godaddy (domain registrar).

Adobe tells me that the problem has to solve Godaddy.

Godaddy says that the problem must be solved by those who host the site (businesscatalyst - Adobe)

What can I do?

The problem is that your site has been embedded within a <frameset> by your host under the site - http://users.skynet.be/bk316242/VingerGoed/Vingergoed.html

In order to resolve this issue you just need to contact your host and ask them to remove your site from the frameset and put it directly on their server.

Let me know how it goes.

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website not responsive but only on mobile devices

Community Beginner ,
Jan 26, 2019

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I found this solution.

But the site is hosted on businesscatalyst and the name (ciessecorsi.com) is only registered on Godaddy (domain registrar).

Adobe tells me that the problem has to solve Godaddy.

Godaddy says that the problem must be solved by those who host the site (businesscatalyst - Adobe)

What can I do?

The problem is that your site has been embedded within a <frameset> by your host under the site - http://users.skynet.be/bk316242/VingerGoed/Vingergoed.html

In order to resolve this issue you just need to contact your host and ask them to remove your site from the frameset and put it directly on their server.

Let me know how it goes.

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Jan 26, 2019 0
Adobe Community Professional ,
Jan 26, 2019

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Why don't you move the site to GoDaddy web hosting?

Business Catalyst is End of Life.   And for that matter, so is Muse.

Adobe announces the End of Life for Business Catalyst

End of service for Adobe Muse

Nancy O'Shea, ACP
Alt-Web.com

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Jan 26, 2019 0
Community Beginner ,
Jan 26, 2019

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Yes, it's one of the possibilities. But the hosting of websites on businesscatalyst is one of the included services  (until March 2021) in the CreativeCloud subscription ... I would like it to work. Do you think that the problem can  by Godaddy?

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Jan 26, 2019 0
Adobe Community Professional ,
Jan 26, 2019

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Do you have domain name forwarding set-up on GoDaddy?  If yes, I think that's the source of your problems.

This is your current site's URL which means it is a sub-domain on the Business Catalyst site.

https:// centrostudi . businesscatalyst . com/

It appears your domain name has been forwarded to a dummy page which contains a frameset that points to the business catalyst URL.  And to make matters worse, it's not forwarding to the secure HTTPS server.  So your site is not secure.

To use a custom domain name on Business Catalyst, see links below.

Business Catalyst Help | Creative Cloud Sites / Add a custom domain name

Add a domain name to your site using the BC DNS service

Nancy O'Shea, ACP
Alt-Web.com

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Jan 26, 2019 0
Community Beginner ,
Jan 27, 2019

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Jan 27, 2019 0
Community Beginner ,
Jan 27, 2019

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I think I did everything possible to avoid the problem.

Someone finds something wrong?

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Jan 27, 2019 0
Adobe Community Professional ,
Jan 27, 2019

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Now your domain name does not work at all.

centrostudi.com

Nancy O'Shea, ACP
Alt-Web.com

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Jan 27, 2019 0
Community Beginner ,
Jan 27, 2019

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the domain is ciessecorsi.com, not centrostudi.com (thankfully !)

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Jan 27, 2019 1
Adobe Community Professional ,
Jan 28, 2019

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https://forums.adobe.com/people/TIPOGRAFIA+TOMADINI  wrote

the domain is ciessecorsi.com, not centrostudi.com (thankfully !)

Sorry.  I stand corrected.  It just goes to show how confusing this is.   Personally, I  would find hosting somewhere other than BC.  Having your site as a sub-domain on BC is not working.

Nancy O'Shea, ACP
Alt-Web.com

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Jan 28, 2019 0
Community Beginner ,
Feb 02, 2019

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Fixed by Adobe technical support (I was lucky to find an operator who knew his work). It changed, in GoDaddy, the value of Record A (which was obsolete, the site was created in 2013) and the problem has been solved. Thank you for your interest in the problem. By

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Feb 02, 2019 1
Adobe Community Professional ,
Feb 02, 2019

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Glad you found a solution.

Nancy O'Shea, ACP
Alt-Web.com

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Feb 02, 2019 0
Most Valuable Participant ,
Jan 27, 2019

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try removing the table

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Jan 27, 2019 0
Community Beginner ,
Jan 27, 2019

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which table?

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Jan 27, 2019 0
Most Valuable Participant ,
Jan 28, 2019

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Jan 28, 2019 0
Community Beginner ,
Jan 28, 2019

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Mmh, I think that it is another discussion . . .

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Jan 28, 2019 0