• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

When I preview my Adobe Muse site this annoying podcast audio starts playing.

New Here ,
Dec 11, 2019 Dec 11, 2019

Copy link to clipboard

Copied

Hello, I recently purchased a website template and when I go to preview the site this pod cast by Terry White starts playing in the background as an audio. How on earth has that ended up there? Does anyone know how I can weed this out of my website.

 

I can't find anything on the web about removing audio files from Adobe Muse.

TOPICS
How to , Product issue , Publish

Views

313

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2019 Dec 11, 2019

Copy link to clipboard

Copied

Obviously the video or audio was embedded into your Template and set to autoplay.  

Why don't you contact the template developer and ask them how to remove it?

 

 

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2019 Dec 12, 2019

Copy link to clipboard

Copied

Thanks for suggesting that Nancy, I had paid support for up to 30 days. but by the time I noticed it as a problem this had elapsed and the developer will not answer her emails.

 

What I have done now is copied and pasted all my content across to a new Muse file which has been been a bit time consuming and it now doesn't happen.

 

I would still like to know how to weed this out as I do have another website which has this issue and it would be a major project to do the same, just wish I knew where to find this audio file, I tried opening the CSS and html in Dreamweaver to hunt it down to no avail.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 12, 2019 Dec 12, 2019

Copy link to clipboard

Copied

LATEST

Did you look inside the Master page? 

Audio is driven by HTML or JavaScript, not CSS.

 

 

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines