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Why is Muse sold by subscription only?

Explorer ,
Mar 29, 2012

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I'm interested to know why Adobe has decided on a subscription based model for Muse (and the next version of Adobe CS?) as this seems to be the way a lot of software products are going?

I imagined Muse as a standalone boxed product rather than software as a service. What do you see as the advantages/disadvantages as far as the end user is concerned?

Muse will be sold only by subscription because it will allow the Muse team to improve the product more quickly and be more responsive to your needs.

Traditionally Adobe builds up a collection of new features over 12, 18 or 24 months, then makes those changes available as a major upgrade. New updates of Muse will be released much more frequently, probably quarterly. New features will be made available when they're ready, not held to be part of an annual or biannual major upgrade. This will enable us to stay on top of browser and device compatibility issues and web design trends, as well as enabling us to respond to feature requests and market changes in a much more timely fashion than with a traditional purchase model.

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Why is Muse sold by subscription only?

Explorer ,
Mar 29, 2012

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I'm interested to know why Adobe has decided on a subscription based model for Muse (and the next version of Adobe CS?) as this seems to be the way a lot of software products are going?

I imagined Muse as a standalone boxed product rather than software as a service. What do you see as the advantages/disadvantages as far as the end user is concerned?

Muse will be sold only by subscription because it will allow the Muse team to improve the product more quickly and be more responsive to your needs.

Traditionally Adobe builds up a collection of new features over 12, 18 or 24 months, then makes those changes available as a major upgrade. New updates of Muse will be released much more frequently, probably quarterly. New features will be made available when they're ready, not held to be part of an annual or biannual major upgrade. This will enable us to stay on top of browser and device compatibility issues and web design trends, as well as enabling us to respond to feature requests and market changes in a much more timely fashion than with a traditional purchase model.

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Explorer ,
Mar 29, 2012

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Muse will be sold only by subscription because it will allow the Muse team to improve the product more quickly and be more responsive to your needs.

Traditionally Adobe builds up a collection of new features over 12, 18 or 24 months, then makes those changes available as a major upgrade. New updates of Muse will be released much more frequently, probably quarterly. New features will be made available when they're ready, not held to be part of an annual or biannual major upgrade. This will enable us to stay on top of browser and device compatibility issues and web design trends, as well as enabling us to respond to feature requests and market changes in a much more timely fashion than with a traditional purchase model.

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Participant ,
May 13, 2012

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"Traditionally Adobe builds up a collection of new features over 12, 18 or 24 months, then makes those changes available as a major upgrade. New updates of Muse will be released much more frequently, probably quarterly. New features will be made available when they're ready, not held to be part of an annual or biannual major upgrade. This will enable us to stay on top of browser and device compatibility issues and web design trends, as well as enabling us to respond to feature requests and market changes in a much more timely fashion than with a traditional purchase model."

This is total BS. This is an out right money grab. Muse (and egde) should be part of the master collection at a min and most feel it should be part of web premium also.  once any major release is out, there is nothing to prevent the muse team from putting out dot releases every month if they want to. So the idea that they have to have a subscription model in order to keep it current is just not true.  I have a small freelance shop and we currently use master collection seats and update them regularly. we will not be updating CS5.5 MC until adobe includes muse and edge. Everyone knows that flash is on the way out and html5 is the furture and Adobe is just trying to force us into the lame subscription model it came up with that offers the user nothing but permanent addiction. Sunscription models in an of themselves aren't all bad but this one is a no win for the end user. We use 3dmax here also and do use the 3dmax subscription model, it's about $500 a year and provides us with constantly updated version of 3dmax with new features avaliable thoughtout the year and a major update on disk about every 12-18 mo.  But the BIG difference is, 1 they ship us disk with all the major updates, lastest releases and 2, if at any time we decided not to renew the subscription we still own and can use what we have. The big problem with the adobe subscription model is; 1 say you subscribe for a couple of years, then you decide you don't want to subscribe any longer, then youv'e got ZIP, nada, and none of your current projects will open in your older software. 2 After getting everyone "hooked" on the subscription model you can't leave without losing everything, and adobe knowing this has less of an incentive to provide more an better updates and just starts putting that money in their pockets. This Model is a VERY bad idea from day one. If they want to sell me a subscription similar the the 3dmax model I would entertain that idea, but the MASTER collection should included EVERYTHING period.

Joel

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Enthusiast ,
May 14, 2012

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Exaxtly what I said!

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Explorer ,
Jul 06, 2012

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So because Adobe can't balance money, you have to tax us by using a BS excuse of update frequency... really???  For the short time it was avail. as a beta I didn't see tons of updates.  As a loyal adobe customer for years, I think this new biz model is by far the WORST idea I have ever seen Adobe do.  The next was killing GoLive, but that's another issue.  It's painfully obvious that all of us are not going to purchase this program with these kind of buying options, so why don't you LISTEN to your CUSTOMERS?  You do realize the longer you ignore customers, the more chance you will have to loose them to other options, which will soon be built by some college kid who has passion and cares to LISTEN. 

In closing, if money is the issue here, then put a price on muse that is high enough that you can pay your developers to keep updating the software, charge a small fee for updates and make the price low enough that the consumers are happy.  I can't believe leadership there lacks the ability to understand basic business fundamentials!!!!

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Explorer ,
Jul 06, 2012

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M - MOST

U - USELESS

S - SOFTWARE

E - ECONOMICALLY

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Enthusiast ,
Jul 06, 2012

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7thheavengtr wrote:

M - MOST

U - USELESS

S - SOFTWARE

E - ECONOMICALLY

I don't think you were supposed to "leak" the real name.

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New Here ,
Nov 12, 2012

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Clearly, it's obvious that loyal Adobe customers are NOT happy with the business model of Muse (the Cloud). "It will allow the Muse team to improve the product more quickly and be more responsive to your needs" is total BS. Why insult our intelligence?...we're not idiots. Adobe wants continuous cash-flow through a subscription...it's ONLY about the money. There are tons of decent alternatives to Adobe software available nowadays that don't require a subscription...maybe you should consider listening to our complaints BEFORE you lose our loyalty?

...just sayin'.

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Valorous Hero ,
Apr 04, 2012

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The problem with this model is that customers do not really have control over their own work. This is new for any Adobe product.

Because Muse is not designed to work with other web design programs (such as Dreamweaver) a Muse user will only be able to edit and build upon their own creation if they pay Adobe to continue to use the Muse HTML generator.

It is a terrific lock-in that really only benefits Adobe.

(cough... are not read-only FAQs ideal?)

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Community Beginner ,
May 14, 2012

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I agree, subscription is not a very trusting way for designers and artists to control their work.  Sorry Adobe, I feel  you're sliding on this one.

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Enthusiast ,
Apr 24, 2012

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Actually this is not a good model at all. It is purely a marketing "ruse" by Adobe to ensure a steady income stream. Updates and patches have worked just fine and still continue to. So to say "New updates of Muse will be released much more frequently, probably quarterly. New features will be made available when they're ready, not held to be part of an annual or biannual major upgrade" is pure nonsense. I have been using GoLive (and still continue to use it) since it first came out. It works perfectly well under Win7 VM. That is over 5 versions which translates to $1000 in upgrads saved on my end. Over the years Adobe has gotten paranoid and greedy (to say the least). Proof of this? Their new policy of upgrade qualifications. The new policy and direction of "Cloud" is absolute nonsense and purely a way to control the way you work even more. Adobe needs allow their customers to decide which version is best for them and when to upgrade. Their prices are high enough. Let's see... How about if Apple and Microsoft do away with "boxed versions" and make every one subscribe to their OS. Would you like that? I think not. Leave the choice to the people and offer all your software as stand alone products. This Cloud stuff is pure nonsense.

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Enthusiast ,
Apr 24, 2012

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Oh, and one other thing. I have Muse downloaded on my computer right now as a stand alone program. So tell me again... Why is it Cloud only? Hmmmm

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Enthusiast ,
Apr 30, 2012

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What Adobe is doing is conditioning the "youth" of the business not to expect a "boxed" version that they can use for however long they want (a.k.a. skip the rediculous yearly "upgrades" which contain minimal improvements). I expect and demand that if I am paying top dollar of hard earned money for a product, I will choose if and when I will upgrade or subscribe. It's bad enough we were forced to trash a good amount of perfectly fine hardware and software to upgrade to Win7. Now Adobe is going to make us their software slaves? I don't think so.  Imagine car dealerships not selling but only leasing cars!

We need to stop this preposterous practice dead in it's tracks by people speaking out (and not purchasing "subscriptions") before it's too late.

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New Here ,
Apr 27, 2012

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If this is true that I need to pay again for a software to make an update a year later... I'm out! next step, uninstall Muse.

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New Here ,
Apr 30, 2012

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Subscription based Muse is a bad idea.  If you cannot purchase it as a stand alone product, use another product. 

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