Why Muse form data does not go to a gmail account. Argh!

Community Beginner ,
Mar 08, 2018 Mar 08, 2018

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Please tell my why Adobe Muse form data will not go to a gmail.com account. I have clients who use gmail and thats where they want to form data to go to.

This is extremely inconvenient.

How do I fix this issue.

Thank you in advance for the solution. (from a 30 year Adobe product user.)

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 08, 2018 Mar 08, 2018
I can only suggest to use the email-address from your domain (like info@yourdomain.com) and hand it off automatically to the gmail account of your client.This has to be done by the one of you who has the permission in the hosting information panel where all settings like ftp-username-password are done or talking directly to the hosting company by phone.Does this help?Best Regards,Uwe

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Adobe Community Professional ,
Mar 08, 2018 Mar 08, 2018

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I can only suggest to use the email-address from your domain (like info@yourdomain.com) and hand it off automatically to the gmail account of your client.

This has to be done by the one of you who has the permission in the hosting information panel where all settings like ftp-username-password are done or talking directly to the hosting company by phone.

Does this help?

Best Regards,

Uwe

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Mar 09, 2018 Mar 09, 2018

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Hey davepykeSV,

I suggest taking a look at this thread (albeit a bit old) http://forum.muse-themes.com/threads/forms-not-working.3114/

Be sure to read Chipp's comments, it sounds close to what has been told above by Uwe.

Hope this helps.

Regards,

Ankush

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Community Beginner ,
Mar 09, 2018 Mar 09, 2018

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Thanks for the response. Uwe and Chipp are correct. It's a work around. I created a forwarding domain that would go to the client's gmail.com account. The client should to get a specific email address related to his site.

People have to realize you have to spend a few extra bucks to do it correctly.

I would HIGHLY SUGGEST that Muse puts out a notice on this issue because EVERYONE will experience this problem at some point.

Thanks Muse community.

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Mar 09, 2018 Mar 09, 2018

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Noted, thank you for the feedback.

We will make a note of it and put it across in form of a document.

Best Regards,

Ankush

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