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CC Not allowing me to update to newest Photoshop beta version

New Here ,
May 24, 2023 May 24, 2023

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CC Not allowing me to update to newest Photoshop beta version

Bug Unresolved
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Desktop-macOS

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2 Comments
Community Expert ,
May 25, 2023 May 25, 2023

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Hi @Julia Verea uninstall the beta you have currently running, restart your Mac and check the Creative Cloud app again. 

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Adobe Employee ,
May 26, 2023 May 26, 2023

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@Julia Verea try logging out of CCD, restart your computer, log back in to CCD and click on Check for updates in the upper right, does this work?

Are you behind a VPN? We have heard from customers that turning off VPN is then allowing the update.

 

Thank you,
Cory

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