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Creative Fill Feature Issue: Grayed Out and Not Functioning

New Here ,
May 25, 2023 May 25, 2023

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Dear Adobe Photoshop Beta Support,

I hope this message finds you well.

I am writing to report an issue I've encountered while using the Photoshop Beta. The problem pertains to the Creative Fill feature, which has become consistently grayed out and non-responsive in my application.

When I attempt to utilize the feature in various contexts, I find that it remains unavailable, regardless of the image or layer I am working on. It's a crucial tool for my work and its unavailability has significantly disrupted my workflow.

Bug Unresolved
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Desktop-Windows

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1 Comment
Community Expert ,
May 26, 2023 May 26, 2023

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Hi @Gyermie30075777x0xg Why is the Generative Fill button not available?
If you find that Generative Fill is greyed out for you, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do any of the following:
• Log into Behance with your Adobe ID and enter your Date of Birth.
• Log into your Adobe account and enter your Date of Birth. To learn more, see Error: "Not eligible to use Creative Cloud services".
Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

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