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P: beta 25.12 crashes almost constantly

Explorer ,
Aug 01, 2024 Aug 01, 2024

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photoshop beta has been crashing and suddenly closing a dozen times a day for the past couple weeks.

 

i am on:

macos sonoma 14.5

photoshop beta 25.12 (for some reason i get prompted all the time to update photoshop beta to 25.12, which i am already using, annoying glitch there)

 

whenever i use content aware fill on a large amount of image area, or (and especially) when i use the content aware fill w/ the "additional document" feature on any image at all, the program struggles for a while (sometimes hours) then crashes.

 

content aware fill for anything but tiny fixes within an image has become completely unusable at this point.

 

in at least 2 instances this has happened while a file was saving, and the result was that the file appears to be totally lost, it saves down to an image of just grey static, very odd, i tried re-opening the .psb file and it was just static, but now with the previous history states lost when the program crashed, i cannot retrieve the information.

 

the constant crashing whenever the program has to work hard is really out of control at this point considering that this fucntion worked fine on the same computer up until recently.

 

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correct answers 1 Correct answer

Adobe Employee , Mar 04, 2025 Mar 04, 2025

Thanks all.

 

Cory

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Adobe Employee ,
Aug 01, 2024 Aug 01, 2024

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Hi @cryanhorner a couple of things...

 

1. Even though you have Ps beta 25.12, there are updates to the application about two times a week... the number 25.12 does not change, but the version of that number does... if you go to Help/System Info, the first line will show you the current number, for instance... today we are on Adobe Photoshop Version: 25.12.0 20240731.m.2719 3984539 arm64... it is the m.2719 that means this is the newest... the last version was m.2716.  We hope that clears that part up.

 

2. You say the crashing is constant, so you mean repeatable?  Can you share the steps you do that each time cause the crash?  We need to try to reproduce those steps to see what might be happening.  Did you file the crash report with your email when this happens/ed? If so, we can look up the crash to see if any information in it will help to pin point the cause.

 

3. Do you see the same crashing on Ps release version?  If you do the same steps on the same file, does the release version crash or is this only on the beta?

 

Thanks,

Cory - Photoshop Product Manager

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Explorer ,
Aug 01, 2024 Aug 01, 2024

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Hi Cory, appreciate the info on the version issue.  I'll try to provide some additional clarity on the other issues.

 
Regarding the crash report, the one that generates automatically when this happens says that it is sent automatically to apple, I copied the info there into a .rtf text file, but don't see an option to attach that file here for you, is there another way I can share that?
 
When I say that it happens constantly, specifically I mean it happens 100% of the times that I have tried to use this specific function noted in the screenshot below "additional document" (can't test this in regular photoshop because this feature only exists in beta), and about 80% of the time when using the Content Aware Fill function even without choosing this "additional document" feature, if/when I am using the feature on a large amount of space within an image.  
 
I am working with large .psb file types, typically containing between 5 and 15 layers in total (but in the case of the content aware fill, just working on a single layer), in case this is relevant, although the files shown as samples are just two random images I used in order to indicate the feature I was referring to, the issue hasn't been file-specific, it has happened with many different .psb or .psd files I've been working on since version 25.12 was released.  
 
Screenshot 2024-08-01 at 2.32.59 PM.pngexpand image
 
The image below gives an impression of what I mean about the file itself being basically destroyed.  I took this screenshot of the thumbnail, but when opened in photoshop it looked exactly the same, just grey static.  I eventually deleted those .psb files after a couple days of failing to retrieve any info from them, and just started the work over, but it was a lot of lost time.  This specific issue seems to happen when a file is in the process of saving while the program crashes.  It actually looked, when I opened it, like it had flattened all the layers that used to be part of the file.  That may be an unrelated issue to what's causing the crash, but it is an unfortunate side effect of the crashing.
 
Screenshot 2024-08-01 at 2.43.36 PM.pngexpand image

 

 

 

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Adobe Employee ,
Aug 02, 2024 Aug 02, 2024

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Thank you for the detail @cryanhorner, we will try to reproduce.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

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Adobe Employee ,
Aug 02, 2024 Aug 02, 2024

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We have passed this on to the team to look into, would still like to see your sysinfo.

 

Thanks,

Cory - Photoshop Product Manager

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Explorer ,
Aug 02, 2024 Aug 02, 2024

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Hi again Cory,

 

I have that system info you requested here, maybe it will help to isolate the issue.  Thanks again for the assistance.

 

 

Adobe Photoshop Version: 25.12.0 20240731.m.2719 3984539 x64 Number of Launches: 98 Operating System: Mac OS 14.6.0 System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 2300 MHz Built-in memory: 16384 MB Free memory: 9158 MB Memory available to Photoshop: 11381 MB Memory used by Photoshop: 85 % Crash Handler: Adobe DCX Version: 7.24.8 SAM SDK Version: 9.1.0.1-fio ACP.local Status: - SDK Version: 4.0.0.3 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.2.0.58 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.4 OpenColorIO version: 2.3.2 C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5 NGL Version: 1.38.0.10 Sophia Info: - Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:85410 variationID:264426
Chalkboard: Disabled. Precise Color Management for HDR Display: Enabled. Alias Layers: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1028K Image cache levels: 8 Font Preview: Medium HarfBuzz Version: 7.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: Intel(R) Iris(TM) Plus Graphics
GPUVendor: INTEL
Intel(R) Iris(TM) Plus Graphics UNKNOWN, INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 1,610 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: (0, 0) -> (3360, 2100) Display scale: 2 High DPI Monitor Main Display Display Type: SDR ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start GetSnifferResult

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/sniffer" -baseTimeMS=4194086 -comment=Photoshop Version: Adobe Photoshop 25.12.0 20240731.m.2719 3984539 x64

[838 ms]
Start sniffer 2024-08-01 18:43:10
# Photoshop Version: Adobe Photoshop 25.12.0 20240731.m.2719 3984539 x64
sniffer -baseTimeMS=4194086 -comment=Photoshop Version: Adobe Photoshop 25.12.0 20240731.m.2719 3984539 x64

{144 ms}
Start platform native
# displays: 1
Display 0
Display: 69734208
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (3,360, 2,100)
Dimensions: (3,360 2,100)
Display scale: 2
Physical size: (286.389 178.993)
Pixel size: (0.0852349 0.0852349)
Dynamic range: (0 2)
Attached Device: (DeviceID name=Intel(R) Iris(TM) Plus Graphics index=0)

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Plus Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: EMBEDDED
# attached displays: 1
69734208
GPU accessible RAM: 1,610 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 1,610 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{369 ms}

{369 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Plus Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 1,610 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Jun 28 2024 22:57:31))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 34 GB / s
Compute score: 220.104
Device name string: Intel(R) Iris(TM) Plus Graphics
Device vendor string: Intel Inc.
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{834 ms}

Exit code kExitNormal
End sniffer 2024-08-01 18:43:11
[kStatusNormal, kExitNormal]

[838 ms]
Finish RunAllAPIs

[840 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 96380515533815745987 GUIDBucket: Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (DocumentGraph): off Application folder: /Applications/Adobe Photoshop (Beta)/ Photoshop scratch has async I/O enabled Scratch volume(s): Macintosh HD, 465.6G, 309.0G free Required Plugins folder: /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop (Beta)/Plug-ins/ Installed components: dvametadata.framework dvametadata 24.2.0.1 AdobeXMPScript.framework AdobeXMPScript 79.a6a63968a 79.a6a63968a libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.1.1.d035417 ICUConverter.framework ICUConverter 14.1.1.d035417 AdobeCrashReporter.framework AdobeCrashReporter 14.0.0.202310292158_2f28289 boost_system.framework boost_system 1 AdobeACE.framework AdobeACE 6.0.1 79.89afe0ea0d. dvanet.framework dvanet 24.2.0.1 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 24.2.0.1 dvascripting.framework dvascripting 24.2.0.1 dvatemporalxmp.framework dvatemporalxmp 24.2.0.1 dvaappsupport.framework dvaappsupport 24.2.0.1 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.1.0 79.0691bd1e. AIDE.framework AIDE 6.3.1 79.dc1f9806d dynamiclink.framework dynamiclink 24.2.0.1 dvaaccelerate.framework dvaaccelerate 24.2.0.1 dvametadataUI.framework dvametadataUI 24.2.0.1 AdobeARE.framework AdobeARE 4.0.0 79.625377 AdobePDFPort.framework AdobePDFPort 5.0.0 79.625377 dvaevefactory.framework dvaevefactory 24.2.0.1 ICUInternationalization.framework ICUInternationalization 14.1.1.d035417 boost_filesystem.framework boost_filesystem 1 dvaworkspace.framework dvaworkspace 24.2.0.1 AdobeBIB.framework AdobeBIB 4.0.0 79.89afe0ea0d. AdobeXMPFiles.framework AdobeXMPFiles 79.a6a63968a 79.a6a63968a AdobeLinguistic.framework 15.0.0.2d5dab2 dvaplayer.framework dvaplayer 24.2.0.1 filterport.framework filterport 28.0.0.89 PlugPlugOwl.framework PlugPlugOwl 12.0.0.14 scintilla.framework scintilla 1 AdobeAGM.framework AdobeAGM 7.1.0 79.89afe0ea0d. dvaadameve.framework dvaadameve 24.2.0.1 dvaeve.framework dvaeve 24.2.0.1 AdobeSVGRE.framework AdobeSVGRE 9.3.0 "79.c1e92a7c." AdobePDFL.framework AdobePDFL 17.0.0 79 . 3070322f0 dvavulcansupport.framework dvavulcansupport 24.2.0.1 dvatexteditor.framework dvatexteditor 24.2.0.1 dvacore.framework dvacore 24.2.0.1 aiport.framework aiport 28.0.0.89 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.1.0 79.0691bd1e. dvatransport.framework dvatransport 24.2.0.1 xerces.framework xerces 3.2.4.0 exo.framework exo 24.2.0.1 AdobeXMP.framework AdobeXMPCore 79.a6a63968a 79.a6a63968a AdobeJP2K.framework AdobeJP2K 4.0.2 79.18e6c995 dvaaudiodevice.framework dvaaudiodevice 24.2.0.1 LogSession.framework LogSession 8.2.0.16 dvaaudiodsp.framework dvaaudiodsp 24.2.0.1 PlugPlugExternalObject.framework 12.0.0.14 utest.framework utest 1 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.bccf366. dvametadataapi.framework dvametadataapi 24.2.0.1 WRServices.framework WRServices 18.0.1 18.0.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.89afe0ea0d. CloudAILib.framework CloudAILib 28.0.0.89 SPBasic.framework SPBasic 28.0.0.89 dvacaptioning.framework dvacaptioning 24.2.0.1 AdobeCoolType.framework AdobeCoolType 9.1.0 79.89afe0ea0d. boost_regex.framework boost_regex 1 boost_program_options.framework boost_program_options 1 dvamediatypes.framework dvamediatypes 24.2.0.1 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 1 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.54680 79.ff7736214 dvaui.framework dvaui 24.2.0.1 MacMemory.framework MacMemory 28.0.0.89 boost_thread.framework boost_thread 1 AILib.framework AILib 28.0.0.89 ICUData.framework ICUData 14.1.1.d035417 dvamarshal.framework dvamarshal 24.2.0.1 aifm.framework aifm 28.0.0.89 Unified Extensibility Platform uxp-8.0.1-release UPIC 2.6.0 Required plugins: Accented Edges 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 25.12.0, © 2014-2024 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.plugin” Average 25.12 © 1993-2024 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 16.4 (1906), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 16.4 (1906), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 25.12 © 2002-2024 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 25.12 © 1993-2024 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 25.12 © 2003-2024 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 25.12 © 2003-2024 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 25.12 © 1993-2024 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 25.12 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 25.12 © 2012-2024 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 25.12 © 1990-2024 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.plugin” Glass 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 25.12 © 2024-2024 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 25.12, Copyright © 2002-2024 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 25.12 © 2001-2024 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 25.12 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 25.12.0, © 2002-2024 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 25.12.0, © 2002-2024 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 25.12.0, © 2001-2024 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 25.12 © 1993-2024 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 25.12 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 25.12 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 25.12 © 1993-2024 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 25.12 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 25.12 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 25.12 © 1990-2024 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 25.12 © 1990-2024 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 25.12 © 1993-2024 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Parametric Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Patchwork 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 25.12 © 1989-2024 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 25.12 © 1993-2024 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 25.12 © 1989-2024 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 25.12 © 1989-2024 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 25.12 © 2003-2024 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 25.12 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 25.12 © 2012-2024 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 25.12.0, © 1999-2024 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 25.12, © 2002-2024 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 25.12 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 25.12 © 1993-2024 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 25.12 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 25.12 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Topaz Gigapixel AI NO VERSION - from the file “TopazGigapixelAIAutomate.plugin” Torn Edges 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 25.12 © 2006-2024 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 25.12.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 25.12 © 1989-2024 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 25.12.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: GigapixelApplyImageDataFilter NO VERSION - from the file “/Applications/Adobe Photoshop (Beta)/Plug-ins/TopazGigapixelAIApply.plugin/” GigapixelGatherImageDataFilter NO VERSION - from the file “/Applications/Adobe Photoshop (Beta)/Plug-ins/TopazGigapixelAIGather.plugin/” Duplicate and Disabled plugins: GigapixelApplyImageDataFilter NO VERSION - from the file “TopazGigapixelAIApply.plugin” GigapixelGatherImageDataFilter NO VERSION - from the file “TopazGigapixelAIGather.plugin” Topaz Gigapixel AI NO VERSION - from the file “/Applications/Adobe Photoshop (Beta)/Plug-ins/TopazGigapixelAIAutomate.plugin/” Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.plugin” Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 7.7.0.9 - from the file "Required Folder" CmdN: 1.20.13
UAB: 2.18.0-4 Loaded at: 181 ms - launch time impact: 208 ms ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder" Loaded at: 4991 ms - launch time impact: 0 ms Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder" CCX Sharesheet UXP (Prepared) 30.15.0.0 - from the file "Required Folder" In app notifications (Loaded) 2.0.24.0 - from the file "Required Folder" Loaded at: 188 ms - launch time impact: 0 ms Blurb Wall Art Creator (Prepared) 1.1.1.0 - from the file "Plugin Marketplace" Content Credentials (Loaded) 0.45.4.0 - from the file "Required Folder" Loaded at: 3732 ms - launch time impact: 3 ms CC Libraries Panel (Prepared) 4.5.225.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_4_5_225/" CAPTURE: 2.0.41 STOCK: 4.2.2 Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder" Loaded at: 4991 ms - launch time impact: 1 ms Photoshop Adjustments Panel (Loaded) 2.2.6.0 - from the file "Required Folder" Loaded at: 4992 ms - launch time impact: 2 ms Photoshop UXP Export-As (Prepared) 5.9.1.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 4.4.20.0 - from the file "Required Folder" Loaded at: 4992 ms - launch time impact: 0 ms Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder" Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Photoshop User Diagnostics (Prepared) 1.0.0.0 - from the file "/Applications/Adobe Photoshop (Beta)/Plug-ins/user-diagnostics/" Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 3733 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 3734 ms - launch time impact: 0 ms Discover Panel (Loaded) 2406.101.0.17 - from the file "Required Folder" Loaded at: 4994 ms - launch time impact: 24 ms Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder" Scan time: 1 ms - entries: 37 Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_4_5_225/index.html” com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_4_5_225/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_4_5_225/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_4_5_225/manager.html” Installed TWAIN devices: NONE

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Adobe Employee ,
Aug 27, 2024 Aug 27, 2024

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Thank you for your patience @cryanhorner the team would like you to update to the latest Ps beta build:

 

Adobe Photoshop Version: 25.12.0 20240824.m.2749 36f87e1 arm64

 

and see if the fixes that went in solve this issue for you.... please let us know if it does.

 

Thanks,

Cory - Photoshop Product Manager

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Adobe Employee ,
Sep 10, 2024 Sep 10, 2024

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@cryanhorner are you still having this issue with the latest Ps beta: Adobe Photoshop Version: 25.13.0 20240909.m.2766 3c032bc arm64 or with the latest Mac OS - 14.6.1?  Please let us know.

 

Thanks,

Cory - Photoshop Product Manager

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Explorer ,
Sep 10, 2024 Sep 10, 2024

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Hi Cory,

I can confirm that I am on the most current version available to me of photoshop beta as well as macos.

 

I am still having crashing issues periodically.  They are happening less frequently than before, but I laregely credit that to me avoiding the features that seemed to be causing the crashes, specifically options within the "content aware fill" feature, especially the option to have the program consider an "additional document" beyond the single layer that was orignally selected.  I have still never successfully gotten that feature to work without crashing.

 

Some of this may just be that the software keeps getting more and more complicated and resource-demanding with every iteration, and my computer simply cannot keep up / isn't powerful enough to run the requested tasks.  I can hear it audibly struggling (fan going into overdrive) when I try some of these more advanced features.

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

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Hi @cryanhorner checking in to see if the crashes are still happening with Ps beta or if the latest updates have fixed this for you?

 

Adobe Photoshop Version: 26.1.0 20241026.m.2822 467d93c arm64

 

Thanks,

Cory - Photoshop Product Manager

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Explorer ,
Nov 11, 2024 Nov 11, 2024

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Hi Cory,

thanks for checking back.  I actually haven't tried that again so cannot say at this point.  I totally stopped trying to use the features that were causing the crashing because of, well, the crashing.  It didn't seem worth the trouble for the unknown results I'd have gotten from the feature anyway.  So I would need to go back and see how it responds now.  I'll give it a try soon though just for the sake of testing, and let you know what happens.

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Adobe Employee ,
Mar 04, 2025 Mar 04, 2025

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Thanks all.

 

Cory

Status Fixed

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