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1

P: Brushes/zoom when using ALT + mouse to change sizes/zoom. Not recognizing button release.

Explorer ,
Jul 28, 2023 Jul 28, 2023

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Hello,

 

I noticed this sporadically in previous versions after hours long sessions but it could be fixed with a restart of Photoshop. Now it does this from the start.

 

Issue1 - Brush Size: Holding ALT + mouse Right Click while using the brush tool to change size won't recognize buttons being released and still be in "brush size change mode" with everything unpressed.

So by moving mouse/pen without any keys pressed it still chances size until an input is made (click/keyboard). This happens in about 25-50% of times when using the tool. It happens with both mouse and pen (I'm using a Huion tablet, but also tested this with the mouse and it's the same behaviour).

 

This happens on QUICK brush changes mostly. For example, alt+right click and drag for half a second will trigger it a lot more than alt+right click+drag for 1-2 seconds.

 

Issue2 - Zoom: ALT doesn't matter on the zoom tool. Selecting the zoom tool, hold-press on the image, move mouse to zoom, and in 25-50% of the time Photoshop won't acknowledge the "unclick" and it will still be zooming with all the button unpressed.

 

Same for quick changes, I managed to trigger it more on quick changes. Maybe this will help in replicating it on your end.

 

I double checked that my mouse is not double-clicking (due to a faulty switch). Also, this happens with both buttons + pen&tablet in those two different actions (brush size + zoom) described above, making me believe it's not a hardware issue.

 

Sadly I will have to downgrade a version as it makes it unworkable although the new Generative Expand looks really nice.

 

Please let me know if I can provide more details.

 

Thank you,

Bogdan

 

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correct answers 1 Pinned Reply

Adobe Employee , Aug 01, 2023 Aug 01, 2023

Hi @Bog22  we have passed this on to the team.

 

Status Acknowledged

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8 Comments
Adobe Employee ,
Jul 28, 2023 Jul 28, 2023

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Hi @Bog22 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

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Adobe Employee ,
Jul 28, 2023 Jul 28, 2023

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Hi @Bog22 thank you for reporting this. Could you provide the following for us to start:

 

System info: (go to help > system info...) copy and paste or attach here.

 

Any screenrecording of the behaviour you can share would be great!

 

Thank you. I am intentionally not merging this issue for a moment. We have another thread with a lot of tool stickiness happening but first that I have heard on zoom and brushes. 

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Explorer ,
Aug 01, 2023 Aug 01, 2023

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Hello @CShubert @Caity.psd ,

 

I actually investigated a bit afterwards and found a previous post by Cory from about a year ago with resetting the preferences. I searched a bit more because even after reinstalling the previous version the issue was still full-on present, so the version upgrade wasn't the issue (or maybe the upgrade triggered something in the preferences that stuck after the downgrade?).

 

Short story, after resetting the settings the issue is gone. I'm still on one version behind to test if I see it popping up again, but at the end of day I will upgrade to the latest Beta.

I will screen-record if it's back again, I think I have a tool to also capture key presses at the same time.

 

@Caity.psd I don't know how relevant this is without the issue present at the time, but I attached my System Info. I will update the thread if/when the issue comes back again.

 

-------------------------------------------------------------

Adobe Photoshop Version: 24.7.0 20230718.m.2245 afb5f03 x64
Number of Launches: 119
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.3271
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 16
Logical processor count: 32
Processor speed: 3394 MHz
Built-in memory: 130994 MB
Free memory: 82833 MB
Memory available to Photoshop: 103772 MB
Memory used by Photoshop: 69 %
Crash Handler: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.3.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 2.0
Impl Version 2.0
Num Devices 1
PSUserConfig entries:
- K uSty UseSystemStylus 0
Image tile size: 1028K
Image cache levels: 6
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 4090
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 24,156 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
Display: 2
Display Bounds: top=501, left=3840, bottom=1581, right=5760
Display: 3
Display Bounds: top=480, left=-1920, bottom=1560, right=0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=6500068 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230718.m.2245 afb5f03 x64

[698 ms]
Start sniffer 2023-08-01 16:29:46
# Photoshop Version: Adobe Photoshop 24.7.0 20230718.m.2245 afb5f03 x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=6500068 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230718.m.2245 afb5f03 x64

{79 ms}
Start platform native
# displays: 3
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4090 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (3,840, 501) -> (5,760, 1,581)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4090 index=0)

Display 2
Display: \\.\DISPLAY3
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 480) -> (0, 1,560)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4090 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4090
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY1
\\.\DISPLAY2
\\.\DISPLAY3
GPU accessible RAM: 24,156 MB
VRAM: 24,156 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,678 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-07-12 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.3667
Supports UMA: UNSUPPORTED
D3D-ID: 9860
End platform native
{261 ms}

{261 ms}
Start platform OpenGL
# displays: 3
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4090/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (3,840, 501) -> (5,760, 1,581)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4090/PCIe/SSE2 index=0)

Display 2
Display: \\.\DISPLAY3
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 480) -> (0, 1,560)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4090/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4090/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY1
\\.\DISPLAY2
\\.\DISPLAY3
GPU accessible RAM: 25,329 MB
VRAM: 25,329 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,678 MB
API version: 2.1 (2.1.2 NVIDIA 536.67)
Device version: 2.1 (2.1.2 NVIDIA 536.67)
Vendor name: NVIDIA
Driver date: 2023-07-12 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.3667
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{369 ms}

{369 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4090
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 25,756 MB
VRAM: 25,756 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 2,464 GB / s
Compute score: 36,507
Device name string: NVIDIA GeForce RTX 4090
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{612 ms}

Exit code kExitNormal
End sniffer 2023-08-01 16:29:47
[kStatusNormal, kExitNormal]

[698 ms]
Finish RunAllAPIs

[5381 ms]
Start GetSnifferResult

[5381 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96380403813485995318
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\boggy\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Q:\, 1.17T, 354.7G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.8567dec 79.8567dec
AdobeXMP.dll Adobe XMP Core 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AdobeXMPFiles.dll Adobe XMP Files 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AdobeXMPScript.dll Adobe XMP Script 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AGM.dll AGM 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/04/04-19:10:45 79.8b163e2 79.8b163e2
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
BIBUtils.dll BIBUtils 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
CRClient.dll Adobe Crash Reporter Client DLL 12.3.0.202306131643_44f1cd7
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.1.0-11-16f02e5
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/03/10-17:55:06 79.6dcde51 79.6dcde51
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/03/30-19:06:20 79.fb3b9df 79.fb3b9df
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.7
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.7
PSViews.dll Adobe Photoshop 2023 24.7
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.e41acba 79.e41acba
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.1.0-11-16f02e5
UPIC 2.6.0


Required plugins:

Accented Edges 24.7 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.7 - from the file “Adaptive Wide Angle.8bf”
Analog Efex Pro 3 NO VERSION - from the file “NikCollection.8bf”
Angled Strokes 24.7 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter 17.0 - from the file “GigapixelAIApply_x64.8bf”
Average 24.7 - from the file “Average.8bf”
BackgroundFilter 5.0.5 - from the file “Background.8bf”
Bas Relief 24.7 - from the file “Filter Gallery.8bf”
BMP 24.7 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.4.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.4.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.7 - from the file “Filter Gallery.8bf”
Charcoal 24.7 - from the file “Filter Gallery.8bf”
Chrome 24.7 - from the file “Filter Gallery.8bf”
Cineon 24.7 - from the file “Cineon.8bi”
Clouds 24.7 - from the file “Clouds.8bf”
Color Efex Pro 5 NO VERSION - from the file “NikCollection.8bf”
Color Halftone 24.7 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.7 - from the file “Filter Gallery.8bf”
Conté Crayon 24.7 - from the file “Filter Gallery.8bf”
Craquelure 24.7 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.7 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.7 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.7 - from the file “Filter Gallery.8bf”
Crystallize 24.7 - from the file “Standard MultiPlugin.8bf”
Cutout 24.7 - from the file “Filter Gallery.8bf”
Dark Strokes 24.7 - from the file “Filter Gallery.8bf”
De-Interlace 24.7 - from the file “Standard MultiPlugin.8bf”
Dfine 2 5.0.5 - from the file “Dfine2.8bf”
Dicom 24.7 - from the file “Dicom.8bi”
Difference Clouds 24.7 - from the file “Clouds.8bf”
Diffuse Glow 24.7 - from the file “Filter Gallery.8bf”
Displace 24.7 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.7 - from the file “Filter Gallery.8bf”
DxO ViewPoint 3 3.1.289.0 - from the file “PhotoshopPlugin-filterdvpv364.8bf”
DxO ViewPoint 3 automation 3.1.289.0 - from the file “PhotoshopPlugin-automationdvpv364.8li”
Entropy 24.7 - from the file “statistics.8ba”
Export Color Lookup Tables 24.7 - from the file “Export3DLUT.8be”
Extrude 24.7 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.7 - from the file “FastCore.8bx”
Fibers 24.7 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.7 - from the file “Filter Gallery.8bf”
Filter Gallery 24.7 - from the file “Filter Gallery.8bf”
FineStructuresFilter 5.0.5 - from the file “FineStructures.8bf”
Fresco 24.7 - from the file “Filter Gallery.8bf”
GatherImageDataFilter 17.0 - from the file “GigapixelAIGather_x64.8bf”
Glass 24.7 - from the file “Filter Gallery.8bf”
Glowing Edges 24.7 - from the file “Filter Gallery.8bf”
Grain 24.7 - from the file “Filter Gallery.8bf”
Graphic Pen 24.7 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.7 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.7 - from the file “HalideBottlenecks.8bx”
HDR Efex Pro 2 5.0.5 - from the file “HDR Efex Pro 2.8bf”
HDRMergeUI 24.7 - from the file “HDRMergeUI.8bf”
HotPixelsFilter 5.0.5 - from the file “HotPixels.8bf”
HSB/HSL 24.7 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.7 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.7 - from the file “Filter Gallery.8bf”
JPEG 2000 24.7 - from the file “JPEG2000.8bi”
Kurtosis 24.7 - from the file “statistics.8ba”
Lens Blur 24.7 - from the file “Lens Blur.8bf”
Lens Correction 24.7 - from the file “Lens Correction.8bf”
Lens Flare 24.7 - from the file “Standard MultiPlugin.8bf”
Liquify 24.7 - from the file “Liquify.8bf”
Luminar Neo 17.0 - from the file “LuminarNeo.8bf”
Matlab Operation 24.7 - from the file “ChannelPort.8bf”
Maximum 24.7 - from the file “statistics.8ba”
Mean 24.7 - from the file “statistics.8ba”
Measurement Core 24.7 - from the file “MeasurementCore.8me”
Median 24.7 - from the file “statistics.8ba”
Merge to HDR Efex Pro 2 5.0.5 - from the file “HDR Efex Pro 2.8bf”
Mezzotint 24.7 - from the file “Standard MultiPlugin.8bf”
Minimum 24.7 - from the file “statistics.8ba”
MMXCore Routines 24.7 - from the file “MMXCore.8bx”
Mosaic Tiles 24.7 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.7 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.7 - from the file “Filter Gallery.8bf”
Nik Collection Service NO VERSION - from the file “NikCollection.8bf”
Nik Selective Tool 2 5.0.5 - from the file “SelectivePalette.8li”
Note Paper 24.7 - from the file “Filter Gallery.8bf”
NTSC Colors 24.7 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.7 - from the file “Filter Gallery.8bf”
OpenEXR 24.7 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.7 - from the file “Filter Gallery.8bf”
Palette Knife 24.7 - from the file “Filter Gallery.8bf”
Patchwork 24.7 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.7 - from the file “Standard MultiPlugin.8bf”
PCX 24.7 - from the file “PCX.8bi”
Perspective Efex 5.0.5.47 - from the file “PhotoshopPlugin-filterPerspectiveEfex64.8bf”
Perspective Efex automation 5.0.5.47 - from the file “PhotoshopPlugin-automationPerspectiveEfex64.8li”
Photocopy 24.7 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.7 - from the file “ChannelPort.8bf”
Pinch 24.7 - from the file “Standard MultiPlugin.8bf”
Pixar 24.7 - from the file “Pixar.8bi”
Plaster 24.7 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.7 - from the file “Filter Gallery.8bf”
Pointillize 24.7 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.7 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.7 - from the file “PBM.8bi”
Poster Edges 24.7 - from the file “Filter Gallery.8bf”
Radial Blur 24.7 - from the file “Standard MultiPlugin.8bf”
Radiance 24.7 - from the file “Radiance.8bi”
Range 24.7 - from the file “statistics.8ba”
Render Color Lookup Grid 24.7 - from the file “Export3DLUT.8be”
Reticulation 24.7 - from the file “Filter Gallery.8bf”
Ripple 24.7 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.7 - from the file “Filter Gallery.8bf”
Save for Web 24.7 - from the file “Save for Web.8be”
ScriptingSupport 24.7 - from the file “ScriptingSupport.8li”
ShadowsFilter 5.0.5 - from the file “Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener 5.0.5 - from the file “SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 5.0.5 - from the file “SHP3OS.8bf”
Shear 24.7 - from the file “Standard MultiPlugin.8bf”
Silver Efex Pro 3 NO VERSION - from the file “NikCollection.8bf”
Skewness 24.7 - from the file “statistics.8ba”
SkinFilter 5.0.5 - from the file “Skin.8bf”
SkyFilter 5.0.5 - from the file “Sky.8bf”
Smart Blur 24.7 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.7 - from the file “Filter Gallery.8bf”
Solarize 24.7 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.7 - from the file “Filter Gallery.8bf”
Spherize 24.7 - from the file “Standard MultiPlugin.8bf”
Sponge 24.7 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.7 - from the file “Filter Gallery.8bf”
Stained Glass 24.7 - from the file “Filter Gallery.8bf”
Stamp 24.7 - from the file “Filter Gallery.8bf”
Standard Deviation 24.7 - from the file “statistics.8ba”
StrongNoiseFilter 5.0.5 - from the file “StrongNoise.8bf”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.7 - from the file “Filter Gallery.8bf”
Summation 24.7 - from the file “statistics.8ba”
Targa 24.7 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.7 - from the file “Filter Gallery.8bf”
Tiles 24.7 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 10.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Gigapixel AI 17.0 - from the file “GigapixelAIAutomation_x64.8li”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
Topaz Sharpen AI 10.0 - from the file “tltopazsharpenaips_x64.8bf”
Torn Edges 24.7 - from the file “Filter Gallery.8bf”
Twirl 24.7 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.7 - from the file “Filter Gallery.8bf”
Vanishing Point 24.7 - from the file “VanishingPoint.8bf”
Variance 24.7 - from the file “statistics.8ba”
Viveza 3 NO VERSION - from the file “NikCollection.8bf”
Water Paper 24.7 - from the file “Filter Gallery.8bf”
Watercolor 24.7 - from the file “Filter Gallery.8bf”
Wave 24.7 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.7 - from the file “WIASupport.8li”
Wind 24.7 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.7 - from the file “WBMP.8bi”
ZigZag 24.7 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins:

Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAI.8bf”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.7.0.42 - from the file "Required Folder"
CDO: 1.141.0
CmdN: 1.18.8
CDP: 1.165.0
Projects: 1.7.0
Loaded at: 166 ms - launch time impact: 57 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 11372 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.1.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 169 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 170 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 10109 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.24.22.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder"
Loaded at: 11374 ms - launch time impact: 4 ms
Photoshop Adjustments Panel (Loaded) 1.29.17.0 - from the file "Required Folder"
Loaded at: 11375 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 11376 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.2.3.0 - from the file "Required Folder"
Loaded at: 11377 ms - launch time impact: 1 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 10110 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 10112 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2306.76.0.24 - from the file "Required Folder"
Loaded at: 11379 ms - launch time impact: 17 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 31

Extensions:

Retouching tools 1.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Retouching_tools\index.html”
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\capture\capture.html”
Blendit 1.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Blendit\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\manager.html”

Installed TWAIN devices: NONE

----------------------------------------------------------

 

Thanks a lot for your assistance!

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Explorer ,
Aug 01, 2023 Aug 01, 2023

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Back again. It was pretty fast triggering the issue once I re-upgraded to v25.0. I made a video, please see below.

https://youtu.be/cA0RCJDfm54

 

After the video I tried resetting the preferences, and the issue is still there with all preferences deleted/default. I had to re-downgrade, there's definitely something strange with this version.

 

What I noticed is that if you first have the lateral motion on the mouse then quickly press the action button (L Click for zoom / Alt+R Click for brush) it's almost always triggering the stickiness. Maybe this helps in pinpointing it.

 

Thanks,

Bogdan

 

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Explorer ,
Aug 01, 2023 Aug 01, 2023

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P.S. My pen + tablet + keyboard are directly plugged into the USB ports on the motherboard(AsRock X570Taichi Razer), not via USB hubs. I do this for all essential devices to avoid latency/noise issues.

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Adobe Employee ,
Aug 01, 2023 Aug 01, 2023

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Hi @Bog22  we have passed this on to the team.

 

Status Acknowledged

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Adobe Employee ,
Mar 26, 2024 Mar 26, 2024

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We deployed several underlying changes in 25.6 that were designed to help address this issue, specifically for mouse, so there may still be some cases where stylus fails but we're working on those as well. 
If you aren't seeing this anymore with 25.6, please confirm. 
It has not been easy or straight forward to fix this and know how frustrating this has been.  
We REALLY appreciate your patience on this. 

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Adobe Employee ,
Jul 30, 2024 Jul 30, 2024

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LATEST

@Bog22 Circling back here.  Are you still experiencing this specific issue?

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