• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
11

P: Image distortion error

Community Beginner ,
Nov 06, 2023 Nov 06, 2023

Copy link to clipboard

Copied

can´t charge imageCaptura de pantalla 2023-11-06 173649.pngCaptura de pantalla 2023-11-06 173501.png

Bug Fixed
TOPICS
Desktop-Windows

Views

1.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 28, 2023 Nov 28, 2023

Hi all,

 

We are happy to announce the release of Photoshop version 25.2, which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

 

To update Photoshop to 25.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

Votes

Translate

Translate
21 Comments
Community Expert ,
Nov 06, 2023 Nov 06, 2023

Copy link to clipboard

Copied

It's a display glitch. 

Does it only happen in the beta version?

Try turning off  Use Graphics Processor'

If this fixes it, make sure you have the latest video card driver from the card maker's website.

image.png

Votes

Translate

Translate

Report

Report
Community Expert ,
Nov 06, 2023 Nov 06, 2023

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 07, 2023 Nov 07, 2023

Copy link to clipboard

Copied

When I open a document in Photoshop Beta after the last update, the image is distorted and
somehow compressed, and the whole image does not fit in the workspace, parts of the ruler on
the right do not show all the way, what could be the reason?
I have updated the graphics card to the latest drivers and tried a few different
settings but the problem persists!

AND BTW Is there a way to roll back Photoshop Beta to the previous version?
Best regards / Roland

 

-----------------------------------------------------------------------------------------------------------------------------------------

Adobe Photoshop Version: 25.2.0 20231104.m.2388 fdf2b8a x64
Number of Launches: 98
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.3570
System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4200 MHz
Built-in memory: 16315 MB
Free memory: 11791 MB
Memory available to Photoshop: 12028 MB
Memory used by Photoshop: 79 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 6.9.6
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.6.4.2
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
C2PA library version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
NGL Version: 1.35.0.19
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1080 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,120 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=5120
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=1732915 -comment=Photoshop Version: Adobe Photoshop 25.2.0 20231104.m.2388 fdf2b8a x64

[779 ms]
Start sniffer 2023-11-07 13:52:08
# Photoshop Version: Adobe Photoshop 25.2.0 20231104.m.2388 fdf2b8a x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=1732915 -comment=Photoshop Version: Adobe Photoshop 25.2.0 20231104.m.2388 fdf2b8a x64

{71 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (5,120, 1,440)
Dimensions: (5,120 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1080 Ti index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1080 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 11,120 MB
VRAM: 11,120 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,553 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-10-26 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.4601
Supports UMA: UNSUPPORTED
D3D-ID: 6918
End platform native
{303 ms}

{303 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (5,120, 1,440)
Dimensions: (5,120 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1080 Ti/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1080 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 11,660 MB
VRAM: 11,660 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,553 MB
API version: 2.1 (2.1.2 NVIDIA 546.01)
Device version: 2.1 (2.1.2 NVIDIA 546.01)
Vendor name: NVIDIA
Driver date: 2023-10-26 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.4601
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{629 ms}

{629 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1080 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 11,810 MB
VRAM: 11,810 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 342 GB / s
Compute score: 4,552.74
Device name string: NVIDIA GeForce GTX 1080 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{752 ms}

Exit code kExitNormal
End sniffer 2023-11-07 13:52:08
[kStatusNormal, kExitNormal]

[779 ms]
Finish RunAllAPIs

[1916 ms]
Start GetSnifferResult

[1916 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040482631863055945
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\rolan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 894,2G, 754,5G free
C:\, 464,6G, 70,8G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/07/11-03:51:57 79.4142c44 79.4142c44
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/07/07-12:59:17 79.62ab650 79.62ab650
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.1887391 79.1887391
AdobeXMP.dll Adobe XMP Core 2023/06/25-20:01:55 79.1462899 79.1462899
AdobeXMPFiles.dll Adobe XMP Files 2023/06/25-20:01:55 79.1462899 79.1462899
AdobeXMPScript.dll Adobe XMP Script 2023/06/25-20:01:55 79.1462899 79.1462899
AGM.dll AGM 2023/07/11-03:51:57 79.4142c44 79.4142c44
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/07/11-13:54:27 79.43e3035 79.43e3035
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/07/11-03:51:57 79.4142c44 79.4142c44
AXE8SharedExpat.dll AXE8SharedExpat 2023/06/25-20:01:55 79.8fc6e4e 79.8fc6e4e
AXEDOMCore.dll AXEDOMCore 2023/06/25-20:01:55 79.8fc6e4e 79.8fc6e4e
BIB.dll BIB 2023/07/11-03:51:57 79.4142c44 79.4142c44
BIBUtils.dll BIBUtils 2023/07/11-03:51:57 79.4142c44 79.4142c44
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/07/11-03:51:57 79.4142c44 79.4142c44
CRClient.dll Adobe Crash Reporter Client DLL 13.2.0.202308091502_65b8636
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.3.0-6
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/06/25-23:50:00 79.15070c2 79.15070c2
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/06/27-19:07:31 79.51aea8a 79.51aea8a
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.2
PSViews.dll Adobe Photoshop 2024 25.2
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.e4a3cd5 79.e4a3cd5
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.3.0-6
UPIC 2.6.0


Required plugins:

Accented Edges 25.2 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.2 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.2 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.8bf”
ApplyImageDataFilterBeta NO VERSION - from the file “GigapixelAIBetaApply.8bf”
Average 25.2 - from the file “Average.8bf”
Bas Relief 25.2 - from the file “Filter Gallery.8bf”
BMP 25.2 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.2 - from the file “Filter Gallery.8bf”
Charcoal 25.2 - from the file “Filter Gallery.8bf”
Chrome 25.2 - from the file “Filter Gallery.8bf”
Cineon 25.2 - from the file “Cineon.8bi”
Clouds 25.2 - from the file “Clouds.8bf”
Color Halftone 25.2 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.2 - from the file “Filter Gallery.8bf”
Conté Crayon 25.2 - from the file “Filter Gallery.8bf”
Craquelure 25.2 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.2 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.2 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.2 - from the file “Filter Gallery.8bf”
Crystallize 25.2 - from the file “Standard MultiPlugin.8bf”
Cutout 25.2 - from the file “Filter Gallery.8bf”
Dark Strokes 25.2 - from the file “Filter Gallery.8bf”
De-Interlace 25.2 - from the file “Standard MultiPlugin.8bf”
Dicom 25.2 - from the file “Dicom.8bi”
Difference Clouds 25.2 - from the file “Clouds.8bf”
Diffuse Glow 25.2 - from the file “Filter Gallery.8bf”
Displace 25.2 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.2 - from the file “Filter Gallery.8bf”
Entropy 25.2 - from the file “statistics.8ba”
Export Color Lookup Tables 25.2 - from the file “Export3DLUT.8be”
Extrude 25.2 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.2 - from the file “FastCore.8bx”
Fibers 25.2 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.2 - from the file “Filter Gallery.8bf”
Filter Gallery 25.2 - from the file “Filter Gallery.8bf”
Fresco 25.2 - from the file “Filter Gallery.8bf”
GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.8bf”
GatherImageDataFilterBeta NO VERSION - from the file “GigapixelAIBetaGather.8bf”
Glass 25.2 - from the file “Filter Gallery.8bf”
Glowing Edges 25.2 - from the file “Filter Gallery.8bf”
Grain 25.2 - from the file “Filter Gallery.8bf”
Graphic Pen 25.2 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.2 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.2 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.2 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.2 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.2 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.2 - from the file “Filter Gallery.8bf”
JPEG 2000 25.2 - from the file “JPEG2000.8bi”
Kurtosis 25.2 - from the file “statistics.8ba”
Lens Blur 25.2 - from the file “Lens Blur.8bf”
Lens Correction 25.2 - from the file “Lens Correction.8bf”
Lens Flare 25.2 - from the file “Standard MultiPlugin.8bf”
Liquify 25.2 - from the file “Liquify.8bf”
Matlab Operation 25.2 - from the file “ChannelPort.8bf”
Maximum 25.2 - from the file “statistics.8ba”
Mean 25.2 - from the file “statistics.8ba”
Measurement Core 25.2 - from the file “MeasurementCore.8me”
Median 25.2 - from the file “statistics.8ba”
Mezzotint 25.2 - from the file “Standard MultiPlugin.8bf”
Minimum 25.2 - from the file “statistics.8ba”
MMXCore Routines 25.2 - from the file “MMXCore.8bx”
Mosaic Tiles 25.2 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.2 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.2 - from the file “Filter Gallery.8bf”
Note Paper 25.2 - from the file “Filter Gallery.8bf”
NTSC Colors 25.2 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.2 - from the file “Filter Gallery.8bf”
OpenEXR 25.2 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.2 - from the file “Filter Gallery.8bf”
Palette Knife 25.2 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.2 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.2 - from the file “Standard MultiPlugin.8bf”
PCX 25.2 - from the file “PCX.8bi”
Photocopy 25.2 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.2 - from the file “ChannelPort.8bf”
Pinch 25.2 - from the file “Standard MultiPlugin.8bf”
Pixar 25.2 - from the file “Pixar.8bi”
Plaster 25.2 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.2 - from the file “Filter Gallery.8bf”
Pointillize 25.2 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.2 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.2 - from the file “PBM.8bi”
Poster Edges 25.2 - from the file “Filter Gallery.8bf”
Radial Blur 25.2 - from the file “Standard MultiPlugin.8bf”
Radiance 25.2 - from the file “Radiance.8bi”
Range 25.2 - from the file “statistics.8ba”
Render Color Lookup Grid 25.2 - from the file “Export3DLUT.8be”
Reticulation 25.2 - from the file “Filter Gallery.8bf”
Ripple 25.2 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.2 - from the file “Filter Gallery.8bf”
Save for Web 25.2 - from the file “Save for Web.8be”
ScriptingSupport 25.2 - from the file “ScriptingSupport.8li”
Shear 25.2 - from the file “Standard MultiPlugin.8bf”
Skewness 25.2 - from the file “statistics.8ba”
Smart Blur 25.2 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.2 - from the file “Filter Gallery.8bf”
Solarize 25.2 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.2 - from the file “Filter Gallery.8bf”
Spherize 25.2 - from the file “Standard MultiPlugin.8bf”
Sponge 25.2 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.2 - from the file “Filter Gallery.8bf”
Stained Glass 25.2 - from the file “Filter Gallery.8bf”
Stamp 25.2 - from the file “Filter Gallery.8bf”
Standard Deviation 25.2 - from the file “statistics.8ba”
Sumi-e 25.2 - from the file “Filter Gallery.8bf”
Summation 25.2 - from the file “statistics.8ba”
Targa 25.2 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.2 - from the file “Filter Gallery.8bf”
Tiles 25.2 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Gigapixel AI Beta NO VERSION - from the file “GigapixelAIBetaAutomation.8li”
Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.8li”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Torn Edges 25.2 - from the file “Filter Gallery.8bf”
Twirl 25.2 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.2 - from the file “Filter Gallery.8bf”
Vanishing Point 25.2 - from the file “VanishingPoint.8bf”
Variance 25.2 - from the file “statistics.8ba”
Water Paper 25.2 - from the file “Filter Gallery.8bf”
Watercolor 25.2 - from the file “Filter Gallery.8bf”
Wave 25.2 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.2 - from the file “WIASupport.8li”
Wind 25.2 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.2 - from the file “WBMP.8bi”
ZigZag 25.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins:

Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAI.8bf”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.1.0.7 - from the file "Required Folder"
CDO: 1.143.0
CmdN: 1.18.32
CDP: 1.167.0
Loaded at: 204 ms - launch time impact: 82 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 6051 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.3.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.41.2.0 - from the file "Required Folder"
Loaded at: 3594 ms - launch time impact: 4 ms
CC Libraries Panel (Prepared) 3.25.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\"
CAPTURE: 2.0.41 STOCK: 4.1.0
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 6052 ms - launch time impact: 1 ms
Photoshop Adjustments Panel (Loaded) 1.29.26.0 - from the file "Required Folder"
Loaded at: 2471 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.34.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder"
Loaded at: 6054 ms - launch time impact: 1 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3595 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3597 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2307.79.1.8 - from the file "Required Folder"
Loaded at: 6056 ms - launch time impact: 21 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 40

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

Installed TWAIN devices: NONE

 

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 07, 2023 Nov 07, 2023

Copy link to clipboard

Copied

I'm have the same problem. Any fix yet ADOBE?!

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 07, 2023 Nov 07, 2023

Copy link to clipboard

Copied

I fix it by Going to Preferences > Technology Previews... and check "Deactivate Native Canvas" - then restart Photoshop.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 07, 2023 Nov 07, 2023

Copy link to clipboard

Copied

That helped, thanks Trevor!

Votes

Translate

Translate

Report

Report
New Here ,
Nov 08, 2023 Nov 08, 2023

Copy link to clipboard

Copied

La última actualización de Photoshop Beta tiene un error que hace deformar las imágenes al querer agrandarlas o modificar el tamaño de las mismas o querer acercarse.Captura de pantalla 2023-11-08 085946.pngCaptura de pantalla 2023-11-08 085957.pngCaptura de pantalla 2023-11-08 090006.png

Votes

Translate

Translate

Report

Report
New Here ,
Nov 08, 2023 Nov 08, 2023

Copy link to clipboard

Copied

Screenshot 2023-11-08 225322.pngScreenshot 2023-11-08 225346.png

Votes

Translate

Translate

Report

Report
New Here ,
Nov 08, 2023 Nov 08, 2023

Copy link to clipboard

Copied

Photos will randomly distort, be sqeezed or stretched in some way while using the newest ps beta update. Seems it cannot be undone and I have to close everything out.

Votes

Translate

Translate

Report

Report
New Here ,
Nov 08, 2023 Nov 08, 2023

Copy link to clipboard

Copied

I just opened up the new beta and when I resize my artwork window, it shows the display of the art resizing with it although it's not actually changing. 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 08, 2023 Nov 08, 2023

Copy link to clipboard

Copied

Hi all, the team is looking into this issue.

 

Status Acknowledged

Votes

Translate

Translate

Report

Report
New Here ,
Nov 08, 2023 Nov 08, 2023

Copy link to clipboard

Copied

After the latest update of the PS beta to 25.2 m2388 - all of the images i am opening show up squeezed by horizontal proportion. Before the update images showed up correctly.
The issue is in the hardware GPU acceleration. It was ON all the time and had no issues up until the update.
However after the update I need to turn it OFF in order to handle the "squeezing" issue.
The system is Win11 22H2, running on Thinkpad 14s Gen2 AMD with Builtin Radeon gpu/apu.
All the drivers are up to date, according to both: Windows update and Lenovo Commercial Vantage scans.
Again: running on the same system with GPU acceleration ON in performance settings - previous version of PS beta was running just fine.

Votes

Translate

Translate

Report

Report
New Here ,
Nov 09, 2023 Nov 09, 2023

Copy link to clipboard

Copied

Same problem, also on ThinkPad running PS beta 25.2.0.

But I have GPU acceleration OFF already, and images are still opened squeezed... This has been a problem with the two latest Beta versions... In the previous one, it could be fixed by simply minimizing and then restoring the window with the image, but that doesn't work anymore with the latest beta 

--------------------------

Pass: OpenGL available

Pass: OpenCL available

Pass: DirectX available

Pass: Direct X feature level 12.1 available, feature level 12.0 required

Pass: Above required VRAM (3949 MB of 1500 MB required)

GPU Detected: NVIDIA Quadro T2000 (NVIDIA)

--------------

[System Summary]

Item Value
OS Name Microsoft Windows 10 Enterprise
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer LENOVO
System Model 20QUS23000
System Type x64-based PC
System SKU LENOVO_MT_20QU_BU_Think_FM_ThinkPad P1 Gen 2
Processor Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz, 2304 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date LENOVO N2OET50W (1.37 ), 1/7/2021
SMBIOS Version 3.1
Embedded Controller Version 1.22
BIOS Mode UEFI
BaseBoard Manufacturer LENOVO
BaseBoard Product 20QUS23000
BaseBoard Version SDK0T08861 WIN
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.3570"
User Name SCHIBSTED\frodel
Time Zone W. Europe Standard Time
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.7 GB
Available Physical Memory 43.2 GB
Total Virtual Memory 73.2 GB
Available Virtual Memory 45.6 GB
Page File Space 9.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Running
Virtualization-based security Required Security Properties
Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control
Virtualization-based security Services Configured
Virtualization-based security Services Running
Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.

------------------------------------------

FrodeMKL_0-1699520503029.png

-------------------------------------------

 

This is most annoying, so please pleaseplease fix it 🙂

 

 

Regards

Frode

Votes

Translate

Translate

Report

Report
New Here ,
Nov 09, 2023 Nov 09, 2023

Copy link to clipboard

Copied

I am having the same issue on 25.2.  Image duplicates and stretches and squeezes when I move the window frame.

Sean307268675rbn_0-1699546925662.png

Sean307268675rbn_2-1699546977317.png

 

Votes

Translate

Translate

Report

Report
New Here ,
Nov 09, 2023 Nov 09, 2023

Copy link to clipboard

Copied

I can confirm that unchecking "Use Graphics Processor" as @Trevor.Dennis suggested, fixed the issue... at least for me 🙂 

But - to my knowledge, I am using the latest graphics drivers, so I hope the issue will be fixed in the coming versions. 

Votes

Translate

Translate

Report

Report
Community Expert ,
Nov 09, 2023 Nov 09, 2023

Copy link to clipboard

Copied

Hi Frode (is that your name ?)  What GPU does your system have?  If it is Nvidia, then are you using the game ready or studio driver?  Photoshop doesn't always play nice with the game ready drivers, so try switching to the studio driver.   It seems that this is an easy fix

 

Is your system a laptop?  They often have onboard Intel GPU which is good for battery life, and a more discrete GPU which work much better for games and content creation apps like Photoshop.  When you went to Preferences Performance, what GPU did it show being used?  It might as simple as setting Power Settings to best performance rather than best battery life, or something along those lines.

 

image.png

Votes

Translate

Translate

Report

Report
New Here ,
Nov 10, 2023 Nov 10, 2023

Copy link to clipboard

Copied

Hi Trevor, and yes, Frode is the name (an old Norse name) 🙂

 

My laptop is using the Nvidia Quadro T2000 GPU, and it is a 2. 2-generation Lenovo Thinkpad P1. My company is using either ThinkPads or Mac, and since I can't stand the Apple eco-system (no, I'm not trying to start a new discussion here 😉 ) I am stuck with the ThinkPad. 

 

I have to apologize btw, as I said in my initial post, I was using the latest Nvidia drivers. I've found that I was not, and that I was in fact using the previous 537.42 version of the driver. So, in order to confirm things properly I re-enabled the "Use Graphics Processor", and checked that the glitch re-occurred, and it did. 

I closed PS, and downloaded and installed the latest (to my knowledge) Nvidia driver, 546.01. Then I launched PS, opened an image, and - yes - the glitch occurred yet again. So I unchecked the "Use Graphics Processor", and the glitch disappeared. So, at least now we know the driver version had nothing to do with the error.. 

 

Eager to try out the Creative Ready Driver, I also downloaded the GeForce Experience as it is supposed to also support the Quadro drivers. But - to my disappointment, there are no such option in my version, to set it to Creative Ready. 

FrodeMKL_0-1699610252930.png

 

I do notice though, that it says over the checkmark, that I have the latest "GeForce Game Ready Driver". So, when searching for the Creative Ready Driver, I find that it is a 419 version of the driver, and I am a little hesitant to install such an old driver.. I tried anyway, but the installer aborted itself, saying that it does not support my OS. Which is weird since I am running Windows 10. Maybe because it is an enterprise version? 

 

So, anyways, for now the solution seems to be turning off the "Use Graphics Processor" option. 

 

Thanks again for all tips! It is most appreciated 🙂

 

Have a wonderful day! 

 

 

Best regards

Frode

Votes

Translate

Translate

Report

Report
New Here ,
Nov 10, 2023 Nov 10, 2023

Copy link to clipboard

Copied

Just installed the 25.3 update, and it seems to have fixed the error... I have "Use Graphics Processor" turned on, and "Native Canvas" as someone suggested is also on. I'm able to display files normally and scale all directions without issues. Thanks! 🙂 

 

Votes

Translate

Translate

Report

Report
New Here ,
Nov 12, 2023 Nov 12, 2023

Copy link to clipboard

Copied

I can testify that after the latest update of Beta the issue seems resolved.
I have enabled the GPU acceleration flag back ON - and the images open in a normal aspect.

Votes

Translate

Translate

Report

Report
New Here ,
Nov 12, 2023 Nov 12, 2023

Copy link to clipboard

Copied

請問Photoshop(Beta)版的縮放視窗大小,檔案裡的圖也會跟著被壓縮變形,為什麼?
我重新灌了好幾次都依樣 之前不會

從這禮拜開始會有這個狀況發生

而且也變得很頓 跑得很慢
縮放主程式喔!縮放主程式 裡面的圖也會跟著變


Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 28, 2023 Nov 28, 2023

Copy link to clipboard

Copied

LATEST

Hi all,

 

We are happy to announce the release of Photoshop version 25.2, which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

 

To update Photoshop to 25.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

Votes

Translate

Translate

Report

Report