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156

P: Photoshop beta 25 critical error

Community Beginner ,
Aug 18, 2023 Aug 18, 2023

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1. Photoshop (beta) 25.0

2. Windows 11 x64

3. After update to 25.0 version a message appears about a critical error when starting the application and it closes

Bug Fixed
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Desktop-macOS , Desktop-Windows

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correct answers 1 Correct answer

Adobe Employee , Sep 18, 2023 Sep 18, 2023

This issue was fixed in the 25.0 release. Please install the lateset Ps: Adobe Photoshop Version: 25.0.0 20230906.r.37 b14e317 x64

 

Status Fixed

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replies 454 Replies 454
454 Comments
Adobe Employee ,
Aug 19, 2023 Aug 19, 2023

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Please check Cory's pinned reply for a workaround on Mac -- this will let the beta continue working until the next update is released that addresses the issue.

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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windows için bir çözüm var mı ? 

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Explorer ,
Aug 19, 2023 Aug 19, 2023

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Thank you. All the same, now I uninstalled it from the computer and installed it again - it does not work.

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Explorer ,
Aug 19, 2023 Aug 19, 2023

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Now I will try. Thank you

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New Here ,
Aug 19, 2023 Aug 19, 2023

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the same problem 

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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To his abilities, your method did not work

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New Here ,
Aug 19, 2023 Aug 19, 2023

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Yes. PC AMD Ryzen 9 5900X, 64GB of RAM and Windows 11Pro version 22H2,
version OS: 22621.2134

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New Here ,
Aug 19, 2023 Aug 19, 2023

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Same problem! What do we do now? Why doesn't tech support answer?

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Explorer ,
Aug 19, 2023 Aug 19, 2023

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"open the beta version of photoshop. and log in from there" that's the trouble. The beta version is not open. Crash at the opening stage after a few seconds as the loading screen appears with

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New Here ,
Aug 19, 2023 Aug 19, 2023

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se installi la versione precedente funziona ma l ultimo aggiornamento da questo errore 

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Explorer ,
Aug 19, 2023 Aug 19, 2023

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This is in honor of World Photographer's Day))
We'll have to wait...
it's good that photoshop 2023 works, otherwise I would be stuck with photo processing

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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i was getting "an unrecoverable error has occurred. Photoshop will exit" message until i signed out from creative cloud app. then when i opened photoshop beta it opened but asked me to sign in. when i signed it worked

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Explorer ,
Aug 19, 2023 Aug 19, 2023

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Vladimir31766861d38d_0-1692467294352.pngexpand image

I got the message "a fatal error has occurred. Photoshop will shut down" for me it appears when Photoshop has not even loaded yet. A splash screen with grandfather opens, five seconds and the inscription

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New Here ,
Aug 19, 2023 Aug 19, 2023

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Hello. I tried using your method but nothing worked.Could you please describe the process in more detail,maybe I missed something? @vaxo31768460agfz 

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New Here ,
Aug 19, 2023 Aug 19, 2023

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@jj-lim Have you solved your problem on the MAC? Or is it also possible to solve this problem on Windows?

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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i just logged out from creative cloud app. then opened photoshop beta. as it opened asked to sign in. so did i and it worked.

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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merhaba bunun için bir dönüş yaptılar mı windows için bi çözümü varmıymış

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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Where do I find the privacy settings you are showing in the screenshot above? 

Please fix this issue ASAP - I really can't believe you rolled out this update with such a critical error.

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Explorer ,
Aug 19, 2023 Aug 19, 2023

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Chnaged the Diuments settings as per Cory.  Photoshop Beta opens from Creative Cloud. However, if you try to open a photo either directly in Beta or by transfer from Lightroom Classic, it crashes immediately.

 

Again, I am on a Macbook Pro Apple M1 Max Ventura 13.5.1

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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Hi, has the problem resolved for pc? 

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New Here ,
Aug 19, 2023 Aug 19, 2023

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bonjour, 

j'ai téléchargé la

mise à jour 25.0..0 et ça ne joue pas du tout alors que je n'ai eu aucun soucis avec la version précédente. En effet, lorsque veux transformer ou ajouter de l'image, le résultat apparaît complètement décoloré par rapport à l'image de base. Je ne peux donc plus utiliser cette fonction sur mes images. Comment remédier à cela ? Je vizs

mets des photos en exemple : 

merci 

 

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New Here ,
Aug 19, 2023 Aug 19, 2023

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What version of photoshop did you have? 25? Or 24.7? It's important, because with version 25, Photoshop just wouldn't run. @vaxo31768460agfz 

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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i have 25.0 now. 

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New Here ,
Aug 19, 2023 Aug 19, 2023

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I don't understand how you did it, because I just can't open photoshop, I get a preview screen, there are no inscriptions like "Brushes update" and so on, and in the end it just closes and gives an error.I'm surprised that you were able to open photoshop on version 25 at all. @vaxo31768460agfz 

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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maybe you have some other error. after this photoshop was closing and i was getting message "an unrecoverable problem has occurred. photoshop will now exit"

vaxo31768460agfz_0-1692476620683.pngexpand image

 

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