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P: Photoshop Beta Startup Error (0xc0000142)

Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Unbenannt.jpg.

 

The program starts with an error message and then shuts down.

Bug Fixed Locked
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Desktop-Windows

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correct answers 1 Correct answer

Adobe Employee , May 22, 2024 May 22, 2024

Thank you all for letting us know that the recent update fixed this for you. IF you still have the error 142 AND have the latest Ps beta installed, 25.10, please start a new thread so the team can investigate what might be happening for your system.

 

Thanks,

Cory - Photoshop Product Manager

Status Fixed

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341 Comments
Community Beginner ,
May 03, 2024 May 03, 2024

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@reimundl1594886 
Well, I got the error with an I7, 16GB memory.
Maybe it's something else ... GPU ?  I'm using a NVidia Geforce GTX980
It's guessing, I'm affraid. Only the software developpers know what is different between the versions.

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Community Beginner ,
May 03, 2024 May 03, 2024

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Hard to say, on my laptop 16 GB and i7 without graphics card the 25.09 update works very well.

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Explorer ,
May 03, 2024 May 03, 2024

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Com certeza eles estão recebendo enchorrada de reports sobre esse problema. Acredito que eles vao corregir isso logo,

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Explorer ,
May 03, 2024 May 03, 2024

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@SergioAndrade sim mas o engraçado é que aparentemente eles estão meio que coloando restrição em processadores mais antigos... Assim como outros app da adobe, ou seja seremos obrigadoa a atualizar o hardware para poder usar.

 

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Explorer ,
May 03, 2024 May 03, 2024

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Eles não estão agindo de forma honesta neste caso. Porque aqui no meu Creative Cloud diz ele funcionar no meu sistema. Então eles deveriam avisar que não é compativel e indicar a partir de qual placa e processador isso deveria funcionar.
Aguardemos uma posição 

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Community Beginner ,
May 03, 2024 May 03, 2024

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Troquei minha placa de vídeo há pouco tempo, mas os processadores são i5 , não tão novos, mas com muito bom funcionamento

 

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Explorer ,
May 03, 2024 May 03, 2024

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@SergioAndrade Sim... mas eles podem alegar que o "BETA" é pra isso.. que o que nós pagamos é  o photoshop oficial e esse sim está funcionando normalmente... mas vamos ver tomara que arrumem

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Explorer ,
May 03, 2024 May 03, 2024

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Consegue me informar modelo de sua placa de video e geração do i5?

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Explorer ,
May 03, 2024 May 03, 2024

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@Ronalmeida Parece que é justamente com os processadores  o problema... qual é o seu? 

 

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Explorer ,
May 03, 2024 May 03, 2024

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O meu é i5 de 3ª geracao

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Community Beginner ,
May 03, 2024 May 03, 2024

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O meu é esse: Intel(R) Core(TM) i5-3550 CPU @ 3.30GHz 3.30 GHz

 

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Explorer ,
May 03, 2024 May 03, 2024

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o meu é Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz 3.40 GHz

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Explorer ,
May 03, 2024 May 03, 2024

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Então o problema é Placa de video com certeza

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Community Beginner ,
May 03, 2024 May 03, 2024

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Não acredito, porque troquei recentemente para uma Geforce GTX 1660 Ti. Agora, tenho uma placa mãe on board ASUS 8Gb

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New Here ,
May 03, 2024 May 03, 2024

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I have the same problem.
At first it worked very well and two days later it stoped working, so it's not a compatibility issue.
I hope they fix it very soon 'cause I was loving the new generative fill.

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New Here ,
May 03, 2024 May 03, 2024

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Stesso problema con il nuovo aggiormanento Beta  versione 25.9. L'applicazione non si apre e mi da codice errore  (0x0000142) . Sono tornato alla versione 25.8. 

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New Here ,
May 03, 2024 May 03, 2024

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Community Expert ,
May 03, 2024 May 03, 2024

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As I wrote in my former post we need more informations about your system. Without this information we can't help.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Explorer ,
May 03, 2024 May 03, 2024

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@AxelMatt 

Are you following the forum now in 2024? Everyone has the same problem in the bugs section and still no solution

Is ADobe throttling older hardware without notice?

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Explorer ,
May 03, 2024 May 03, 2024

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Aconteceu mesma coisa comigo. Do nada ele começou com o erro. Mas funcionou aqui de boa. Então espero que volte

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New Here ,
May 03, 2024 May 03, 2024

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Ich habe das gleiche Problem. Die neue Photoshop Beta-Version 25.9 öffnet sich nicht über Lightroom und auch nicht, wenn ich sie direkt öffnen will. Nach Installation der vorherigen Versione 25.8 funktioniert es wieder. 

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New Here ,
May 03, 2024 May 03, 2024

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I have the exact same issue. I had ver 25.9 installed and it worked fine for several days, even generating images. Used it in the morning and later the same day it refuses to open. 

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New Here ,
May 03, 2024 May 03, 2024

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I am having the same issue running the latest Photoshop Beta as of May 3,2024 version 25.9.

 

CPU is Intel i7-3770k which supports SSE 2-4.2. Graphics GForce  GTX 1660 Ti

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Explorer ,
May 03, 2024 May 03, 2024

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@CShubert    any return?  4 days  in the bug

 

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Community Expert ,
May 04, 2024 May 04, 2024

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quote

....Everyone has the same problem in the bugs section and still no solution


By @AlexDSBR

 

This isn't correct. Many user are working with Photoshop Beta without bigger issues. It is in the nature of things that error messages and problems can occur with beta versions. That's what the beta phase of the corresponding programs is for.

 

Here you'll find the recent system requirements for Photoshop: Photoshop system requirements (adobe.com)

Once again: As I say before without any informations about your system we and Adobe can't say anything.

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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