P: PS Beta causing Major Problems

Report · Oct 31, 2022

Hi

I installed the PS Beta to look at the new Live gradient. After having a look I decided to uninstall as it seemed to conflict with PS 24 which sometimes did not open.

After I uninstalled the Beta version, via CC Desktop, LRC no longer seems to recognise PS and the edit in PS option is greyed out. I now find that I cannot open the latest version (24) of PS at all.

I'm guessing that uninstalling PS and reinstalling might help but I have so many plugins, actions etc. that I'm worried what will happen to those if I do that.

I've also installed PS 23.5.2 in the hope that would help but that does not open either.

The upshot is that PS Beta has caused so significant problems and I have effectively lost the use of PS.

Hope someone can shed some light on this.

regards

Report · Oct 31, 2022

Reinstalling would be your best bet. Not really sure if there is a good way to handle all your plugins, but often, when changes are made to an existing version of PS, they don't get removed, when PS is removed. So maybe they will not have to be reinstalled, but I'm not sure of that.

Report · Nov 01, 2022

Hi

I have spent time on this and have made some progress. However a fundemental problem remains.

To summarise this is what I have done.

> installed PS23.5.2 via CC app . This worked and retained all plugins/actions etc.

> uninstalled PS 24 via CC app.

> rebooted the PC . I'm on W10 by the way.

> opened LRc. I could right click on an image in grid and do the "edit in PS" operation as normal.

> closed everything down.

> installed PS24 via CC app. All was well, including retention of plugins etc, and Lightroom now sees PS24 and I could do the normal "right click/edit in" operation and work on the image in PS24.

> this is where the latest problem occurs. If I save the image and close PS24 I cannot then reopen PS24. Restarting the whole PC resolves. However, further investigation via Task Manager shows a PS task sitting either on it's own or sometimes under LRc which is holding 1.5GB to 2.5GB of RAM. Killing this task enables normal operation again so that is a workaround albeit not a great one. The obvious conclusion is that it is this left over task which is preventing opening of PS and the OS sees that it is already running.

> I have even uninstalled PS24 again and prefixed all left over Adobe Phtotoshop 2023 folders, under program files and users, with OLD to see if that had any effect after reinstalling PS24. The problem remains.

So my looking at the new Live gradient and gaussian blur in PS Beta have left me with an ongoing problem. At the moment I do not know the best way forward with this as the obvious tactic of uninstalling/installing did not clear the problem. Perhaps PS beta has left something behind after uninstalling but I'm nervous about delving further in case I make things worse.

Any ideas gratefully received.

cheers

Martin

Report · Nov 01, 2022

Maybe using Creative Cloud Cleaner will help.

https://www.google.com/url?sa=t&source=web&rct=j&url=https://helpx.adobe.com/creative-cloud/kb/cc-cl...

Report · Nov 01, 2022

Hi @Grumpy Hec sorry to hear this.

Try resetting Prefs for the Beta:

/Users/yoourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

Cory

Report · Nov 03, 2022

First off, many thynaks for the engagement of both Chuck and Cory on this. Unfortunately I am rather short on time to really concentrate on this at the moment so I'm dipping in and out without having the time to follow some of the suggestions so far with the care they will need. Therefore I'm trying things I can do inbetwwen other tasks.

However, it is not all negataive as I have formed up a few symptoms which you guys may find informative.

> If I reinstall PS Beta and then uninstall LR cannot restablish contact with PS v24 unless I uninstall and then reinstall PS v24. It will default to the previous version (23.5.2) even when V24 is present.

> Irrespective of which PS version ( 24/23.5.2/Beta) I run, a task is always left running, viewable in Task Manager, on closing the programme. No error messages are shown although I have not looked for log files. Killing the task via task manager restores normal working until closing PS again when the same thing happens. I therefore do have a workaround but it is clearly not ideal.

This prompts me to wonder, in my ignorance, if the problem is in fact with task handling and if infact it is CC Desktoop which may hold the key. Do you think unistalling CC Desktop and then reinstalling would help. I have found a procedure from yourselves ( https://helpx.adobe.com/uk/creative-cloud/help/uninstall-creative-cloud-desktop-app.html ) on how to do this but also recognise that it is not a reccomended action.

Other than that I will need to put some time aside somehow to follow through your suggestions so far and giving them the attention I'm sure they will need.

Thanks for your help thus far

Martin

Report · Nov 03, 2022

I can see why LR may not recognize the beta version, as when you install it, it most likely just looks for PS in its normal folder. Beta has it's own folder, so LR doesn't look for it. When you install beta, it let's LR know to use it.

Report · Nov 03, 2022

@Grumpy Hec In the near term, here's a workaround plugin that could help this situation: https://helpx.adobe.com/lightroom-classic/kb/edit-in-command-opens-copy-of-photoshop-from-back-up-dr...

Give that plugin a try and let us know if it resolves your woes!

In the longer term, the teams are working on a solution to not need to rely on additional installations of this plugin. Stay tuned!

Regards,

Pete

Report · Nov 07, 2022

Hi Cory

Rather belatedly here is the sysinfo stuff

Adobe Photoshop Version: 24.0.0 20221013.r.59 3a3d761 x64
Number of Launches: 584
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2193
System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4200 MHz
Built-in memory: 49111 MB
Free memory: 31492 MB
Memory available to Photoshop: 38264 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.2
SAM SDK Version: 2.0.0-main.1415
ACP.local Status:
- SDK Version: 2.7.1.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.17.9.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.91.3
Content Credential Helper Version: 0.4.12
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1050 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,213 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=366072071 -comment=Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64

[486 ms]
Start sniffer 2022-11-07 14:50:49
# Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=366072071 -comment=Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64

{44 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050 Ti index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1050 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,213 MB
VRAM: 4,213 MB
Dedicated System RAM: 0 MB
Shared System RAM: 25,748 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-03-17 000000.000000-000
Driver age: 8 months
Driver version: 30.0.15.1215
Supports UMA: UNSUPPORTED
D3D-ID: 7298
End platform native
{180 ms}

{180 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,213 MB
VRAM: 4,213 MB
Dedicated System RAM: 0 MB
Shared System RAM: 25,748 MB
API version: 2.1 (2.1.2 NVIDIA 512.15)
Device version: 2.1 (2.1.2 NVIDIA 512.15)
Vendor name: NVIDIA
Driver date: 2022-03-17 000000.000000-000
Driver age: 8 months
Driver version: 30.0.15.1215
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{271 ms}

{271 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1050 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 93 GB / s
Compute score: 847.521
Device name string: NVIDIA GeForce GTX 1050 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{409 ms}

Exit code kExitNormal
End sniffer 2022-11-07 14:50:49
[kStatusNormal, kExitNormal]

[486 ms]
Finish RunAllAPIs

[3469 ms]
Start GetSnifferResult

[3469 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 91190708711670047723
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\marti\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 465.7G, 148.8G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/08/31-09:19:54 79.6dc3128 79.6dc3128
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.d8ca6a0 79.d8ca6a0
AdobeXMP.dll Adobe XMP Core 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPFiles.dll Adobe XMP Files 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPScript.dll Adobe XMP Script 2022/08/16-18:02:43 79.171c27f 79.171c27f
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/08/19-19:10:17 79.d7ba922 79.d7ba922
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AXE8SharedExpat.dll AXE8SharedExpat 2022/08/17-05:51:28 79.43e459d 79.43e459d
AXEDOMCore.dll AXEDOMCore 2022/08/17-05:51:28 79.43e459d 79.43e459d
BIB.dll BIB 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
BIBUtils.dll BIBUtils 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.3.3-1-7e78828
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/08/17-19:10:18 79.7f05fe0 79.7f05fe0
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/08/18-19:08:03 79.4e4cf9b 79.4e4cf9b
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.0
PSViews.dll Adobe Photoshop 2023 24.0
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.f6f03b6 79.f6f03b6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.3.3-1-7e78828
UPIC 2.5.0

Required plugins:

Accented Edges 24.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.0 - from the file “Adaptive Wide Angle.8bf”
ALCE 3.0 15.0 - from the file “CC-Extensions ALCE 3.8bf”
Angled Strokes 24.0 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.8bf”
ApplyImageDataFilterBeta NO VERSION - from the file “GigapixelAIBetaApply.8bf”
Average 24.0 - from the file “Average.8bf”
Bas Relief 24.0 - from the file “Filter Gallery.8bf”
BMP 24.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.0 - from the file “Filter Gallery.8bf”
Charcoal 24.0 - from the file “Filter Gallery.8bf”
Chrome 24.0 - from the file “Filter Gallery.8bf”
Cineon 24.0 - from the file “Cineon.8bi”
Clouds 24.0 - from the file “Clouds.8bf”
Color Halftone 24.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.0 - from the file “Filter Gallery.8bf”
Conté Crayon 24.0 - from the file “Filter Gallery.8bf”
Craquelure 24.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.0 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.0 - from the file “Filter Gallery.8bf”
Crystallize 24.0 - from the file “Standard MultiPlugin.8bf”
Cutout 24.0 - from the file “Filter Gallery.8bf”
Dark Strokes 24.0 - from the file “Filter Gallery.8bf”
De-Interlace 24.0 - from the file “Standard MultiPlugin.8bf”
Dicom 24.0 - from the file “Dicom.8bi”
Difference Clouds 24.0 - from the file “Clouds.8bf”
Diffuse Glow 24.0 - from the file “Filter Gallery.8bf”
Displace 24.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.0 - from the file “Filter Gallery.8bf”
Entropy 24.0 - from the file “statistics.8ba”
Export Color Lookup Tables 24.0 - from the file “Export3DLUT.8be”
Extrude 24.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.0 - from the file “FastCore.8bx”
Fibers 24.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.0 - from the file “Filter Gallery.8bf”
Filter Gallery 24.0 - from the file “Filter Gallery.8bf”
Fixel Contrastica 3.0.002 18.0 - from the file “Fixel Contrastica 3.8bf”
Fixel Detailizer 3.0.003 18.0 - from the file “Fixel Detailizer 3.8bf”
Fresco 24.0 - from the file “Filter Gallery.8bf”
GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.8bf”
GatherImageDataFilterBeta NO VERSION - from the file “GigapixelAIBetaGather.8bf”
Glass 24.0 - from the file “Filter Gallery.8bf”
Glowing Edges 24.0 - from the file “Filter Gallery.8bf”
Grain 24.0 - from the file “Filter Gallery.8bf”
Graphic Pen 24.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.0 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.0 - from the file “Standard MultiPlugin.8bf”
IGES 24.0 - from the file “U3D.8bi”
Ink Outlines 24.0 - from the file “Filter Gallery.8bf”
JPEG 2000 24.0 - from the file “JPEG2000.8bi”
Kurtosis 24.0 - from the file “statistics.8ba”
Lens Blur 24.0 - from the file “Lens Blur.8bf”
Lens Correction 24.0 - from the file “Lens Correction.8bf”
Lens Flare 24.0 - from the file “Standard MultiPlugin.8bf”
Liquify 24.0 - from the file “Liquify.8bf”
Lumi32 1.0.000 18.0 - from the file “Jimmy McIntyre Lumi32 1.8bf”
Matlab Operation 24.0 - from the file “ChannelPort.8bf”
Maximum 24.0 - from the file “statistics.8ba”
Mean 24.0 - from the file “statistics.8ba”
Measurement Core 24.0 - from the file “MeasurementCore.8me”
Median 24.0 - from the file “statistics.8ba”
Mezzotint 24.0 - from the file “Standard MultiPlugin.8bf”
Minimum 24.0 - from the file “statistics.8ba”
MMXCore Routines 24.0 - from the file “MMXCore.8bx”
Mosaic Tiles 24.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.0 - from the file “MultiProcessor Support.8bx”
NBP ColourmapX 1.1.000 18.0 - from the file “Fixel Color Analyzer 1.8bf”
Neon Glow 24.0 - from the file “Filter Gallery.8bf”
Note Paper 24.0 - from the file “Filter Gallery.8bf”
NTSC Colors 24.0 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.0 - from the file “Filter Gallery.8bf”
OpenEXR 24.0 - from the file “Standard MultiPlugin.8bf”
Optics 2022 NO VERSION - from the file “Optics.8bf”
Paint Daubs 24.0 - from the file “Filter Gallery.8bf”
Palette Knife 24.0 - from the file “Filter Gallery.8bf”
Patchwork 24.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.0 - from the file “Standard MultiPlugin.8bf”
PCX 24.0 - from the file “PCX.8bi”
Photocopy 24.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.0 - from the file “ChannelPort.8bf”
Pinch 24.0 - from the file “Standard MultiPlugin.8bf”
Pixar 24.0 - from the file “Pixar.8bi”
Plaster 24.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.0 - from the file “Filter Gallery.8bf”
Pointillize 24.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.0 - from the file “PBM.8bi”
Poster Edges 24.0 - from the file “Filter Gallery.8bf”
PRC 24.0 - from the file “U3D.8bi”
Radial Blur 24.0 - from the file “Standard MultiPlugin.8bf”
Radiance 24.0 - from the file “Radiance.8bi”
Range 24.0 - from the file “statistics.8ba”
Render Color Lookup Grid 24.0 - from the file “Export3DLUT.8be”
Reticulation 24.0 - from the file “Filter Gallery.8bf”
Ripple 24.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.0 - from the file “Filter Gallery.8bf”
Save for Web 24.0 - from the file “Save for Web.8be”
ScriptingSupport 24.0 - from the file “ScriptingSupport.8li”
Shear 24.0 - from the file “Standard MultiPlugin.8bf”
Skewness 24.0 - from the file “statistics.8ba”
Smart Blur 24.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.0 - from the file “Filter Gallery.8bf”
Solarize 24.0 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.0 - from the file “Filter Gallery.8bf”
Spherize 24.0 - from the file “Standard MultiPlugin.8bf”
Sponge 24.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.0 - from the file “Filter Gallery.8bf”
Stained Glass 24.0 - from the file “Filter Gallery.8bf”
Stamp 24.0 - from the file “Filter Gallery.8bf”
Standard Deviation 24.0 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.0 - from the file “Filter Gallery.8bf”
Summation 24.0 - from the file “statistics.8ba”
Targa 24.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.0 - from the file “Filter Gallery.8bf”
Tiles 24.0 - from the file “Standard MultiPlugin.8bf”
Topaz Adjust AI 18.0 - from the file “tltopazadjustaips_x64.8bf”
Topaz B&W Effects 2 10.0 - from the file “tlbw2ps_x64.8bf”
Topaz Clarity 10.0 - from the file “tlclarityps_x64.8bf”
Topaz Clean 3 10.0 - from the file “tlclean3ps_x64.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Detail 3 10.0 - from the file “tldetail3ps_x64.8bf”
Topaz Gigapixel AI Beta NO VERSION - from the file “GigapixelAIBetaAutomation.8li”
Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.8li”
Topaz Lens Effects 10.0 - from the file “tllenseffectsps_x64.8bf”
Topaz Mask AI 18.0 - from the file “tltopazmaskaips_x64.8bf”
Topaz Mask AI Automation 10.0 - from the file “MaskAIAutomation.8li”
Topaz Mask AI Beta Automation 10.0 - from the file “MaskAIAutomationBETA.8li”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Topaz Studio 2 18.0 - from the file “tltopazstudio2ps_x64.8bf”
Torn Edges 24.0 - from the file “Filter Gallery.8bf”
Twirl 24.0 - from the file “Standard MultiPlugin.8bf”
U3D 24.0 - from the file “U3D.8bi”
Underpainting 24.0 - from the file “Filter Gallery.8bf”
Vanishing Point 24.0 - from the file “VanishingPoint.8bf”
Variance 24.0 - from the file “statistics.8ba”
Water Paper 24.0 - from the file “Filter Gallery.8bf”
Watercolor 24.0 - from the file “Filter Gallery.8bf”
Wave 24.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.0 - from the file “WIASupport.8li”
Wind 24.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.0 - from the file “WBMP.8bi”
ZigZag 24.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\TopazPhotoAI.8bf”

Duplicate and Disabled plugins:

Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.0.0.31 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.0.0\"
CDO: 1.127.1
CmdN: 1.14.4
CDP: 1.151.0
Projects: 1.4.8
Loaded at: 112 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.32.22.0 - from the file "Required Folder"
Loaded at: 6627 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.2.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 25.5.1.0 - from the file "Required Folder"
Loaded at: 6627 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.19.4.0 - from the file "Required Folder"
Share Panel (Loaded) 1.0.5.0 - from the file "Required Folder"
Loaded at: 113 ms - launch time impact: 0 ms
TK Combo V8 beta (Prepared) 1.0.0.0 - from the file "Plugin Market Place"
TK Cx V8 beta (Prepared) 1.0.0.0 - from the file "Plugin Market Place"
TK MultiMask V8 beta (Prepared) 1.0.0.0 - from the file "Plugin Market Place"
Gradiate (Prepared) 1.0.1.0 - from the file "Plugin Market Place"
Raya Pro 6 (Prepared) 1.1.5.0 - from the file "Plugin Market Place"
Raya Pro 6 (Prepared) 1.5.0.0 - from the file "Plugin Market Place"
TK8 Combo (Prepared) 1.2.2.0 - from the file "Plugin Market Place"
TK8 Cx (Loaded) 1.2.2.0 - from the file "Plugin Market Place"
Loaded at: 5278 ms - launch time impact: 0 ms
TK8 Multi-Mask (Loaded) 1.2.2.0 - from the file "Plugin Market Place"
Loaded at: 5391 ms - launch time impact: 0 ms
TK8 My Actions (Loaded) 1.2.3.0 - from the file "Plugin Market Place"
Loaded at: 5972 ms - launch time impact: 0 ms
Color Designer (Prepared) 1.0.3.0 - from the file "Plugin Market Place"
CC Libraries Panel (Prepared) 3.21.13.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.15.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
Loaded at: 6628 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5912 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5913 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.10.0.41 - from the file "Required Folder"
Loaded at: 6629 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.14.7.0 - from the file "Required Folder"

Extensions:

PPW Tools 4 4.0.9 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.cromaline.PPWtools\index.html”
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”
RP5 RGB Masks 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 RGB\index.html”
TK7 Combo 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.combovseven\index.html”
com.nbp.ultrasharp1.settings 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.nbp.ultrasharp1\index-settings.html”
PPW Colors Help 1.1.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.cromaline.PPW-Colors\index.html”
ALCE 3 3.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.ccextensions.alce3\index.html”
Fixel Contrastica 3 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.fixelalgorithms.contrastica3\index.html”
Adobe Paper Texture Pro 3.1.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.AdobePaperTexturePro\index.html”
RP5 InstaMask 4 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 InstaMask\index.html”
Favorite Filters 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.favorite.filters\index.html”
RP5 Dodge And Burn 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Dodge and Burn\index.html”
RP5 Quick Blending 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Quick Blending\index.html”
PPW Documentation 4.0.8 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.cromaline.PPW-Documentation\index.html”
RealLookLongShadow 1.2.0 - from the file “C:\Users\marti\AppData\Roaming\Adobe\CEP\extensions\com.YanovDI.RealLookLongShadow.1.2\index.html”
TK7 Cx 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.cxvseven\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”
com.fixelalgorithms.detailizer3.settings 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.fixelalgorithms.detailizer3\index-settings.html”
Fixel Recolor 1 1.5.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.fixelalgorithms.recolor1\index.html”
Align & Distribute 2.3.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\AlignDistribute\index.html”
RP5 Actions And Filters 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Filters and Finish\index.html”
RP5 Precision Masks 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Precision\index.html”
TK7 RapidMask 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.rmvseven\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
DODGE AND BURN 2.0 2.0.4 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.thinkingpixels.dodgeandburn2\index.html”
NBP Ultrasharp 1 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.nbp.ultrasharp1\index.html”
RP5 Colour Centre 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Colour Centre\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”
Fixel Detailizer 3 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.fixelalgorithms.detailizer3\index.html”
TK7 Batch 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.batchvseven\index.html”
RP5 Raya Pro 5 HUB 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Raya 5 Hub\index.html”
Lumi32 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.jimmymcintyre.lumi321\index.html”
com.fixelalgorithms.contrastica3.settings 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.fixelalgorithms.contrastica3\index-settings.html”
TK7 Go 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.govseven\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

Installed TWAIN devices: NONE

I'm now going to look at the ideas around CC Desktop cleanup and/or uninstalling the installing CC Desktop using the process detailed elsewhere on the Adobe support area ( https://helpx.adobe.com/uk/creative-cloud/help/uninstall-creative-cloud-desktop-app.html ).

cheers

Martin

Report · Nov 07, 2022

Hi

I have just run the CC Uninstall process and reinstalled CC to see if that resolved the problem of the left over PS process.

Sadly the problem remains. To recap the problem is that whenever I run PS since installing PS Beta, which is now removed by the way, and then close it, a task is left running which prevents reopening PS. I have to end the task via Windows task manager which then enables opening PS in the normal way. I have a DMP file if you think that would be helpful but it is rather large ( approx. 6,000,000 KB ) so some form of transfer application would have to be used .

Looking at the leftover task it shows no disk activity or CPU. It does hold RAM however with the amount varying each time but ranging from 1.5GB up to a max I have seen of 4GB. It does, therefore, appear to be behaving like a memory leak. As I have 48GB of RAM there is always a large amount of memory freely availables so it does not seem to be a problem of insufficient RAM.

I have no idea of how to proceed from here. The only thing I have not yet tried is to run the CC cleanup process but I thought I'd report back with an update before going down that route.

cheers

Martin

Report · Nov 07, 2022

Thanks for the update @Grumpy Hec, the team is aware of this and working on a fix.

Appreciate your updates and info.

Thank you,

Cory

Report · Nov 07, 2022

Thanks Cory

Report · Nov 07, 2022

Hi @Grumpy Hec,

Curious if you had a chance to try installing and using the plugin I posted about above?

That might resolve this for you in the near term as the team works on another solution.

Let us know.

Regards,

PG

Report · Nov 07, 2022

Hi Pete

I hadn't but I have now and it does point to PS2023. I had fixed that but uninstalling PS2023 and then reinstalling but this is clearly more elegant.

cheers

Martin

Report · Nov 12, 2022

Hi Cory

Any updates on a fix for my "left over task" problem. I have deliberately not fiddled anymore lest I make things worse so I am in your hands at the moment.

cheers

Martin

Report · Nov 14, 2022

Nothing yet @Grumpy Hec the team is still trying to get to the root of this issue.

Thank you for your patience,

Cory

Report · Nov 15, 2022

Thanks Cory. Appreciate that the team is aware and investigating. If you need me to do anything to create, say, log or dump files I'm happy to assist in whatever way I can.

cheers

Martin

Report · Nov 30, 2022

Hi

I thought that I would give an update on this problem as it has changed since PS24.0.1.

If I now open PS directly ( i.e. not via LRc) I see the expected behaviour and can close/open PS as many times as I like with no problems and without needing to remove tasks in Windows Task Manager.
However, if I open PS from within LRc via "edit in" and then close PS I see a variation on the original problem. Specifically I can not reopen PS, either via LRc or directly, as it simply will not open. The difference is that there is no visible task in Task Manager which I can delete. In this case the only way to resolve the problem is to restart the PC which is clearly far from ideal.

Clearly, the best way around this is to leave PS open which is fine most of the time but not always and should not be required.

Not sure if this is a useful addition towarsd a solution but it is important as the behaviour has changed.

regards

Martin

Report · Dec 06, 2022

A further update since the installation of 24.0.1.

After using for some time I have not seen any issues of the sort I had experienced previously, including the situation where I had to restart my PC.

So, at the moment at least, it seems that my problems are resolved. It would have been good to have known precisely what the problem and solutuion was but I'm not complaiaing as, assumming I do not see a reoccurence, all is well.

Many thanks for the responses.

regards

Martin

Adobe Community

P: PS Beta causing Major Problems

1 Correct answer

1 Pinned Reply

Launch BETA Photoshop While Pressing The Keyboard Shortcut