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11

After using Generative Fill, my photoshop crashes

New Here ,
May 29, 2023 May 29, 2023

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Hello everyone, after I use Generative Fill, my PS crashes whenever I select another layer or use any other tool really, such as the type tool.

 

I tried all the options in the Adobe support page '' Troubleshoot crash or freeze in Photoshop ''  but with no luck. 

It is worth noting that I don't crash or have any issues in my regular use of Photoshop, the crashes only happen after using Generative Fill.

 

Currently running the latest version of Photoshop, latest Windows 10 version.

 

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New Here ,
May 29, 2023 May 29, 2023

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I realize now that I should post my specs, here they are:

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i5-12400F
RAM
16.0GB
Graphics
GeForce RTX 3060 Ti

 

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New Here ,
May 30, 2023 May 30, 2023

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same exact problem 😞

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Community Expert ,
May 30, 2023 May 30, 2023

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Hi @Alenholfree301307590hiv how much free HD space do you have?

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New Here ,
May 31, 2023 May 31, 2023

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Same problem here

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New Here ,
May 31, 2023 May 31, 2023

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Same problem here, crashes as soon as I try to do anything(even just a click) after doing a Generative Fill

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New Here ,
May 31, 2023 May 31, 2023

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I also have the same issue

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Community Beginner ,
Jun 02, 2023 Jun 02, 2023

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found any solution to this issue?

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Community Beginner ,
Jun 02, 2023 Jun 02, 2023

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Same problem. Any solutions or workarounds?

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New Here ,
Jun 02, 2023 Jun 02, 2023

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same here... 

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New Here ,
Jun 02, 2023 Jun 02, 2023

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I experienced the same issue, and tried several scenarios (images, resolutions, selection formats, color spaces, etc).

The conclusion was that it only crashed if I left the description blank.
But yeah we want to get the fill effect it is being so used for, so I just typed “fill” (without the “”) and got pretty good results without crashing.

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New Here ,
Jun 02, 2023 Jun 02, 2023

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I've tried it, in this way it will not crash anymore but the results are not comparable with leaving it blank, we hope to get a fix anytime soon.

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New Here ,
Jun 02, 2023 Jun 02, 2023

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I Just tried, instead of writing "fill" just type "." in this way you will have the exact same results as leaving it empty.

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New Here ,
Jun 06, 2023 Jun 06, 2023

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Using "." on text prompt worked for me.

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New Here ,
Jun 06, 2023 Jun 06, 2023

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You can use Alt+0160 (" ") to better results than a "."  It worked to remove objetcts.

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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Hi all! Download the latest beta and see if this solves this. You may have to uninstall the beta first to see the new version available.
Adobe Photoshop Version: 24.6.0 20230603.m.2196 77b00e0 x64 

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New Here ,
Jun 07, 2023 Jun 07, 2023

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You need to type something in the prompt text box. Because if you generate with inputting any text, the App will Crash. If you want to fill with your current background just type in the box "Fill Background".

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Community Expert ,
Jun 07, 2023 Jun 07, 2023

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Hi @Pseudocoder09 the latest version may help resolve this - 24.6.0 20230603.m.2196 77b00e0 x64 

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New Here ,
Jun 18, 2023 Jun 18, 2023

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It didn't worked

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Adobe Employee ,
Jun 19, 2023 Jun 19, 2023

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Hi @Alenholfree301307590hiv 

 

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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New Here ,
Jun 30, 2023 Jun 30, 2023

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Same here with Beta and Generative fill, been happening since last update.

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New Here ,
Jul 07, 2023 Jul 07, 2023

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Yes it worked for me i also tried typing "Remove the (pole)" in my case it was a pole, and it actually did remove with similar results as leaving it empty

 

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Explorer ,
Dec 13, 2023 Dec 13, 2023

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LATEST

I don't get any crashreport.
the progressbar of the generative fill gets stuck on the last 10%, 
then the whole system is slowing down, photoshop isn't responding.
then waiting for another 5 seconds, and PS is disappearing.

No crashreport. When reopening, PS starts with the recovery file.
Last PS Version never Crashed on anything.


Current:
Win 11 Pro 22H2
PS 25.2.0

AMD Ryzen 9 5900X 12-Core
128 GB
3 x RTX3080Ti

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