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Aviso de que el dispositivo no tiene suficientes núcleos de CPU

New Here ,
Sep 15, 2023 Sep 15, 2023

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Cuando intento abrir un archivo en i-Cloud con Photoshop (Beta) me aparece un aviso de que la CPU no dispone de suficientes núcleos para abrir o editar el archivo y que sólo puedo ver o comentarlo. Esto es inexacto por que tanto la CPU como la GPU disponen de potencia suficiente

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Adobe Employee ,
Sep 15, 2023 Sep 15, 2023

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Hi @moi salmor 

Please make sure there are no issues:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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Community Expert ,
Sep 15, 2023 Sep 15, 2023

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Hi @moi salmor try moving the file from iCloud to your local HD and open again.

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New Here ,
Sep 20, 2023 Sep 20, 2023

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Tampoco funciona descargando el documento al hd. Es la aplicación web de Ps
porque en la aplicación de escritorio funciona correctamente
Enviado desde Outlook para iOS<>

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Adobe Employee ,
Sep 20, 2023 Sep 20, 2023

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Ok @moi salmor, you are taking about Ps for web? Sorry we didn't catch that before, you selected Desktop as the Topic.... we have updated it now to Web.

 

  • Have you checked if you’re in incognito? Ps Web does not run in incognito.
  • Have you toggled this Chrome settings switch?
    chrome://settings/cookies -
    Set "Clear cookies and site-data when you close all windows to the ON position. 
    Open Ps Web,
    Create a new file.
  • Have you tried in Microsoft Edge?
  • Have you checked the requirements to make sure you computer is up to date?
  • https://helpx.adobe.com/photoshop/system-requirements-web.html

 

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