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Beta upgrade today crashing

Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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Just upgraded Beta v25.0 today and it keeps crashing before being able to load the photo. The first few times I saw a segmentation fault (SIGSEGV), but now it's silently crashing. 

Prior to upgrading today, things were fine. Anyone else seeing this?

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Desktop-macOS

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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Tried downgrading to v24.7.0 but it now says something like this feature requires the latest version. Seems like I'm locked out of the generative features now.

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New Here ,
Aug 20, 2023 Aug 20, 2023

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Same here although mine crashes when opening files from Lightroom.

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Community Beginner ,
Aug 20, 2023 Aug 20, 2023

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Same here.

After a downgrade, the AI generative features yield error messages

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Community Beginner ,
Aug 20, 2023 Aug 20, 2023

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Resetting preferences solved the problem for me.

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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Spoke too soon. Even though resetting prefs worked for a day, today I'm back to the same problem. Any idea when this would be fixed?

 

Process: Adobe Photoshop 2024 [79198]
Path: /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/Adobe Photoshop 2024
Identifier: com.adobe.Photoshop
Version: 25.0.0 (25.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-08-21 17:46:17.0752 -0700
OS Version: macOS 13.4.1 (22F770820d)
Report Version: 12
Bridge OS Version: 7.5 (20P5060)
Anonymous UUID: 35B9C387-A66A-121E-2724-8B6C4E008935


Time Awake Since Boot: 1200000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Main Thread 25.0.0 20230817.m.2290 15dfc21 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: UNKNOWN_0xD at 0x0000000000000000
Exception Codes: 0x000000000000000d, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [79198]

VM Region Info: 0 is not in any region. Bytes before following region: 4480090112
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 10b08c000-112b60000 [122.8M] r-x/r-x SM=COW ...hotoshop 2024

Thread 0 Crashed:: Main Thread 25.0.0 20230817.m.2290 15dfc21 Dispatch queue: com.apple.main-thread
0 AdobeACE 0x114adcdc8 ACE_SetOption + 151279
1 AdobeACE 0x114b83e82 ACE_StringASCII + 58
2 AdobeACE 0x114b113c0 ACE_ProfileFromCode + 187317
3 Adobe Photoshop 2024 0x10f9e05b0 0x10b08c000 + 76891568
4 Adobe Photoshop 2024 0x10f9e06a4 0x10b08c000 + 76891812
5 Adobe Photoshop 2024 0x10f9fa3bc 0x10b08c000 + 76997564
6 Adobe Photoshop 2024 0x10f9fa1db 0x10b08c000 + 76997083
7 Adobe Photoshop 2024 0x10d7e5122 0x10b08c000 + 41259298
8 Adobe Photoshop 2024 0x10d7eaa55 0x10b08c000 + 41282133
9 Adobe Photoshop 2024 0x10d7e66d8 0x10b08c000 + 41264856
10 Adobe Photoshop 2024 0x10d9868f2 0x10b08c000 + 42969330
11 Adobe Photoshop 2024 0x10d9702f1 0x10b08c000 + 42877681
12 Adobe Photoshop 2024 0x10d9703ba 0x10b08c000 + 42877882
13 Adobe Photoshop 2024 0x10de6bb11 0x10b08c000 + 48102161
14 Adobe Photoshop 2024 0x10de6ab61 0x10b08c000 + 48098145
15 Adobe Photoshop 2024 0x10de69ee9 0x10b08c000 + 48094953
16 Adobe Photoshop 2024 0x10de6a597 0x10b08c000 + 48096663
17 Adobe Photoshop 2024 0x10e626ce1 0x10b08c000 + 56208609
18 Adobe Photoshop 2024 0x10e626ce1 0x10b08c000 + 56208609
19 Adobe Photoshop 2024 0x10e626ce1 0x10b08c000 + 56208609
20 Adobe Photoshop 2024 0x10e6347c3 0x10b08c000 + 56264643
21 Adobe Photoshop 2024 0x10e517947 0x10b08c000 + 55097671
22 Adobe Photoshop 2024 0x10e516bc4 0x10b08c000 + 55094212
23 Adobe Photoshop 2024 0x10e613c74 0x10b08c000 + 56130676
24 Adobe Photoshop 2024 0x10d3d37b5 0x10b08c000 + 36992949
25 Adobe Photoshop 2024 0x10e517947 0x10b08c000 + 55097671
26 Adobe Photoshop 2024 0x10e516bc4 0x10b08c000 + 55094212
27 Adobe Photoshop 2024 0x10e6109a5 0x10b08c000 + 56117669
28 Adobe Photoshop 2024 0x10d3d4351 0x10b08c000 + 36995921
29 Adobe Photoshop 2024 0x10d40ed0b 0x10b08c000 + 37235979
30 ScriptingSupport 0x197bd6998 PluginMain + 359067
31 ScriptingSupport 0x197b85f71 PluginMain + 28788
32 ScriptingSupport 0x197bdec10 PluginMain + 392467
33 ScriptingSupport 0x197c1b730 PluginMain + 641075
34 libAdobeExtendScript.dylib 0x114dacd0d ScScript::LiveObjectFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 403
35 libAdobeExtendScript.dylib 0x114dca7fc jsOpCall::run(jsRunner&, ScScript::ESVariant&) const + 778
36 libAdobeExtendScript.dylib 0x114dce407 jsOpLocalAssign::run(jsRunner&, ScScript::ESVariant&) const + 85
37 libAdobeExtendScript.dylib 0x114dd1960 jsOpStatements::run(jsRunner&, ScScript::ESVariant&) const + 140
38 libAdobeExtendScript.dylib 0x114dd2f8e jsOpTry::run(jsRunner&, ScScript::ESVariant&) const + 200
39 libAdobeExtendScript.dylib 0x114dd1960 jsOpStatements::run(jsRunner&, ScScript::ESVariant&) const + 140
40 libAdobeExtendScript.dylib 0x114dcc64e jsOpFunction::run(jsRunner&, ScScript::ESVariant&) const + 390
41 libAdobeExtendScript.dylib 0x114df1872 jsRunner::run(ScScript::ESVariant&) + 114
42 libAdobeExtendScript.dylib 0x114de2e80 jsFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 152
43 libAdobeExtendScript.dylib 0x114dca7fc jsOpCall::run(jsRunner&, ScScript::ESVariant&) const + 778
44 libAdobeExtendScript.dylib 0x114dd1960 jsOpStatements::run(jsRunner&, ScScript::ESVariant&) const + 140
45 libAdobeExtendScript.dylib 0x114dcc64e jsOpFunction::run(jsRunner&, ScScript::ESVariant&) const + 390
46 libAdobeExtendScript.dylib 0x114df1872 jsRunner::run(ScScript::ESVariant&) + 114
47 libAdobeExtendScript.dylib 0x114de2f4f jsFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 359
48 libAdobeExtendScript.dylib 0x114db8aaa ScScript::RealEngine::exec(int, ScScript::Object&, ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&, int) + 530
49 libAdobeExtendScript.dylib 0x114dba2e4 ScScript::RealEngine::eval(ScScript::Script&, ScCore::Variant*, int, int, ScCore::Variant const*) + 422
50 libAdobeExtendScript.dylib 0x114dba0c1 ScScript::RealEngine::eval(ScCore::String const&, ScCore::Variant*, int, int, ScCore::Variant const*, ScCore::String const*, int) + 189
51 libAdobeExtendScript.dylib 0x114de4240 jsGlobalClass::get(ScScript::Arguments&) + 1246
52 libAdobeExtendScript.dylib 0x114daab2d ScScript::DispatcherFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 323
53 libAdobeExtendScript.dylib 0x114dca7fc jsOpCall::run(jsRunner&, ScScript::ESVariant&) const + 778
54 libAdobeExtendScript.dylib 0x114dd030a jsOpReturn::run(jsRunner&, ScScript::ESVariant&) const + 110
55 libAdobeExtendScript.dylib 0x114dd1960 jsOpStatements::run(jsRunner&, ScScript::ESVariant&) const + 140
56 libAdobeExtendScript.dylib 0x114dcc64e jsOpFunction::run(jsRunner&, ScScript::ESVariant&) const + 390
57 libAdobeExtendScript.dylib 0x114df1872 jsRunner::run(ScScript::ESVariant&) + 114
58 libAdobeExtendScript.dylib 0x114de2e80 jsFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 152
59 libAdobeExtendScript.dylib 0x114db8aaa ScScript::RealEngine::exec(int, ScScript::Object&, ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&, int) + 530
60 libAdobeExtendScript.dylib 0x114db9944 ScScript::RealEngine::call(ScCore::Variant const&, ScCore::String const&, ScCore::BasicArray const&, ScCore::Variant*, int) + 558
61 ScriptingSupport 0x197d28192 ScObjects::BridgeTalkLiveObject::ExtendScriptHandler::onReceive(ScCore::Array const&, ScObjects::SoString*) + 278
62 ScriptingSupport 0x197d28518 ScObjects::BridgeTalkLiveObject::ExtendScriptHandler::handleMessage(int, ScObjects::BridgeTalk::Message&, ScObjects::SoString*) + 514
63 ScriptingSupport 0x197b7edac 0x197b7a000 + 19884
64 ScriptingSupport 0x197d14f8c ScObjects::BridgeTalk::processIncomingMessage(unsigned long, bool) + 1306
65 ScriptingSupport 0x197d22cb0 ScObjects::BridgeTalk::pump(ScObjects::BridgeTalk::EnabledOperations, ScObjects::BridgeTalkContext*) + 268
66 ScriptingSupport 0x197b80aea PluginMain + 7149
67 ScriptingSupport 0x197dded15 Mondo::CPhotoshopAutomate::Dispatch(char const*, char const*, void const*) + 45
68 ScriptingSupport 0x197ddef06 Mondo::CPhotoshopAutomate::Entry(char const*, char const*, void const*, int) + 110
69 ScriptingSupport 0x197b7f040 PluginMain + 323
70 Adobe Photoshop 2024 0x10dd8d875 0x10b08c000 + 47192181
71 Adobe Photoshop 2024 0x10d406764 0x10b08c000 + 37201764
72 Adobe Photoshop 2024 0x10d406bca 0x10b08c000 + 37202890
73 Adobe Photoshop 2024 0x10e517947 0x10b08c000 + 55097671
74 Adobe Photoshop 2024 0x10e516bc4 0x10b08c000 + 55094212
75 Adobe Photoshop 2024 0x10e613c74 0x10b08c000 + 56130676
76 Adobe Photoshop 2024 0x10d3d37b5 0x10b08c000 + 36992949
77 Adobe Photoshop 2024 0x10e517947 0x10b08c000 + 55097671
78 Adobe Photoshop 2024 0x10e516bc4 0x10b08c000 + 55094212
79 Adobe Photoshop 2024 0x10e6109a5 0x10b08c000 + 56117669
80 Adobe Photoshop 2024 0x10d3d4351 0x10b08c000 + 36995921
81 Adobe Photoshop 2024 0x10d40ed0b 0x10b08c000 + 37235979
82 ScriptingSupport 0x197b8282a PluginMain + 14637
83 ScriptingSupport 0x197b7f57e PluginMain + 1665
84 Adobe Photoshop 2024 0x10d3d2691 0x10b08c000 + 36988561
85 Adobe Photoshop 2024 0x10e517947 0x10b08c000 + 55097671
86 Adobe Photoshop 2024 0x10e516bc4 0x10b08c000 + 55094212
87 Adobe Photoshop 2024 0x10e6109a5 0x10b08c000 + 56117669
88 Adobe Photoshop 2024 0x10e603008 0x10b08c000 + 56061960
89 Adobe Photoshop 2024 0x10e603195 0x10b08c000 + 56062357
90 Adobe Photoshop 2024 0x10e5a378c 0x10b08c000 + 55670668
91 AppKit 0x7ff8140d9ace -[NSApplication _handleEvent:] + 65
92 AppKit 0x7ff813caeb0d -[NSApplication run] + 623
93 Adobe Photoshop 2024 0x10e5a4309 0x10b08c000 + 55673609
94 Adobe Photoshop 2024 0x10e5a65e5 0x10b08c000 + 55682533
95 Adobe Photoshop 2024 0x10e60388c 0x10b08c000 + 56064140
96 Adobe Photoshop 2024 0x10fc02abb 0x10b08c000 + 79129275
97 Adobe Photoshop 2024 0x10b08f4d1 0x10b08c000 + 13521
98 dyld

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