Can not open Photoshop Beta

[Kristina38449624815p]

My Creative Client does only show Illustrator Beta. And after a long search I finally found the install button on adobe.com and it brought me back zu the cloud and showed me Photoshop Beta - frist steps. But when I click on the button nothing happens. 

This is very frustrating, can somebody help me?

[Maverick37224310uhxh]

Hi Kristina,

Here's a solution:

 1. Restart the Adobe Creative Cloud app and check for Photoshop Beta updates.

2. Uninstall and reinstall  Adobe Creative Cloud.
3. Check your  internet connection  and make sure your firewall/antivirus isn’t blocking the download.
4.  Contact Adobe Support  if the issue persists.

These steps should help resolve the problem.

[Kristina38500010v58m]

Thank you very much! I will try this

[Kevin Stohlmeyer]

@Kristina38449624815p what Mac computer and OS are you running? The beta won't show if your computer does not support it.

[Kristina38500010v58m]

I use a MacBook Pro M1 Sonoma 14.5

[Kevin Stohlmeyer]

Are you an individual subscriber or managed under Enterprise or Education?