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Can not open Photoshop Beta

New Here ,
Jul 05, 2024 Jul 05, 2024

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My Creative Client does only show Illustrator Beta. And after a long search I finally found the install button on adobe.com and it brought me back zu the cloud and showed me Photoshop Beta - frist steps. But when I click on the button nothing happens. 

This is very frustrating, can somebody help me?

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Desktop-macOS

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Explorer ,
Jul 07, 2024 Jul 07, 2024

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Hi Kristina,

Here's a solution:

 1. Restart the Adobe Creative Cloud app and check for Photoshop Beta updates.

2. Uninstall and reinstall  Adobe Creative Cloud.
3. Check your  internet connection  and make sure your firewall/antivirus isn’t blocking the download.
4.  Contact Adobe Support  if the issue persists.

These steps should help resolve the problem.

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New Here ,
Jul 09, 2024 Jul 09, 2024

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Thank you very much! I will try this

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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@Kristina38449624815p what Mac computer and OS are you running? The beta won't show if your computer does not support it.

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New Here ,
Jul 09, 2024 Jul 09, 2024

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I use a MacBook Pro M1 Sonoma 14.5

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Community Expert ,
Jul 09, 2024 Jul 09, 2024

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Are you an individual subscriber or managed under Enterprise or Education?

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