Cant see beta apps

[naughtycoat]

Hi, I recently purchased the student plan and was looking for the beta apps section to use generative ai in Photoshop. I do not have the tab for Beta Apps in my CC Desktop app on windows or Mac. I also did not find a config xml file in OOBE. Has anyone faced this issue and solved it?

[jane-e]

@naughtycoat 

GF is not in Photoshop; it is only in Photoshop Beta. I'll move your post to the Beta forum.

• If you got the student plan through your school, you need to talk to the school's IT department.
• If you are under 18, the beta and GF are not available to you.

Jane

[naughtycoat]

Hi, I just purhcased the plan myself and it made me fill out my information such as school and graduation date. I then got access to all the apps. I also signed in with google but now I have removed that and added a password to my adobe account. My plan is not managed by my school and I am over 18. Is there any way for me to fix this and be able to see the beta apps?

[jane-e]

@naughtycoat 

When the Beta apps are not showing (and you are not in a managed environment), you need to contact Adobe Customer Care. There are two ways:

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser is blocking the Chat window, try the steps here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can send a tweet to @AdobeCare

Do not reply to PMs, which are likely to be scammers.

Please let us know!

~ Jane