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Canvas bacame blank when open file in Ps Beta

Community Beginner ,
Mar 02, 2023 Mar 02, 2023

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Adobe Photoshop Version: 24.3.0 20230228.m.2087 d6dc4b5 x64

 

Ps Beta bug.jpg

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correct answers 1 Correct answer

Adobe Employee , Mar 03, 2023 Mar 03, 2023

Hi Songvut-ACI

Please go to Help > System Info and copy the information into a text file and attach it to this thread. 

If you have an older gpu, try checking “Older GPU mode (pre 2016)” in the Preferences > Technology Previews panel.  Restart Photoshop to see if that resolves the issue.  Thank you

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Adobe Employee ,
Mar 03, 2023 Mar 03, 2023

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Hi Songvut-ACI

Please go to Help > System Info and copy the information into a text file and attach it to this thread. 

If you have an older gpu, try checking “Older GPU mode (pre 2016)” in the Preferences > Technology Previews panel.  Restart Photoshop to see if that resolves the issue.  Thank you

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Community Beginner ,
May 16, 2023 May 16, 2023

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Thank you very much Erin26. Problem solved.

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New Here ,
Mar 21, 2023 Mar 21, 2023

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That worked for me. Problem started with 24.3

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