Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Canvas bacame blank when open file in Ps Beta

Community Beginner ,
Mar 02, 2023 Mar 02, 2023

Adobe Photoshop Version: 24.3.0 20230228.m.2087 d6dc4b5 x64

 

Ps Beta bug.jpg

TOPICS
Desktop-Windows
527
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 03, 2023 Mar 03, 2023

Hi Songvut-ACI

Please go to Help > System Info and copy the information into a text file and attach it to this thread. 

If you have an older gpu, try checking “Older GPU mode (pre 2016)” in the Preferences > Technology Previews panel.  Restart Photoshop to see if that resolves the issue.  Thank you

Translate
Adobe Employee ,
Mar 03, 2023 Mar 03, 2023

Hi Songvut-ACI

Please go to Help > System Info and copy the information into a text file and attach it to this thread. 

If you have an older gpu, try checking “Older GPU mode (pre 2016)” in the Preferences > Technology Previews panel.  Restart Photoshop to see if that resolves the issue.  Thank you

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 16, 2023 May 16, 2023
LATEST

Thank you very much Erin26. Problem solved.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 21, 2023 Mar 21, 2023

That worked for me. Problem started with 24.3

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines