• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Canvas bacame blank when open file in Ps Beta

Community Beginner ,
Mar 02, 2023 Mar 02, 2023

Copy link to clipboard

Copied

Adobe Photoshop Version: 24.3.0 20230228.m.2087 d6dc4b5 x64

 

Ps Beta bug.jpg

TOPICS
Desktop-Windows

Views

252

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 03, 2023 Mar 03, 2023

Hi Songvut-ACI

Please go to Help > System Info and copy the information into a text file and attach it to this thread. 

If you have an older gpu, try checking “Older GPU mode (pre 2016)” in the Preferences > Technology Previews panel.  Restart Photoshop to see if that resolves the issue.  Thank you

Votes

Translate

Translate
Adobe Employee ,
Mar 03, 2023 Mar 03, 2023

Copy link to clipboard

Copied

Hi Songvut-ACI

Please go to Help > System Info and copy the information into a text file and attach it to this thread. 

If you have an older gpu, try checking “Older GPU mode (pre 2016)” in the Preferences > Technology Previews panel.  Restart Photoshop to see if that resolves the issue.  Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 16, 2023 May 16, 2023

Copy link to clipboard

Copied

LATEST

Thank you very much Erin26. Problem solved.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 21, 2023 Mar 21, 2023

Copy link to clipboard

Copied

That worked for me. Problem started with 24.3

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines