• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

CC Not allowing me to update to newest Photoshop beta version

New Here ,
May 24, 2023 May 24, 2023

Copy link to clipboard

Copied

CC Not allowing me to update to newest Photoshop beta version

TOPICS
Desktop-macOS

Views

204

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 25, 2023 May 25, 2023

Copy link to clipboard

Copied

Hi @Julia Verea uninstall the beta you have currently running, restart your Mac and check the Creative Cloud app again. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 26, 2023 May 26, 2023

Copy link to clipboard

Copied

LATEST

@Julia Verea try logging out of CCD, restart your computer, log back in to CCD and click on Check for updates in the upper right, does this work?

Are you behind a VPN? We have heard from customers that turning off VPN is then allowing the update.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines