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Compatibility LIGHTROOM + PHOTOSHOP BETA

New Here ,
Aug 23, 2023 Aug 23, 2023

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Before the updates a few weeks ago, I could perfectly open a photo from my Lightroom (Command + E) directly into Photoshop Beta, edit it, and then save it again.

Now I can't! It doesn't open the photo for me and gives me an error.

 

HUGE HELP PLEASE!

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Community Expert ,
Aug 24, 2023 Aug 24, 2023

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In order to try to help, we need more information.

Please Consider including the following in your question:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

Thanks. The above info will help to solve your problem.

 

Here a few points you can check:

Please make sure that you have installed the recent versions of Lightroom (version 12.5) and Photoshop Beta (25.0 relased on August 21st.).

 

When the 'link' between Lightroom Classic and Photoshop has issues, the first step is to try this:

Use the Adobe Creative Cloud Application to uninstall Photoshop. When asked, keep preferences! After this reinstall Photoshop again.

 

If this doesn't help the nest step is to reinstall both apps Lightroom and Photoshop. Please folloe the steps below:

 

1. Open the Adobe Creative Cloud Desktop Client and uninstall both Photoshop and Lightroom Classic. When asked, keep preferences! 

2. Install Photoshop first and then Lightroom Classic. The right order is very important here!

 

If this doesn't help try the reinstallation with removing the preferences also.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Adobe Employee ,
Aug 24, 2023 Aug 24, 2023

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Hi @Andreina5CA0 

What error/message do you see when you use this workflow?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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