Crop preview is not showing

Report · Jan 28, 2025

I am trying to crop a JPG file. I opened the file, added a few layers, worked on it for a while and when I try to crop, the attached happens. Before cropping, Ichange dthe transparency view to dark.

This does not happen if the transparency is set to light.

I saved the file as a PSD, but it was not saved when this happened.

Report · Jan 28, 2025

Hi @Juan Carlos Gonzalez-N.

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac) 

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings

Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.

Thanks,

Cory - Photoshop Product Manager