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document reading error

New Here ,
Nov 20, 2022 Nov 20, 2022

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The file I saved in the cloud documents gives an error when opening. How can I solve it?

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Desktop-macOS

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Adobe Employee ,
Nov 21, 2022 Nov 21, 2022

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Sorry to hear this @İlayda27228822aktp, we will be happy to see what might be going on.  Could you share what steps you were doing, file type/size etc when you saw this error? Could you translate to english this error message so we are clear as to what it is saying?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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