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Good morning, when i close photoshop I get an error in the preferences save file, and all my preferences gone and when i try open psdc file from my cloud it says that it cannot be opened because it is incompatible with this version of photoshop, even though I did it in this photoshop.
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Hi @Daria25318654d627 sorry to hear this.
Try resetting Prefs for the Beta:
/Users/yoourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Thank you,
Cory