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Error when creating graded surface : Error 7829457862967423: 11217

Explorer ,
May 16, 2023 May 16, 2023

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Error 7829457862967423: 11217 appeared in Photoshop Beta 24.6 when creating a graded surface on a layer (with selection).

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correct answers 1 Correct answer

Adobe Employee , May 16, 2023 May 16, 2023

Thank you @jean-jacquesf85400745 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

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Adobe Employee ,
May 16, 2023 May 16, 2023

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Hi @jean-jacquesf85400745 could you share your workflow or what you were doing when you saw this error? Any screenshots of the workspace would also help.

 

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Explorer ,
May 16, 2023 May 16, 2023

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I added a new blank layer over my image. I created a selection using the pen tool and converted it into selection. Afterwards, I chose the gradiuent tool, pick 2 colours for foreground and background and stretched it into the selection. After stretching the gradient, a window poped out with this error message.

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Adobe Employee ,
May 16, 2023 May 16, 2023

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Thank you @jean-jacquesf85400745 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

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Explorer ,
May 19, 2023 May 19, 2023

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Thank you Corry,

I did as you suggested and it sorted out the issue. However, now the remove tool has disappeared from my menu bar and when I search for it, It's not showing anywhere! 
How to sort this out?

Kind regards

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Adobe Employee ,
May 19, 2023 May 19, 2023

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Glad to hear you are back up.  Check out this post:

 

Screen Shot 2023-05-19 at 9.03.49 AM.png

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New Here ,
Jun 07, 2023 Jun 07, 2023

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