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Error when launching: Compiling Error

New Here ,
Feb 16, 2022 Feb 16, 2022

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Whenever I try to open the editor for Adobe: Photoshop Web beta, It starts loading but then it shows me a compile error message. Here is the specific error:

 

An unexpected error has occurred. (Aborted(CompileError: WebAssembly.instantiate(): unexpected section <Exception> (enable with --experimental-wasm-eh) @+123178). Build with -s ASSERTIONS=1 for more info.)

 

When I press ignore, it gets stuck in a perpetual loop of endless loading. When I reload, it brings me back to the home screen, but when I try again It doesn't help. I haven't found this reported anywhere else, so I'm posting it here. 

 

I'm using a Lenovo Chromebook on ChromeOS ver. 91.0.4472.167 (Official Build) (64-bit) And I'm using the latest version of Adobe Photoshop Web beta on Chrome. I have an Adobe Creative Cloud full membership. Any ideas of what this is will be welcome. I'm checking the Java console for errors now.

 

Cheers, Eyvindr. 

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correct answers 1 Correct answer

Adobe Employee , Feb 17, 2022 Feb 17, 2022

Chatting with our dev team, they suggest you update your Chrome OS to v.99. Also, just for reference, Ps on the web doesn't run on ARM Chromebooks due to limitations of the the browser in Chrome OS and require at least 4 cores (CPU cores).

Hope this helps, please let us know.  Cheers.

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Adobe Employee ,
Feb 17, 2022 Feb 17, 2022

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Hi,

Sorry to hear you are having issues. Have you confirmed your computer meets the specs for Ps on the web?
https://helpx.adobe.com/photoshop/system-requirements-web.html

Thank you,

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Adobe Employee ,
Feb 17, 2022 Feb 17, 2022

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Chatting with our dev team, they suggest you update your Chrome OS to v.99. Also, just for reference, Ps on the web doesn't run on ARM Chromebooks due to limitations of the the browser in Chrome OS and require at least 4 cores (CPU cores).

Hope this helps, please let us know.  Cheers.

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