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Freezes when stopping neural-filters while processing

Community Beginner ,
Aug 15, 2023 Aug 15, 2023

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Hi there,

 

Really nice work, the new neural filters! It's quite hard to stop the process though, PS freezes upon clicking neural filters away, cannot start them up again either.

 

Keep up the good work!

 

Kind regards,

Anne

 

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Adobe Employee ,
Aug 15, 2023 Aug 15, 2023

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Hi @EnnaRedleg 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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