• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Hello. I can't install Photoshop Beta 25.1

Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Copy link to clipboard

Copied

Hello. I can't install Photoshop Beta 25.1 for a reason: "Does not meet the system requirements". But the requirements are not specified anywhere. Can I recognize them?

Previous versions worked correctly.

TOPICS
Desktop-Windows

Views

2.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 08, 2023 Sep 08, 2023

There are several points that I see in your system info:

quote

...

Operating System: Windows 10 64-bit
Version: 10 10.0.19044.3086

...
By @Ника32159077fpk3

 

You don't have instelled the latest build of Windows 10. As far as I see it's Windows 10 21H2.

Please install the 22H2 and all recent updates for Windows 10.

 

quote...
Device 1
Name: Radeon (TM) 530
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,086 MB
VRAM: 4,086 MB
Dedicated System RAM: 0 MB
Shared
...

Votes

Translate

Translate
Adobe Employee ,
Sep 08, 2023 Sep 08, 2023

Copy link to clipboard

Copied

Hi @Ника32159077fpk3 here are the system specs needed:

 

https://helpx.adobe.com/photoshop/system-requirements.html

 

It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Copy link to clipboard

Copied

Thanks for the reply. I write my settings at the end of the message. I want to say again that Photoshop and previous versions of Photoshop Beta work correctly. Problems only with Beta 25.1, which appeared today.

Adobe Photoshop Version: 25.1.0 20230830.m.2308 f86a029 x64
Number of Launches: 145
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.3086
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 1800 MHz
Built-in memory: 8089 MB
Free memory: 5170 MB
Memory available to Photoshop: 5447 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.6.3.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
C2PA library version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
NGL Version: 1.35.0.19
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Radeon (TM) 530
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,086 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.0
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=18164075 -comment=Photoshop Version: Adobe Photoshop 25.1.0 20230830.m.2308 f86a029 x64

[2644 ms]
Start sniffer 2023-09-08 19:23:11
# Photoshop Version: Adobe Photoshop 25.1.0 20230830.m.2308 f86a029 x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=18164075 -comment=Photoshop Version: Adobe Photoshop 25.1.0 20230830.m.2308 f86a029 x64

{156 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics 620 index=0)

# devices: 2
Device 0
Name: Intel(R) UHD Graphics 620
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,369 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,241 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2020-10-14 000000.000000-000
Driver age: 35 months
Driver version: 27.20.100.8854
Supports UMA: SUPPORTED
D3D-ID: 22807

Device 1
Name: Radeon (TM) 530
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,086 MB
VRAM: 4,086 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,241 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2020-02-26 000000.000000-000
Driver age: 43 months
Driver version: 26.20.15026.1
Supports UMA: UNSUPPORTED
D3D-ID: 26880
End platform native
{363 ms}

{363 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics 620 index=0)

# devices: 1
Device 0
Name: Intel(R) UHD Graphics 620
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,375 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,241 MB
API version: 4.6 (4.6.0 - Build 27.20.100.8854)
Device version: 4.6 (4.6.0 - Build 27.20.100.8854)
Vendor name: INTEL
Driver date: 2020-10-14 000000.000000-000
Driver age: 35 months
Driver version: 27.20.100.8854
GLSL version: 4.60 (4.60 - Build 27.20.100.8854)
End platform OpenGL
{423 ms}

{423 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Intel(R) UHD Graphics 620
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 3,392 MB
VRAM: 3,392 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 )
Device version: 2.1 (OpenCL 2.1 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 9 GB / s
Compute score: 178.607
Device name string: Intel(R) UHD Graphics 620
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation

Device 1
Name: Iceland
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3004.8))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3004.8))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 28 GB / s
Compute score: 361.006
Device name string: Iceland
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL
{2469 ms}

Exit code kExitNormal
End sniffer 2023-09-08 19:23:13
[kStatusNormal, kExitNormal]

[2644 ms]
Finish RunAllAPIs

[4236 ms]
Start GetSnifferResult

[4236 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040661681694895893
GUIDBucket:
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\sarat\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 236,6G, 29,2G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/07/11-03:51:57 79.4142c44 79.4142c44
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/06/13-10:02:10 79.69c1538 79.69c1538
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.1887391 79.1887391
AdobeXMP.dll Adobe XMP Core 2023/06/25-20:01:55 79.1462899 79.1462899
AdobeXMPFiles.dll Adobe XMP Files 2023/06/25-20:01:55 79.1462899 79.1462899
AdobeXMPScript.dll Adobe XMP Script 2023/06/25-20:01:55 79.1462899 79.1462899
AGM.dll AGM 2023/07/11-03:51:57 79.4142c44 79.4142c44
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/07/11-13:54:27 79.43e3035 79.43e3035
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/07/11-03:51:57 79.4142c44 79.4142c44
AXE8SharedExpat.dll AXE8SharedExpat 2023/06/25-20:01:55 79.8fc6e4e 79.8fc6e4e
AXEDOMCore.dll AXEDOMCore 2023/06/25-20:01:55 79.8fc6e4e 79.8fc6e4e
BIB.dll BIB 2023/07/11-03:51:57 79.4142c44 79.4142c44
BIBUtils.dll BIBUtils 2023/07/11-03:51:57 79.4142c44 79.4142c44
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/07/11-03:51:57 79.4142c44 79.4142c44
CRClient.dll Adobe Crash Reporter Client DLL 13.1.0.202307201714_d2ce82a
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.2.0-14-d57c465
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/06/25-23:50:00 79.15070c2 79.15070c2
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/06/27-19:07:31 79.51aea8a 79.51aea8a
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.1
PSViews.dll Adobe Photoshop 2024 25.1
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.e4a3cd5 79.e4a3cd5
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.2.ef7d45b 17.5.2.ef7d45b
Unified Extensibility Platform uxp-7.2.0-14-d57c465
UPIC 2.6.0


Required plugins:

Accented Edges 25.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.1 - from the file “Adaptive Wide Angle.8bf”
Analog Efex Pro 2 5.0.3.100 - from the file “Analog Efex Pro 2.8bf”
Angled Strokes 25.1 - from the file “Filter Gallery.8bf”
Average 25.1 - from the file “Average.8bf”
BackgroundFilter 5.0.3.100 - from the file “Background.8bf”
Bas Relief 25.1 - from the file “Filter Gallery.8bf”
BMP 25.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.5.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.5.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.1 - from the file “Filter Gallery.8bf”
Charcoal 25.1 - from the file “Filter Gallery.8bf”
Chrome 25.1 - from the file “Filter Gallery.8bf”
Cineon 25.1 - from the file “Cineon.8bi”
Clouds 25.1 - from the file “Clouds.8bf”
Color Efex Pro 4 5.0.3.100 - from the file “Color Efex Pro 4.8bf”
Color Halftone 25.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.1 - from the file “Filter Gallery.8bf”
Conté Crayon 25.1 - from the file “Filter Gallery.8bf”
Craquelure 25.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.1 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.1 - from the file “Filter Gallery.8bf”
Crystallize 25.1 - from the file “Standard MultiPlugin.8bf”
Cutout 25.1 - from the file “Filter Gallery.8bf”
Dark Strokes 25.1 - from the file “Filter Gallery.8bf”
De-Interlace 25.1 - from the file “Standard MultiPlugin.8bf”
Dfine 2 5.0.3.100 - from the file “Dfine2.8bf”
Dfx v4 NO VERSION - from the file “Dfx.8bf”
Dicom 25.1 - from the file “Dicom.8bi”
Difference Clouds 25.1 - from the file “Clouds.8bf”
Diffuse Glow 25.1 - from the file “Filter Gallery.8bf”
Displace 25.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.1 - from the file “Filter Gallery.8bf”
Entropy 25.1 - from the file “statistics.8ba”
Export Color Lookup Tables 25.1 - from the file “Export3DLUT.8be”
Extrude 25.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.1 - from the file “FastCore.8bx”
Fibers 25.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.1 - from the file “Filter Gallery.8bf”
Filter Gallery 25.1 - from the file “Filter Gallery.8bf”
FineStructuresFilter 5.0.3.100 - from the file “FineStructures.8bf”
Fresco 25.1 - from the file “Filter Gallery.8bf”
Glass 25.1 - from the file “Filter Gallery.8bf”
Glowing Edges 25.1 - from the file “Filter Gallery.8bf”
Grain 25.1 - from the file “Filter Gallery.8bf”
Graphic Pen 25.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.1 - from the file “HalideBottlenecks.8bx”
HDR Efex Pro 2 5.0.3.100 - from the file “HDR Efex Pro 2.8bf”
HDRMergeUI 25.1 - from the file “HDRMergeUI.8bf”
HotPixelsFilter 5.0.3.100 - from the file “HotPixels.8bf”
HSB/HSL 25.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.1 - from the file “Standard MultiPlugin.8bf”
Imagenomic Plug-in Console 1.7.0.0 - from the file “ImagenomicPluginConsole64.8li”
Ink Outlines 25.1 - from the file “Filter Gallery.8bf”
JPEG 2000 25.1 - from the file “JPEG2000.8bi”
Kurtosis 25.1 - from the file “statistics.8ba”
Lens Blur 25.1 - from the file “Lens Blur.8bf”
Lens Correction 25.1 - from the file “Lens Correction.8bf”
Lens Flare 25.1 - from the file “Standard MultiPlugin.8bf”
Liquify 25.1 - from the file “Liquify.8bf”
Matlab Operation 25.1 - from the file “ChannelPort.8bf”
Maximum 25.1 - from the file “statistics.8ba”
Mean 25.1 - from the file “statistics.8ba”
Measurement Core 25.1 - from the file “MeasurementCore.8me”
Median 25.1 - from the file “statistics.8ba”
Merge to HDR Efex Pro 2 5.0.3.100 - from the file “HDR Efex Pro 2.8bf”
Mezzotint 25.1 - from the file “Standard MultiPlugin.8bf”
Minimum 25.1 - from the file “statistics.8ba”
MMXCore Routines 25.1 - from the file “MMXCore.8bx”
Mosaic Tiles 25.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.1 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.1 - from the file “Filter Gallery.8bf”
Nik Selective Tool 2 5.0.3.100 - from the file “SelectivePalette.8li”
Note Paper 25.1 - from the file “Filter Gallery.8bf”
NTSC Colors 25.1 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.1 - from the file “Filter Gallery.8bf”
OpenEXR 25.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.1 - from the file “Filter Gallery.8bf”
Palette Knife 25.1 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.1 - from the file “Standard MultiPlugin.8bf”
PCX 25.1 - from the file “PCX.8bi”
Perspective Efex 5.0.3.100 - from the file “PhotoshopPlugin-filterPerspectiveEfex64.8bf”
Perspective Efex automation 5.0.3.100 - from the file “PhotoshopPlugin-automationPerspectiveEfex64.8li”
Photocopy 25.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.1 - from the file “ChannelPort.8bf”
Pinch 25.1 - from the file “Standard MultiPlugin.8bf”
Pixar 25.1 - from the file “Pixar.8bi”
Plaster 25.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.1 - from the file “Filter Gallery.8bf”
Pointillize 25.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.1 - from the file “PBM.8bi”
Portraiture 3 3.5.0.4 - from the file “Portraiture3.8bf”
Poster Edges 25.1 - from the file “Filter Gallery.8bf”
Radial Blur 25.1 - from the file “Standard MultiPlugin.8bf”
Radiance 25.1 - from the file “Radiance.8bi”
Range 25.1 - from the file “statistics.8ba”
Render Color Lookup Grid 25.1 - from the file “Export3DLUT.8be”
Reticulation 25.1 - from the file “Filter Gallery.8bf”
Retouch4me Clean Backdrop 1.0.1.2 - from the file “Retouch4me Clean Backdrop.8bf”
Retouch4me Dodge&Burn 1.0.1.6 - from the file “Retouch4me Dodge Burn.8bf”
Retouch4me Eye Brilliance 1.0.1.0 - from the file “Retouch4me Eye Brilliance.8bf”
Retouch4me Eye Vessels 1.0.1.0 - from the file “Retouch4me Eye Vessels.8bf”
Retouch4me Fabric 1.0.1.1 - from the file “Retouch4me Fabric.8bf”
Retouch4me Heal 1.0.1.2 - from the file “Retouch4me Heal.8bf”
Retouch4me Skin Mask 1.0.1.2 - from the file “Retouch4me Skin Mask.8bf”
Retouch4me Skin Tone 1.0.0.6 - from the file “Retouch4me Skin Tone.8bf”
Retouch4me White Teeth 1.0.1.5 - from the file “Retouch4me White Teeth.8bf”
Ripple 25.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.1 - from the file “Filter Gallery.8bf”
Save for Web 25.1 - from the file “Save for Web.8be”
ScriptingSupport 25.1 - from the file “ScriptingSupport.8li”
ShadowsFilter 5.0.3.100 - from the file “Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener 5.0.3.100 - from the file “SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 5.0.3.100 - from the file “SHP3OS.8bf”
Shear 25.1 - from the file “Standard MultiPlugin.8bf”
Silver Efex Pro 2 5.0.3.100 - from the file “Silver Efex Pro 2.8bf”
Skewness 25.1 - from the file “statistics.8ba”
SkinFilter 5.0.3.100 - from the file “Skin.8bf”
SkyFilter 5.0.3.100 - from the file “Sky.8bf”
Smart Blur 25.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.1 - from the file “Filter Gallery.8bf”
Solarize 25.1 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.1 - from the file “Filter Gallery.8bf”
Spherize 25.1 - from the file “Standard MultiPlugin.8bf”
Sponge 25.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.1 - from the file “Filter Gallery.8bf”
Stained Glass 25.1 - from the file “Filter Gallery.8bf”
Stamp 25.1 - from the file “Filter Gallery.8bf”
Standard Deviation 25.1 - from the file “statistics.8ba”
StrongNoiseFilter 5.0.3.100 - from the file “StrongNoise.8bf”
Sumi-e 25.1 - from the file “Filter Gallery.8bf”
Summation 25.1 - from the file “statistics.8ba”
Targa 25.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.1 - from the file “Filter Gallery.8bf”
Tiles 25.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.1 - from the file “Filter Gallery.8bf”
Twirl 25.1 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.1 - from the file “Filter Gallery.8bf”
Vanishing Point 25.1 - from the file “VanishingPoint.8bf”
Variance 25.1 - from the file “statistics.8ba”
Viveza 2 5.0.3.100 - from the file “Viveza2.8bf”
Water Paper 25.1 - from the file “Filter Gallery.8bf”
Watercolor 25.1 - from the file “Filter Gallery.8bf”
Wave 25.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.1 - from the file “WIASupport.8li”
Wind 25.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.1 - from the file “WBMP.8bi”
ZigZag 25.1 - from the file “Standard MultiPlugin.8bf”
Р¤ПсБўМе...Portrait Volumes 1.0.1.0 - from the file “Retouch4mePortraitVolumes.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.8.0.77 - from the file "Required Folder"
CDO: 1.143.0
CmdN: 1.18.19
CDP: 1.167.0
Loaded at: 267 ms - launch time impact: 91 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 7868 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.1.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Alpaca (Prepared) 2.5.0.0 - from the file "Plugin Marketplace"
Content Credentials (Loaded) 0.39.8.0 - from the file "Required Folder"
Loaded at: 5056 ms - launch time impact: 1 ms
CC Libraries Panel (Prepared) 3.24.22.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 7873 ms - launch time impact: 1 ms
Photoshop Adjustments Panel (Loaded) 1.29.26.0 - from the file "Required Folder"
Loaded at: 7876 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.30.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.3.0.0 - from the file "Required Folder"
Loaded at: 7880 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.3.2.0 - from the file "Required Folder"
Loaded at: 7883 ms - launch time impact: 1 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5062 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5067 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2307.79.0.31 - from the file "Required Folder"
Loaded at: 7889 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 1 ms - entries: 41

Extensions:

SKIN TONE EXCELLENT 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.photostudiodesign.skintone\index.html”
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\stock-panel-licensing\index.html”
Profile School Panel v1.1.6 1.1.6 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\ProfileSchoolPanel\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Fevralev Retouch Panel 1.3.0 1.3.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\fevralevpanel.online_v1.3\index.html”
LogiOptions version 9.70.3.0 7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\manager.html”

Installed TWAIN devices: NONE

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 08, 2023 Sep 08, 2023

Copy link to clipboard

Copied

There are several points that I see in your system info:

quote

...

Operating System: Windows 10 64-bit
Version: 10 10.0.19044.3086

...
By @Ника32159077fpk3

 

You don't have instelled the latest build of Windows 10. As far as I see it's Windows 10 21H2.

Please install the 22H2 and all recent updates for Windows 10.

 

quote...
Device 1
Name: Radeon (TM) 530
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,086 MB
VRAM: 4,086 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,241 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2020-02-26 000000.000000-000
Driver age: 43 months
Driver version: 26.20.15026.1
Supports UMA: UNSUPPORTED
D3D-ID: 26880
End platform native
{363 ms}
...

 

The driver for you graphic card is almost four years old. Please check the if there are updates available.

 

quote# devices: 2
Device 0
Name: Intel(R) UHD Graphics 620
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,369 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,241 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2020-10-14 000000.000000-000
Driver age: 35 months
Driver version: 27.20.100.8854
Supports UMA: SUPPORTED
D3D-ID: 22807

 

The UHD Graphics 620 is the CPU internal graphic unit and doesn't supported by Photoshop.

Try to deactivate this card in the Windows device manager. See step 7 in section "Troubleshoot GPU and Graphics driver" in the linked document.

For more information see here: Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues (adobe.com)

 

After this please check if you can install the latest Beta.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Copy link to clipboard

Copied

Sorry, I wrote it wrong. Photoshop Beta 25.1 is working, but the next latest update is not being installed.

Axel Mat, thanks, I'll try.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 09, 2023 Sep 09, 2023

Copy link to clipboard

Copied

LATEST

I installed Windows 22H2 and the problem is solved. Thank you for your help!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines