Copy link to clipboard
Copied
I did try a re-install and looked through the forums and a number of suggestions people had but as of yet I haven't see the solition. No doubt it is something simple and I am sorry for asking byt I have spent the last while looking for the answer and reading other replies but having no luck.
Ok Adobe support today helped fix the issue.
I had to exit out of creative cloud (as in close it totally).
Then go to /users/myaccount/Library/Application Support/Adobe
Then delete the OOBE directory.
Then I had to go to
/Library/Application Support/Adobe
and delete another OOBE folder.
Then restart creative cloud and all was good.
Copy link to clipboard
Copied
You need to select the Apps tab for a start, but the beta sub-tab is often hidden unless the page/window is large enough. This is the order they appear in, and you can 'just' see Beta starting to show.
Alternatively, click on the > iicon at the end of the line, which will scroll you to the rest of the options. Pre-release is the last tab.
Copy link to clipboard
Copied
Nope... Not showing for me.
Copy link to clipboard
Copied
Hmmm... It looks like you are special.
I found several threads from Mac users who had this problem, but I didn't see a definitive answer. One thging to check is if your CC Desktop aoo is up to date? (Click on the three bars top left corner > Help > About Creative Cloud.)
One thread mentioned reinstalling the desktop app fixed it for them.
I am a Windows owner, but I also have a 14" MBP with Sonoma, and I can see the beta apps.
OK, I have found a Help Page that might be useful. Please let us know if you find an answer here.
https://helpx.adobe.com/nz/creative-cloud/kb/enable-beta-apps.html
Copy link to clipboard
Copied
Ok Adobe support today helped fix the issue.
I had to exit out of creative cloud (as in close it totally).
Then go to /users/myaccount/Library/Application Support/Adobe
Then delete the OOBE directory.
Then I had to go to
/Library/Application Support/Adobe
and delete another OOBE folder.
Then restart creative cloud and all was good.