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Issues for the last 10 updates

Community Beginner ,
Feb 19, 2024 Feb 19, 2024

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when I open a project or start a new I get the Suggestions/Recent Project stuck on my screen.

If i CTL SHFT A and then paste in whatsapp it crashed my photoshop. 

along with many other issues.

can someone please link me to where i can sumbit a dispute. This is happeneing witht the Beta and with most recent updates pushed to the live photoshop as well.  I used this sofware for work not to just play arround. this is unacceptable. 

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Adobe Employee ,
Feb 21, 2024 Feb 21, 2024

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Hi @Tommy27677626tira could you share a detailed step by step on what you are doing when Ps crashes? We need to try to reproduce here to be able to advise on what the issue is. Have you filed Crash Reports when this happened?

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)
Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

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