Kein Zugriff auf Photoshop Beta

[stau]

Ich habe in meinem Foto-Abo die aktuelle Version von Photoshop installiert.
Nun möchte ich zusätzlich die Beta-Version laden, finde aber auf der linken Seite der Adobe-Cloud unter Applikationen nicht den Zugriff, der dort erscheinen sollte.

Ich habe einen Screenshot beigefügt.

Woran kann es liegen, dass ich Beta nicht finden kann?

[Kevin Stohlmeyer]

Hi @stau are you in a managed environment like education or enterprise or are you an indivudal account?

[AxelMatt]

If you're an Enterprise customer it can be that option might have been disabled. Please check with your IT department.

More infos you'll find also here: Photoshop Beta not available in Creative Cloud Des... - Adobe Support Community - 13834355

[stau]

Hi, and thanks for your replies.
No I'm not member of any group. I saw that Adobe, too, gives the same answer to reveal this problem.
Thus, it seems I will not be able to use the beta versions. Well, I will survive it.

Just one more question:
To communicate my problem in this forum I selected German language being German. Therefore I posted in German. But it seems that English is the only language to communicate in this forum. Is it so? Then I will use English to post my next question, whenever this will be.

[AxelMatt · Accepted solution]

Hi, and thanks for your replies.
No I'm not member of any group. I saw that Adobe, too, gives the same answer to reveal this problem.

By @stau

There's a few step ypu should try:

• Try to logout and relogin in the Creative Cloud Desktop Client
• In the next step try resetting the CC App. Make sure it's in the foreground, then press:

            Win: Ctrl + Alt + R

            Mac: Cmd + Opt + R

• If that doesn't work, try uninstalling and reinstalling the CC App:
• https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
• https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.htm

...

Just one more question:
To communicate my problem in this forum I selected German language being German. Therefore I posted in German. But it seems that English is the only language to communicate in this forum. Is it so? Then I will use English to post my next question, whenever this will be.

By @stau

This is a international public forum. It doesn't matter if you write in English or in your mother language, German.

There's a button to translate the text in the appropirate language.

Most of us answer in English becaues it's the most used language here.

[stau]

Hi Axel,

Your idea was succesful. After logging out and relogging the Beta feture appeared and I could instal PS Beta.

Thanks a lot for your assistance and the time you spent for me.