• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Kein Zugriff auf Photoshop Beta

Explorer ,
Aug 29, 2023 Aug 29, 2023

Copy link to clipboard

Copied

Ich habe in meinem Foto-Abo die aktuelle Version von Photoshop installiert.
Nun möchte ich zusätzlich die Beta-Version laden, finde aber auf der linken Seite der Adobe-Cloud unter Applikationen nicht den Zugriff, der dort erscheinen sollte.

Ich habe einen Screenshot beigefügt.

Woran kann es liegen, dass ich Beta nicht finden kann?PS_ohne_Beta.jpg

Horst>Beste Grüße / best regards<br />Horst
TOPICS
Desktop-Windows

Views

220

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 30, 2023 Aug 30, 2023
quote

Hi, and thanks for your replies.
No I'm not member of any group. I saw that Adobe, too, gives the same answer to reveal this problem.


By @stau

 

There's a few step ypu should try:

  • Try to logout and relogin in the Creative Cloud Desktop Client
  • In the next step try resetting the CC App. Make sure it's in the foreground, then press:

            Win: Ctrl + Alt + R

            Mac: Cmd + Opt + R

...

Votes

Translate

Translate
Community Expert ,
Aug 29, 2023 Aug 29, 2023

Copy link to clipboard

Copied

Hi @stau are you in a managed environment like education or enterprise or are you an indivudal account?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 29, 2023 Aug 29, 2023

Copy link to clipboard

Copied

If you're an Enterprise customer it can be that option might have been disabled. Please check with your IT department.

More infos you'll find also here: Photoshop Beta not available in Creative Cloud Des... - Adobe Support Community - 13834355

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 30, 2023 Aug 30, 2023

Copy link to clipboard

Copied

Hi, and thanks for your replies.
No I'm not member of any group. I saw that Adobe, too, gives the same answer to reveal this problem.
Thus, it seems I will not be able to use the beta versions. Well, I will survive it.

Just one more question:
To communicate my problem in this forum I selected German language being German. Therefore I posted in German. But it seems that English is the only language to communicate in this forum. Is it so? Then I will use English to post my next question, whenever this will be.

Horst>Beste Grüße / best regards<br />Horst

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 30, 2023 Aug 30, 2023

Copy link to clipboard

Copied

quote

Hi, and thanks for your replies.
No I'm not member of any group. I saw that Adobe, too, gives the same answer to reveal this problem.


By @stau

 

There's a few step ypu should try:

  • Try to logout and relogin in the Creative Cloud Desktop Client
  • In the next step try resetting the CC App. Make sure it's in the foreground, then press:

            Win: Ctrl + Alt + R

            Mac: Cmd + Opt + R

 

quote

...

Just one more question:
To communicate my problem in this forum I selected German language being German. Therefore I posted in German. But it seems that English is the only language to communicate in this forum. Is it so? Then I will use English to post my next question, whenever this will be.


By @stau

 

This is a international public forum. It doesn't matter if you write in English or in your mother language, German.

There's a button to translate the text in the appropirate language.

AxelMatt_0-1693404326282.png

Most of us answer in English becaues it's the most used language here.

 

  

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 31, 2023 Aug 31, 2023

Copy link to clipboard

Copied

LATEST

Hi Axel,

Your idea was succesful. After logging out and relogging the Beta feture appeared and I could instal PS Beta.

Thanks a lot for your assistance and the time you spent for me.

 

Horst>Beste Grüße / best regards<br />Horst

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines