Not able to download Fresco files in order to migrate to a new Adobe CC account.

[chris.handley@emory.edu]

Some Fresco files download and others do not. I tried Adobe CC support phone call, but they were not too helpful. I was able to open some with Adobe Photoshop Cloud (Beta), but I was not able to save as, in order to capture the PSD file to my local or alternative cloud drive. 

[Pete.Green]

Hi Chris,

Are you able to see the files at https://assets.adobe.com/cloud-documents ? 

If so you should be able to hit the ... ellipses menu and download them from there.

Let us know if that works for you!

PG