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not getting the option in CreaticeCloud Desktop App to install Beta applications

Adobe Employee ,
Sep 03, 2023 Sep 03, 2023

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Presentation2.jpg

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Community Expert ,
Sep 03, 2023 Sep 03, 2023

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Hi. You need to install the Creative Cloud Desktop app first. After that, you will find the Beta options when you open that app.

 

Marlon Ceballos.

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Adobe Employee ,
Sep 04, 2023 Sep 04, 2023

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Desktop App is already installed. Cant see the Beta App options.

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Community Expert ,
Sep 04, 2023 Sep 04, 2023

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Okay, but the screenshot you attached is from the website not of the CC Desktop App. Click on the CC icon with the red point in the upper of the interface and check it. You should see something like this screenshot.

Screenshot 2023-08-18 at 7.47.15 AM.png

 

Marlon Ceballos.

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Adobe Employee ,
Sep 04, 2023 Sep 04, 2023

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Presentation2.jpg

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Community Expert ,
Sep 04, 2023 Sep 04, 2023

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Hi. Please try logging out of the CC desktop app and logging in again. If that doesn't work, try running the Creative Cloud Uninstaller then re-install the CC desktop app.

 

Marlon Ceballos.

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Adobe Employee ,
Sep 04, 2023 Sep 04, 2023

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did not help...

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Community Expert ,
Sep 04, 2023 Sep 04, 2023

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If no one else provides a solution, maybe it's time to ask Adobe support for help. Maybe as Adobe employee, you have some kind of priority or shortcut: https://helpx.adobe.com/support.html

 

Marlon Ceballos.

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Community Expert ,
Sep 04, 2023 Sep 04, 2023

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LATEST

@saurabh_agarwal 

 

As an Adobe employee, you may be in an Enterprise plan. Talk to your IT department, as they may have disabled the betas.

 

Jane

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