P: Loupedeck CT won't connect. PS beta MAC OS 12.5 MacBook Pro M1max

[robs57419658]

When I try to connect the plugin I get "Disconnected" message. I've tried re-installing both apps and the specific plugin for Loupedeck CT.  Here's where it gets strange. If I launch the release version of PS, the plugin connects fine. However, when I hit a key on the LD device it immediately launches the beta version of PS. If both PS apps are open, it will just switch to the open beta PS app. Doesn't matter what key function I hit, behavior is the same. Before I start uninstalling things, I thought I'd post and see if anyone else has seen this or if there is a suggestion I could try to help debug this. All othe plugins work fine and Loupedeck works fine with all my other apps including LR classic.... 

[Karo Holmberg Logitech]

Hi!
This (known) issue occurs when user has two versions of the same application installed. It makes testing beta versions quite cumbersome (as the only possibility is to remove the other version) 😞

I will refresh Loupedeck development team's memory about this and hopefully we will get it fixed 🙂

- Karo / Loupedeck Photo PO

[robs57419658]

any update on getting this fixed?

[Karo Holmberg Logitech]

Nothing concrete at the moment, sorry :<

[Karo Holmberg Logitech]

We have been looking for a viable solution - but no actual news so far.

Hopefully we can get all kinds of beta versions under support sooner than later 🙂

[Julien260222543o12]

Bonjour, je rencontre un soucis avec la console Loupedeck + qui n'est pas reconnue par la version Beta mais fonctionne très bien sur la version classique. MAJ realisée à nouveau aujourd'hui sur mon pc, sans succés. Dommage c'est bien pratique, sûrement une qurstion de temps...

[Klaus26920246k5c1]

In the beta version my installed loupedeck plugin does not connect anymore. It works fine in the last standard release of ps23

[dang37584967]

Can we please get an update or fix on this? Currently as noted, there is no way to use Photoshop Beta and a Loupedeck Live console. The plugin does not work in Beta, and yet when inputing controls with both apps installed, I always shift to Beta. PS Basic connects fine, but is unable to be controlled by LD if Beta is also installed. This has been a problem for nearly a year. 

[martins14374453 · Accepted solution]

Hallo,

photoshop beta 24.7 nimmt nicht Loupedeck.

gibt es eine lösung?

[Karo Holmberg Logitech]

Hi! Have you tried the new Loupedeck Software (5.8) with Photoshop Beta, does it work for you?

It now has the support for multiple Photoshop versions including beta/prerelease 🙂

[SGCPhoto]

STILL DOESN'T WORK......  I AM SO PISSED OFF AT THE CUSTOMER SERVICE>>>>. NONE

[Karo Holmberg Logitech]

Does PS plugin connect to normal Photoshop?

After Photoshop starts, you have activated Loupedeck plugin from the menu: Plugins -> Loupedeck > Loupedeck Info ?

[StreamCatcherSociety]

Haven't been able to get that to work. Suggestions?

MAJOR issue with Loupedeck. Makes it unuable in Ps unless i want to use the beta.

There's a reason to have more than one install.