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P: Loupedeck CT won't connect. PS beta MAC OS 12.5 MacBook Pro M1max

Community Beginner ,
Aug 14, 2022 Aug 14, 2022

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When I try to connect the plugin I get "Disconnected" message. I've tried re-installing both apps and the specific plugin for Loupedeck CT.  Here's where it gets strange. If I launch the release version of PS, the plugin connects fine. However, when I hit a key on the LD device it immediately launches the beta version of PS. If both PS apps are open, it will just switch to the open beta PS app. Doesn't matter what key function I hit, behavior is the same. Before I start uninstalling things, I thought I'd post and see if anyone else has seen this or if there is a suggestion I could try to help debug this. All othe plugins work fine and Loupedeck works fine with all my other apps including LR classic.... 

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correct answers 1 Correct answer

New Here , Jun 14, 2023 Jun 14, 2023

Hallo,

photoshop beta 24.7 nimmt nicht Loupedeck.

 

gibt es eine lösung?

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Explorer ,
Aug 16, 2022 Aug 16, 2022

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Hi!
This (known) issue occurs when user has two versions of the same application installed. It makes testing beta versions quite cumbersome (as the only possibility is to remove the other version) 😞

I will refresh Loupedeck development team's memory about this and hopefully we will get it fixed 🙂

- Karo / Loupedeck Photo PO


// Karo Holmberg, Loupedeck (PO, Adobe Integrations)

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Community Beginner ,
Sep 26, 2022 Sep 26, 2022

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any update on getting this fixed?

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Explorer ,
Oct 06, 2022 Oct 06, 2022

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Nothing concrete at the moment, sorry :<


// Karo Holmberg, Loupedeck (PO, Adobe Integrations)

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Explorer ,
Jul 26, 2023 Jul 26, 2023

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We have been looking for a viable solution - but no actual news so far.

Hopefully we can get all kinds of beta versions under support sooner than later 🙂


// Karo Holmberg, Loupedeck (PO, Adobe Integrations)

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New Here ,
Apr 12, 2023 Apr 12, 2023

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Bonjour, je rencontre un soucis avec la console Loupedeck + qui n'est pas reconnue par la version Beta mais fonctionne très bien sur la version classique. MAJ realisée à nouveau aujourd'hui sur mon pc, sans succés. Dommage c'est bien pratique, sûrement une qurstion de temps...

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New Here ,
Apr 19, 2023 Apr 19, 2023

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In the beta version my installed loupedeck plugin does not connect anymore. It works fine in the last standard release of ps23

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New Here ,
May 01, 2023 May 01, 2023

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Can we please get an update or fix on this? Currently as noted, there is no way to use Photoshop Beta and a Loupedeck Live console. The plugin does not work in Beta, and yet when inputing controls with both apps installed, I always shift to Beta. PS Basic connects fine, but is unable to be controlled by LD if Beta is also installed. This has been a problem for nearly a year. 

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New Here ,
Jun 14, 2023 Jun 14, 2023

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Hallo,

photoshop beta 24.7 nimmt nicht Loupedeck.

 

gibt es eine lösung?

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Explorer ,
Oct 16, 2023 Oct 16, 2023

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Hi! Have you tried the new Loupedeck Software (5.8) with Photoshop Beta, does it work for you?

It now has the support for multiple Photoshop versions including beta/prerelease 🙂


// Karo Holmberg, Loupedeck (PO, Adobe Integrations)

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Community Beginner ,
Oct 26, 2023 Oct 26, 2023

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STILL DOESN'T WORK......  I AM SO PISSED OFF AT THE CUSTOMER SERVICE>>>>. NONE

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Explorer ,
Oct 27, 2023 Oct 27, 2023

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Does PS plugin connect to normal Photoshop?

After Photoshop starts, you have activated Loupedeck plugin from the menu: Plugins -> Loupedeck > Loupedeck Info ?


// Karo Holmberg, Loupedeck (PO, Adobe Integrations)

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New Here ,
Feb 11, 2024 Feb 11, 2024

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Haven't been able to get that to work. Suggestions?

MAJOR issue with Loupedeck. Makes it unuable in Ps unless i want to use the beta.

There's a reason to have more than one install.  

 

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