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P: Loupedeck CT won't connect. PS beta MAC OS 12.5 MacBook Pro M1max

Community Beginner ,
Aug 14, 2022 Aug 14, 2022

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When I try to connect the plugin I get "Disconnected" message. I've tried re-installing both apps and the specific plugin for Loupedeck CT.  Here's where it gets strange. If I launch the release version of PS, the plugin connects fine. However, when I hit a key on the LD device it immediately launches the beta version of PS. If both PS apps are open, it will just switch to the open beta PS app. Doesn't matter what key function I hit, behavior is the same. Before I start uninstalling things, I thought I'd post and see if anyone else has seen this or if there is a suggestion I could try to help debug this. All othe plugins work fine and Loupedeck works fine with all my other apps including LR classic.... 

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Community Beginner ,
Aug 16, 2022 Aug 16, 2022

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Hi!
This (known) issue occurs when user has two versions of the same application installed. It makes testing beta versions quite cumbersome (as the only possibility is to remove the other version) 😞

I will refresh Loupedeck development team's memory about this and hopefully we will get it fixed 🙂

- Karo / Loupedeck Photo PO

--
// Karo Holmberg, Loupedeck (Photo PO)

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Community Beginner ,
Sep 26, 2022 Sep 26, 2022

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any update on getting this fixed?

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Community Beginner ,
Oct 06, 2022 Oct 06, 2022

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Nothing concrete at the moment, sorry :<

--
// Karo Holmberg, Loupedeck (Photo PO)

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New Here ,
Apr 12, 2023 Apr 12, 2023

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Bonjour, je rencontre un soucis avec la console Loupedeck + qui n'est pas reconnue par la version Beta mais fonctionne très bien sur la version classique. MAJ realisée à nouveau aujourd'hui sur mon pc, sans succés. Dommage c'est bien pratique, sûrement une qurstion de temps...

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New Here ,
Apr 19, 2023 Apr 19, 2023

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In the beta version my installed loupedeck plugin does not connect anymore. It works fine in the last standard release of ps23

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New Here ,
May 01, 2023 May 01, 2023

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Can we please get an update or fix on this? Currently as noted, there is no way to use Photoshop Beta and a Loupedeck Live console. The plugin does not work in Beta, and yet when inputing controls with both apps installed, I always shift to Beta. PS Basic connects fine, but is unable to be controlled by LD if Beta is also installed. This has been a problem for nearly a year. 

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