photoshop beta 26.10 wont open

[derrick_9447]

I’m using Windows, and each time I try to open Photoshop Beta 26.10, the loading screen appears for about five seconds before the application closes automatically. There’s no error message — it just shuts down unexpectedly.

Please help

[CShubert]

Hi @derrick_9447 what happens when you update to the latest Ps Beta?

Adobe Photoshop Version: 27.2.0 20251109.m.3288 7a0357a arm64 (beta, PublicBeta)

Thanks,

Cory - Photoshop Product Manager

[derrick_9447]

Updating now. I'll give you an reply in a few. Thank you

[derrick_9447]

Ok samething.. loading screen shows for bout 8 seconds, then applications force closes on it's own.

[CShubert]

Thanks for the update @derrick_9447 ... could you share some screenshots of what you are seeing if possible?  Do you have any issues with Ps release version?

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings

Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

Thanks,

Cory - Photoshop Product Manager

[derrick_9447]

ok will do, question though. When will the new auto select mask tool update make it to the real premiere pro?

[CShubert]

Hi @derrick_9447 we are sorry but do not have info on other teams and their roadmaps of new features.

Please make sure you update your Ps Beta to the latest:

Adobe Photoshop Version: 27.2.0 20251112.m.3292 95003d4 arm64 (beta, PublicBeta)

Thanks,

Cory - Photoshop Product Manager