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Photoshop Beta kann "webp" Format nicht öffnen

Community Beginner ,
Sep 06, 2024 Sep 06, 2024

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Beim Versuch eine "webp" Datei aus DALL-E zu öffnen erscheint die Fehlermeldung.

Konnte “DALL·E xxx.webp” weil Das Format wird nicht unterstützt nicht öffnen.

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Adobe Employee ,
Sep 06, 2024 Sep 06, 2024

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Hi @Marc33813936yac0 Ps beta does support Webp files, so not sure why you got this error.

 

Screenshot 2024-09-06 at 2.03.25 PM.png

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

Thanks,

Cory - Photoshop Product Manager

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