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Photoshop (Beta) preferences pop-up

New Here ,
Jun 06, 2023 Jun 06, 2023

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After uninstalling Photoshop (Beta) i keep getting a pop-up window from Creative Cloud asking me what I want to do with my Photoshop (Beta) preferences. No matter what I choose (Keep or discard), I keep getting the same pop-up every 30 min, and it can be very distracting at times.
 
Any solutions to this issue?

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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Hi @Margita26959646lomo Have you restarted your computer?

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New Here ,
Jun 06, 2023 Jun 06, 2023

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Yes, I have.

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Community Expert ,
Jun 20, 2023 Jun 20, 2023

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Are you both windows? If so try going to the exe file for PS shift+Right-click and run as administrator. Does the pop up continue in this mode?

 

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Community Beginner ,
Jun 20, 2023 Jun 20, 2023

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Windows, yes. I downloaded the Cloud Uninstall app and ran a Repair about an hour ago. No pop ups since, cautiously optimistic. It's CC that seems to be the problem. If it's relevant I installed the beta version alongside my regular install to demo the Generative Fill tool, that's the one I'm uninstalling. My regular install is operating normally.

 

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Community Beginner ,
Jun 20, 2023 Jun 20, 2023

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So far so good 4 hours later. I will update if the problem returns, otherwise this seems to have worked.

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Community Beginner ,
Jun 20, 2023 Jun 20, 2023

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Hacing this same problem, and it's popping up every few minutes. Reinstalling and uninstalling does nothing. It's now significantly impacting my workflow! Any solutions?

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